2:45-3:45 p.m

17-B. Ouch! That Stereotype Hurts: Practical Tools to Address Bias

Addressing everyday stereotypes and biases can create a more respectful and inclusive culture in senior care organizations. This session will provide practical tools and strategies for fostering effective communication and navigating difficult conversations about bias. Presenters will help you identify subtle biases and stereotypes and respond to them constructively. Senior living leaders will share their experiences implementing bias workshops, and you'll view a video demonstrating workshop best practices and techniques. Explore how culture change can help you challenge stereotypes and build stronger, more respectful relationships among team members and between staff and residents.

• Marsha Wesley Coleman, Senior Consultant, Praxis Consulting Group — Philadelphia, PA, United States
• Jennifer Jimenez Marana, CEO/Founder, Marana Consulting — Timonium, MD, United States
• Kera Wooten, Executive Director, Westminster at Lake Ridge — Lake Ridge, VA, US
• Kenya Bryant, Executive Director, Ingleside at King Farm — Rockville, MD, US