8:30-9:30 a.m

97-G. What Family Caregivers Want: Solution-Based, On-Demand Resources

In 2023, Parker Health Group in Piscataway, NJ, asked family caregivers of clients enrolled in its adult day services program how the organization could better support them. The caregivers asked for solution-based information, available on demand, to help them fulfill their caregiving responsibilities. During this session, representatives from Parker and Trualta, an online platform for family caregivers, will describe how Parker responded by creating an educational learning platform, integrated with Trualta, that offers information, resources, programming, and services for caregivers and clients. Presenters will outline the initiative's startup and implementation, staffing resources, operational considerations, and cost.

• Judy Collett-Miller, Director of Business Development, Parker Health Group, Inc. — Highland Park, NJ, US
• Shahzad Zafar, Chief Technology Officer, Trualta — Toronto, ON, Canada
• Pamela Joyce, Project Manager, Parker Health Group, Inc. — Highland Park, NJ, US