2:45-3:45 p.m

94-B. Best Practices in Home Health and Hospice

What strategies, structures, and processes distinguish high-performing home health and hospice organizations across the United States? This session will address that question by reviewing findings from the 2026 National Healthcare at Home Best Practices Study. Presenters will translate the study's national findings into practical, actionable insights and share best practices for care transitions, referral management, visit utilization, symptom management, and end-of-life care planning. You'll learn how evidence-based practices influence quality outcomes, patient experience, staff retention, and financial performance, and how external factors—such as workforce shortages, payment reform, and regulations—are shaping the adoption of best practices nationwide.

• Lindsay Doak, Vice President of Data and Research, Netsmart — Overland Park, KS, United States