4:30-5:30 p.m

9-F. For Dining Success, Blend High-Tech and Human Ingredients

Senior living organizations operating in today's business environment often find it challenging to manage operational costs. This challenge is particularly evident in dining services and this session will demonstrate how to reduce costs and enhance dining quality by using technology to streamline your culinary operations. Presenters will share examples of technology solutions—from electronic menus and voice-activated appliances to smart thermometers and electronic inventory management systems—that can boost efficiency and elevate the overall customer experience. You'll also discover practical, simple, and effective methods for ensuring that human interaction remains at the heart of the dining experience so you can continue providing memorable meals that appeal to every guest.

• Teddy Demessie, Sr. Director of Dining Services, Ingleside — Rockville, MD, US
• David Finkelstein, CIO, RiverSpring Living — Bronx, NY, US
• Shane Kuhnen, VP, Dining Services, Hebrew Home at Riverdale - RiverSpring Living — Bronx, NY, US
• Liz Keller, Resident Technology Engagement Manager, Ingleside — Rockville, MD, US