1:00-2:00 p.m

70-A. That Data You Collect for HUD? It Can Help Your Residents

The U.S. Department of Housing and Urban Development (HUD) requires service coordinators in affordable senior housing communities to submit periodic reports containing a wide range of data about housing residents and their needs for services and supports. This session will show you how to use this data to enhance your community's service coordination program, forge partnerships with community partners, and advocate for residents. Presenters will introduce you to the service coordinator data guide recently released by the American Association of Service Coordinators. You'll also meet the quality assurance manager of a LeadingAge member organization that uses the data it collects for HUD to maximize resident well-being outcomes and improve program effectiveness.

• Kristen Wanner, Quality Assurance Manager - Resident Services, HumanGood Inc. — Duarte, CA, US
• Melissa Harris, Director of Government Affairs, American Association of Service Coordinators — Worthington, OH, USA