3:00-4:00 p.m

118-H. Modernizing Your Approach to Affordable Housing Operations

*Closed to Press* Affordable housing providers will soon be required to navigate significant changes in the rules governing who lives in federally subsidized communities, the federal rental assistance each household receives, and how providers communicate with, screen, and accommodate applicants and residents. This session will encourage you to view these upcoming changes as opportunities for modernization and optimization. Presenters will introduce effective practices to help you achieve the mission of affordable housing while adhering to new rules and policies. They will discuss mission-driven approaches to implementing the Housing Opportunity Through Modernization Act (HOTMA), recommend adjustments to criminal background screening, and help you foster positive resident outcomes and streamline workflows for housing staff.

• Juliana Bilowich, Vice President, Housing Policy, LeadingAge — Washington, DC, US
• Kendra Roberts, Vice President of Operations, HumanGood Inc. — Duarte, CA, US
• Tiffany Nicolette, Vice President of Housing & Services, Comprehensive Housing Assistance, Inc. (CHAI) — Baltimore, MD, US
• Alex Piriz Mookerjee, Director, Engagement Strategy, Westminster Communities of Florida, Inc. — Orlando, FL, US