8:30-9:30 a.m

151-J. Improve Your Bottom Line with a Positive Workplace Culture

Can a Culture of Excellence® transform your organization's revenue streams and financial performance? According to this session's presenters, the answer is a definitive and enthusiastic "yes." Representatives from Transforming Age, a leading national nonprofit network offering holistic and integrated solutions that enable older adults to age successfully, will explain how their organization developed a "Culture of Excellence," a pocket-sized booklet containing guiding principles that have united team members across five service lines, helped the organization solve complex problems, and improved its financial health. You will hear the business case for creating your own Culture of Excellence and receive a framework and data points to measure how your organization's culture impacts your mission and bottom line.

• Julian Reisenthel, Homecare Director, Full Life Care — Seattle, WA, US
• James Kamau, Executive Director, Evergreen Court — Bellevue, WA, US
• Karen Brandt, VP of People, Transforming Age — Bellevue, WA, US