Sunday, October 27, 2024

1:00-2:00 p.m

A. How to Gain Resident BuyIn on Substantive Changes

Is your life plan community planning a substantive change that needs buy-in from residents? Then this session is for you. Communications and marketing experts with experience helping senior living communities navigate pivotal growth and change will fill you in on a strategic process that stresses the importance of transparent and frequent communication, education, and resident involvement. Learn how to create a memorable first impression when you announce a prospective change, build resident consensus, and maintain community engagement. Take home evidence-based recommendations and best practices that will prepare you to implement positive and lasting change within your organization.

  • Len Weiser, Board Member, LeadingAge PA
  • Sandy Taccone, Blue Blaze Associates LLC, Blue Blaze Associates
  • Wendy Scott, Senior Partner, Blue Blaze Associates