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Adriene Iverson
Aline Russotto
Alisha Sanders
Alyssa Cross
Amy Castleberry
Amy Gorely
Amy Jones
Amy Thiesse
Andrea Drury
Andrew MacPherson
Andrew Sandler
Angela Green Urbaczewski
Angelique D'Silva
Ann Wyatt
Anna Ortigara
Anne Kissel
Anne Lusk, Ph.D.
Anne McCarty
Anne Shelley
Anthony Dias
April LaMon
Ara Massey
Aric Martin
Audrey Weiner
AV Powell
Bailey Turpin
Barbara Bowers
Barbara Gay
Basil Pflumm
Beth Laxton
Beth Lori
Bette McNee
Bettina Schuller
Betty Norman
Bianca Stern
Bill Cote
Binkley Garrison
Blaire Goldstein
Bob Rouse
Brad Paulis
Brad Straub
Brenda Terry
Brian Schiff
Bruce Hennes
Bryan Muckenfuss
Bryan Rotella
Camille McDaniel Burke
Carol Hegeman
Caroline LaVance
Carolyn Lookabill
Carolyn Stamatakis
Carrie Mercer
Cathy Dunham
Cathy Maddox
Cathy Schweiger
Cecily Laidman
Cedric Richner III, CFRE
Chad Brouillard
Charles Childress
Charlie Schlegel
Chris Murphy
Chris Ragon
Christie Ziegler
Christopher Keysor
Christopher Ridenhour
Cindy Yingling
Colin Williams
Colleen Bloom
Connie Rasmussen
Cooper Linton
Cordt Kassner
Cori Cook
Craig Kimmel
Curtis Jennings
Cynthia Campbell
Cynthia Green
Cynthia Katzeff
Cynthia Thorland
Cynthia Wassenar
Dale Beiler
Dan Burke
Dan Deffet
Dan Hermann
Dan Hutson
Dan Ogus
Dan Vogt
Dana Wollschlager
Daniel Cinelli
Daniel Sternthal
Dave Blanchard
David Baker
David Banta
David Caudle
David Finkelstein
David Haun
David Knight
David Lacy
Dayle Krahn
Dayna Dixon
Deb Reardanz
Deborah Cutler
Denise Rabidoux
Dennis F Adams
Dennis Graham
Derek Machado
Diana Delgado
Diana Grover
Diana Jamison
Diane Hislop
Donna Butts
Douglas Olson
Douglas Struyk
Dr. Kathleen Weissberg
E. Fredrick Preis, Jr.
Ed Cornejo
Elena Siegel
Elizabeth Feltner
Ellen Burke
Ellen Wodika
Emily Matuszewicz
Emily Thuma
Eric Ebner
Erin Hayes
Erin Kolb
Fran Palma
Francesco Rockwood
Frank Russo
Frank Sherman
Gabriel Oberfield
Gaius Nelson
Garry Merritt
Gates Dunaway
Gerald Stryker
Ginger Ragan
Ginna Baik
Ginny Blair
Ginny Mazur
Glen Melin
Glen Tipton
Glenn Fox
Gregg Scott
Gregor Rae
Gregory Storer
Gus Noble
Gwen Zander
Heidi Bedier
Heidi Savage
Helen Foster
Hilde Sager
Howard Klink
Irma Toce
Irving Stackpole
J Patrick Bewley
J. David Hoglund
J.D. Landis
Jaclyn Barth
Jacquie Robb
Jade Gong
James Bodine
James Boyle
James Freehling
James Haley
James Hudgins
Jamie Orlikoff
Jane Mack
Jane Rohde
Janel Wait
Janet Hausbeck
Janet Simpson
Janine Finck-Boyle
Jason McCloud
Jay Hibbard
Jay Whiteman
Jayne Keller
JB Culpepper
Jean Eccleston
Jeanne Twohig
Jeetu Kathpalia
Jeff Lycan
Jeffrey Schlaudecker
Jeffrey Wipf
Jen Wilson
Jennifer Brinckerhoff
Jennifer Hilliard
Jennifer Maina
Jennifer Rich
Jennifer Schwalm
Jenny DeSilva
Jere' Hales
Jeremy Neely
Jeremy Southerland
Jerilyn Reinhardt
Jessie Banhazl
Jill Hiller
Jill Klosterman
Jill Sumner
Jill Vitale-Aussem
Jim Lay
Jim Polaski
Joan Krueger
Jodi Bleier
Jodi Hirsch
Joe Parks
Joe Weber
John Barnum
John Burns
John Couture
John Glover
John Harned
John Klein
John Reese
John Robinson
John Sheridan
John Whitman
Jolene Kageyama
Jonathan Golm
Jonathan Grant
Jonathon Bashford
Jordan Strohl
Joseph Beaman Jr.
Joseph Hassel
Joseph Lucas
Joseph Townsend
Josh Bagley
Josh Malbogat
Joy Bodnar
Joy Solomon
Jud Severns
Kaitlin Markowski
Kamillah Wood
Karen Adams
Karen Christiansen
Karen Doyle
Karen Lynn Tritz
Karen Skeens
Karen Vance
Karla Dreisbach
Karla Jackson
Kate Phelps
Kate Waterman
Kate West
Katharina Schulten
Katharine Miller
Kathleen Scott
Kathleen Unroe
Kathy Kopp
Katrissa Gates
Kay Gudmestad
Kay Kallander
Kay Weidner
Keith Spalsbury
Ken Burkholder
Kenneth Gould
Kenneth Sandberg
Kenneth Young
Kevin DiUbaldo
Kevin Dowd
Kevin Heraty
Kevin Murphy
Kevin Scalia
Khrysti Smyth
Kim Brooks
Kim Daly Nobbs
Kimber Latsha
Kimberly Hulett
Kimberly Nolet
Kirsten Jacobs
Krista Borbely
Kristen Crawford
Kristine Theurer
Lance Chapman
Larry Wolf
Laura Darling
Laura Latham
Laura Lowe
Laura Otterbourg
Laura Roy
Lauren Levant
Laurence Gumina
LaVerne Epp
Lee Syria
Leslie Moldow
Linda Healy
Linda Reich
Lionel Dube
Lisa Legeer
Lisa Pearre
Lisa Thomson
Lisa Woods
Liz Jensen
Liza Long
Lois Bowers
Lori Stevic-Rust
Lorraine Enwright
Louise Rankin
Lynn Ross
Lynne Giacobbe
Mag Morelli
Majd Alwan
Manny Gonzalez, FAIA
Marcella Schick
Maria Perez
Maribeth Jenkins
Marilyn Gottschall
Mario Lemay
Mario Mckenzie
Marjorie Skubic
Mark Beggs
Mark Landreville
Mark McClellan
Mark Ricketts
Mark Ross
Mark Sharp
Mark Stemm
Marsha Greenfield
Marvell Adams Jr.
Mary Ann Anichini
Mary McMullin
Mary Moscato
Mary Munoz
Matt Reiners
Matthew Rodda
Maureen Bannan
Maureen Weaver
Meaghan McMahon
Megan Farber
Melissa Johnson
Melissa Kass
Melissa Pritchard
Melissa Yetter
Michael Flynn
Michael Fogelberg
Michael Kivov
Michael Klein
Michael Marcus
Michael Martin
Michael Osman
Michael Peer
Michael Sanzotti
Michele Holleran
Michele Kent
Michelle Norris
Mike Rambarose
Mindy Cheek
Mollie Gurian
Molly Shaw
Monica McAfee
Nadim Abi-Antoun
Nancy Beard
Nancy Chi
Nancy Eldridge
Nancy Henkin
Nancy King
Nanette Olson
Natalie Wilcox McCann
Nicole Bruno
Nicole Fallon
Nikole Jay
Nisha Hammel
Noah Moore
Onur Torusoglu
Pamela Richmond
Pat Sprigg
Patricia Alderson
Patricia Harmon
Patricia Mandell
Patrick McShane
Patrick Smith
Patti Hutton
Patty Sanches
Paul Donaldson
Paul Gordon
Paul Towell
Paul Winkler
Perry Aycock
Peter DeGolia
Peter Kress
Peter Lawrence
Peter Notarstefano
Peter Wilson
Phil Williams
Phyllis Wojtusik
Quinn de Menna
Ramona Davies
Randy Lindner
Ravi Bala
Ray Rabidoux
Reginald Hislop III
Rhonda Dornbos
Ric Myers
Richard Guttman
Richard Hamilton
Richard Scanlon
Rick Stiffney
Rick Webb
Rikki Hooper FNP
Rob Teplansky
Robbe Healey
Robert Benson
Robert Burke
Robert Herel
Robert Iber
Roberto Muñiz
Robin Nasson
Robyn Crandall
Robyn Stone
Rochelle Valsaint
Ron Jennette
Ron Riesenbach
Ronald Porter
RonnDa Peters
Rosanne Aleong
Russell Lusak
Russell Mast
Sadiya Abjani
Sallie Parks
Sally Wold
Sandy Stoll
Sara McVey
Sarah Schoeder
Scott Ariel
Scott Code
Scott Crabtree
Scott Miller
Scott Precourt
Scott Townsley
Sean Kelly
Shari Micholle Mordock
Sharon Hutson
Sharon Johnson
Shaurice Turner
Shawn Dean
Shelley Acus
Sherri Robbins
Sheryl Zimmerman
Sid Feldman
Sindy Barker
Sloan Bentley
Stacey Judge
Stacy Hollinger
Stephanie DeWees
Stephanie Titus
Stephen Eggles
Stephen Maag
Steve Colwell
Steve Kuhns
Steve Leone
Steve Lindsey
Steve Moran
Steve Ordahl
Steven Bercu
Steven Kastner
Steven Nash
Steven Servant
Susan Brecht
Susan Flashner-Fineman
Susan Grayson
Susan Hildebrandt
Susan Lieberman
Susan Ryan
Susan Wallace
Susheel Ladwa
Suzanne Pugh
Tammy Fotinos
Tammy Marshall
Tangi McCoy
Taryn Patterson
Terence Huang
Teresa Beshwate
Terri Cunliffe
Terry Spitznagel
Theresa Edelstein
Tim Ashe
Tim Grimes
Tim Tucker
Timothy Johnson
Timothy Mueller
Toby Shea
Tom Mann
Tommy Hayes
Tony Lewis
Torsten Hirche
Tracey Harvey
Twylah Haun
Valerie Murphy
Vassar Byrd
Vernon Feather
Veronica Barber
Wayne Langley
William Bartolini
William Finn
William McMorran
Yolanda Gaines
Yvonne Fast
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Aging Services Technologies
Care & Services
Deep Dive Workshops
Financial & Strategic Positioning
General Sessions
Marketing, Sales & Philanthropy
Member Site Visits
Operational Excellence
Public Policy & Legal Issues
Senior Living Design
Wellness & Wellbeing
Workforce & Leadership Development
Aging Services Technologies
1-A. Social Connectedness and Engagement Technologies: Provider Case Studies
2-A. Emerging Technologies To Address Age-Related Hearing Loss - CANCELLED
3-B. Shared Care-Planning and Coordination Technologies: Provider Case Studies
4-B. Technology-Driven Business Model Disruption: The Next Decade
5-C. Telemedicine-Enabled Bedside Medicine: Financial and Clinical Impact
6-C. Improving Health and Wellness With Wearable Technology
7-D. Driving Innovation in Aging and Brain Health
8-D. Managing the Legal Risks of Electronic Medical Records
9-E. Innovative Memory Care: The Intersection of Technology and Design
10-E. Using Technology To Measure the Social Health of Residents
11-F. Protecting Your Data From Cyber Crime
12-F. Value-Based Programs: Monitoring, Tracking and Reporting
13-G. Technology Master Planning for the Future
14-G. Using Voice Recognition Technology To Improve Quality of Life
15-H. Strategic Planning To Guide Technology Initiatives
Care & Services
16-A. A Comprehensive Model of Family Caregiver Support
17-A. Evidence-Based Approaches To Improve Quality of Life for Persons Living With Dementia
18-A. Care Partners: Empowering Frontline Staff Development
19-B. Specialized Patient-Centered Rounding: A Case Study
21-B. Take2: A New Model of Home Support
22-C. Integrated vs. Segregated Environments for Persons With Dementia
23-C. How Beneficial Is Adopting the Household Model of Culture Change?
24-D. Transforming the Living Experience in Higher Levels of Support
25-D. Affordable Housing Plus Services: Lessons From the Field
26-E. Culturally Competent Care: Addressing the Needs of LGBT Seniors
27-E. Creating Intentional Community in a Small House Environment
28-F. Meeting the Rising Acuity Needs in Assisted Living
29-F. Transition Support: Enhancing Self-Management at a Critical Crossroad
30-G. Applying PACE Principles To Improve Care in Assisted Living
31-G. Comfort Care: Care Planning for People With Dementia
32-H. I’m Still Here®: Communication Strategies for Dementia Care
33-H. Integrating Palliative Care Services in Long-Term Care Settings
Deep Dive Workshops
200-P. Ageism Deep Dive: A Conversation With Leadership Academy Fellows and Elders
201-P. Governance Deep Dive: Governing for Strategic Success
202-P. Hospice Deep Dive: The Intersection of Policy, Practice and Partnership
203-P. Philanthropy Deep Dive: Fundraising in Aging Services—Making the Case
204-P. Technology Deep Dive: Shaping the New Health Care Ecosystem
Financial & Strategic Positioning
34-A. Building a High Value Post-Acute Network
35-A. Expanding Senior Services to Multifamily Housing
36-A. Are Not-for-Profits Relevant and Sustainable?
37-B. Myth Busters: Challenging Assumptions and Gut Decisions
38-B. Developing a Not-for-Profit Strategy for Acquiring Rental Properties
39-C. Expansion Beyond an Existing Life Plan Community
40-C. Financing and Operating Moderately Priced Life Plan Communities
41-C. Preserving Mission: Addressing Your Debt Burden
42-D. Maximizing Your Section 8 Income for Long-Term Preservation
43-D. Repositioning a Multisite Organization
44-D. Bundled Payments: Share in Medicare Savings
45-E. Addressing Changes in Financial Reporting for Life Plan Communities
46-E. Financing and Design of Affordable Senior Housing
47-F. Life Care at Home: Expanding Your Footprint
48-F. From Traditional Skilled Nursing to Green House® Model
49-G. Expanding Into Home Health and Hospice
50-G. Bridging the Payment Divide: When Competitors Become Partners
51-G. Essential Financial Benchmarks for Life Plan Communities
52-H. State of Skilled Nursing Repositioning
53-H. Anatomy of an Affiliation
54-H. Integrated Service Models Delivering Population Health in Aging Services
Marketing, Sales & Philanthropy
55-A. Fundraising Ethics: Road Blocks or Glide Path to Excellence
56-A. Targeting and Appealing to the Right Decision Maker
57-B. Philanthropy and Communications: Harnessing the Value of Teamwork
58-B. Using Website Analytics for More Accurate Sales Predictions
59-C. Staying Engaged Before and After Move-In
60-C. Marketing Strategies for Single-Site Providers
61-D. Marketing Your Community to LGBT Seniors
62-D. Revisiting Your Brand Relevance
63-E. Breaking Down Silos for Planned Giving Success
64-E. The Psychology of Language
65-E. Tying Inbound and Outbound Marketing Together
66-F. Creating a Grant-Ready Organization
67-F. Trading Places: Insider Insights From Marketing Experts
68-G. Engaging Stakeholders for a Successful Fundraising Campaign
69-G. Addressing Occupancy and Operational Challenges
70-H. Sales-Cycle Acceleration
71-H. Digital Marketing on a Dime
Member Site Visits
170-T. Member Site Visit: PACE Center at St. Cecilia
171-T. Member Site Visit: Lambeth House
172-T1. Member Site Visit: Poydras Home
173-T1. Member Site Visit: Woldenberg Village
174-T1. Member Site Visit: Metairie Manor
Operational Excellence
72-A. Housekeeping Benchmarks and Best Practices
73-A. HUD Management and Occupancy Reviews: Compliance Guidance
74-B. Dining Management in Senior Living 2017
75-B. Using Quality Scorecards To Leverage Relationships Under Alternative Payment Models
76-B. What Characterizes a High Performing Organization?
77-C. Home Care and Hospice: Strategies From Across the Country
78-C. HUD Management Update
79-C. Packaging Post-Acute Services To Improve Outcomes
80-D. Crisis Management and Communications
81-D. Making the Practical Link Between Quality and Risk Management
82-D. Redefining Resident Engagement
83-E. Care Coordination Model for Improved Outcomes and Satisfaction
84-E. Building a Successful Home Care Operation
85-E. HUD Issues Forum: Fair Housing Testers and Cyber Criminals
86-F. Disaster Planning: Be Prepared
87-F. Audit Therapy Protocols: A Playbook for Compliance-Minded Organizations and Boards
88-G. Creating an Amuse-Bouche Hospitality Culture
89-G. REAC Success Without the Stress
90-G. Addressing the Challenges for Senior Living: 2018 and Beyond
91-H. Using Visual Management Tools for Continuous Quality Improvement
92-H. The Evolution of the Continuing Care at Home Program Model
93-H. Running a Mixed-Income and Multigenerational Housing Community
Public Policy & Legal Issues
94-A. Addressing Sexuality in a Faith-Based Community
95-A. Requirements of Participation: Phase 2 Readiness
96-A. Getting Ahead of the Curve: Leading With Hospice Data
97-B. Hospice Policy Forum
98-B. Affiliations: Legal Issues To Consider
99-B. Housing Policy Forum
100-C. Boards and Compliance: A Fiduciary Duty
101-C. Health Policy Forum
102-D. Employment Law Update
103-D. Grassroots Advocacy: Tapping the Power in Your Communities
104-D. Home Health Policy Forum
105-E. Managed Long-Term Services and Supports: Lessons for the Nation
106-E. Legal Perspectives From In-House Counsel
107-F. Mobilizing Grassroots Advocacy: A Resident-Provider Collaboration
108-F. Home and Community-Based Services Policy Forum
109-G. Fair Housing and the ADA: A Provider's Approach to Implementation
110-G. Mitigating Risk To Achieve Excellence
111-H. Legal Update: Requirements of Participation
112-H. Developing a Compliance Infrastructure
Senior Living Design
113-A. Integrating Bicycling Into Senior Living Design
114-A. Senior Living Design Options for the Future Consumer
115-B. Interior Design Strategies To Strengthen Your Brand
116-B. Nature Meets Nurture: Designing a WELL Building
117-C. Building a Socially Connected, Age-Friendly Future
118-C. 2017 Design for Aging Forum
119-D. Design Strategies for Big Living in Small Spaces
120-D. Breaking Barriers With Regulatory Change
121-E. Designing Indoor Environments for Improved Quality of Life
122-E. Building BoomTown: A New Intergenerational Lifestyle Model
123-F. Memory Support Design 2020
124-F. Senior Living Development in Retail and Cultural Districts
125-G. Demystifying Affordable Senior Housing in an Existing Community
126-G. The Next Generation of Senior Living: Designing for the Boomer Consumer
127-H. Repositioning Conventional Dining Solutions
128-H. Rural Development With Big City Expectations
Wellness & Wellbeing
129-A. Expanding Lifelong Learning Through University Partnerships
130-A. Housing Transforming Health: Getting to “What Matters Most”
131-B. Memory Wellness Training: From Evidence to Implementation
132-B. Creating an Organizational Culture That Supports Successful Aging
133-C. Managing Wellness Over Illness
134-C. Bridging the Age Divide: Housing-Based Intergenerational Programming
135-D. Urban Gardening and Farming in Assisted Living
136-D. Transforming Your Organization Into a Community Hub
137-E. The Slippery Slope Between Functional and Frail in Independent Living Residents
138-E. Using Activity Programming To Combat Loneliness, Isolation and Depression
139-E. Developing Successful Wellness Programs
140-F. Students as Wellness Coaches
141-F. Programming for the Spiritual Dimension of Wellness
142-G. Integrating Employee Wellness Into the Framework of Your Organization
143-G. Dispelling Ageism Within Your Community
144-H. Expanding Life Enrichment Programming to the Greater Community
145-H. Java Mentorship: Peer Support Interventions for Residents
Workforce & Leadership Development
146-A. Creating an Emotionally Intelligent Leadership Culture
147-A. CEO Transitions: The Board’s Role
148-A. Developing Tomorrow’s Leaders
149-B. Harnessing Resident Engagement To Improve Team Member Retention
150-B. Attracting and Retaining a Quality Workforce
151-B. Insights From the Next Generation of Leaders
152-C. Building a Healthy Work Environment: Aligning Behavior With Culture
153-C. WeCare Connect: An Employee-Driven Retention Strategy
154-D. Building a Stable Nurse Workforce
155-D. Finding the Entrepreneur Within
156-D. Bridging the Gap: CEO Success in Philanthropy
157-E. Best Practices in Board Recruitment and Retention
158-E. Developing a Collaborative Organization
159-E. Work-Study Programs: Engaging Tomorrow’s Workforce
160-I. CEMO Leadership Forum
161-F. Domestic Violence Prevention and Intervention for Staff
162-F. Enriching Diversity To Support Innovation and Wisdom in the Boardroom
163-G. Combating Organizational Inertia
164-G. Moving up the Ranks: Lattice vs. Ladder
165-G. Community Continuity: Resident Response to Redevelopment
166-H. Purpose First Leadership
167-H. From Struggle to Synergy: Boomers and Millennials in the Workplace
168-H. Using Stories To Create Effective Teams and Organizations