CAST Supporter HealthMEDX recently announced that company founder Charlie Daniels will return as its chief operating officer (COO). In addition, HealthMEDX is launching separate partnerships with CAST Supporter ProviNET Solutions and a new telehealth company called Connected for Care.
Welcome Back to Charlie Daniels
Daniels brings a foundational knowledge of HealthMEDX’s core technology platform for senior care providers, and 25 years of long-term care software expertise, to the company.
“We are extremely excited to welcome Charlie back to HealthMEDX,” said Chief Executive Officer Pam Pure. “The Senior Care market is facing sweeping changes and Charlie’s energy and excitement will have an immediate impact on our product development and service delivery.”
The return of Daniels comes at a time when long-term and post-acute care (LTPAC) providers are serving a changing population and facing fundamental shifts in the reimbursement model, according to a company statement. In spite of these challenges, the key to success for HealthMEDX and its end-users is fairly straightforward, said Daniels.
“At the end of the day, we’re a technology company,” he said. “We are expected to innovate.”
Recent news from HealthMEDX suggests that it is already innovating in the marketplace through 2 key partnerships.
Innovating with ProviNET Solutions
HealthMEDX recently announced a new partnership with CAST Supporter ProviNET Solutions, a nationally-recognized provider of managed senior care technology services. The arrangement allows end-users of the HealthMEDX Vision platform and its associated product suite to access support from ProviNET 24 hours a day, 7 days a week.
Support services might include password resets, troubleshooting connectivity, and general HealthMEDX application support, according to a statement.
“This collaboration lets providers concentrate on patient care, while allowing leaders to focus on business operations, knowing that mission-critical electronic medical records (EMR) operations are fully supported,” said Darren Johnson, director of support services at HealthMEDX.
In addition to creating and managing service requests from front line staff, the ProviNET Helpdesk staff will gather additional information to better understand the nature of reported issues and assist in the troubleshooting and resolution of those challenges.
“Dedicated support services are proven to enhance the end-user experience, which will allow our clients to utilize these applications to their fullest potential,” said ProviNET Chief Information Officer Carl Goodfriend. “The ProviNET team is fully trained on all aspects of the HealthMEDX Vision platform, and we’re excited to partner with HealthMEDX and extend our service expertise.”
Pairing Telemedicine Tools with the HealthMEDX EMR
HealthMEDX launched a strategic partnership with Connected for Care at the LeadingAge Annual Meeting in Boston. The partnership will pair telemedicine tools from Connected for Care with the HealthMEDX EMR platform in non-acute care settings.
Connected for Care documented positive outcomes when it used its prototype CARE Telemedicine solution to remotely evaluate sudden changes in condition for more than 250 older adults in LTPAC settings managed by Lexington Health Network in Chicago. Three out of 4 patients in the pilot were able to avoid a return hospital visit, saving the health system an estimated $2.5 million in transfer and direct care costs, according to a statement.
Connected for Care hopes to extend these clinical quality improvements through a custom telemedicine cart featuring secure HD video, a digital stethoscope, touchscreen control center, and full access to the HealthMEDX® iCare mobile app.
“This technology is poised to make a major impact on readmission avoidance efforts in our industry,” said Pure. “It has far-reaching implications for organizations seeking to better manage patient events, condition changes, and care transitions. Telemedicine is becoming a powerful tool for connecting physicians and patients in a way that improves their quality of care, and ultimately their quality of life.”