3:00-4:00 p.m

116-H. Measuring the Impact of Resident Engagement

Older adults increasingly seek purpose, autonomy, and connection in their daily lives. Engagement activities in senior living communities must reflect these desires by moving beyond entertainment to include experiences that support physical, emotional, social, intellectual, and spiritual well-being. This session will explore shifting engagement preferences and introduce you to tracking and assessment methods for measuring the impact of engagement activities, demonstrating their value to stakeholders, and empowering staff to deliver more intentional, resident-centered experiences. You'll leave with actionable strategies to reframe your engagement efforts, strengthen the link between programming and resident well-being, and communicate success in ways that resonate with stakeholders.

• Kelly Stranburg, Vice President of Healthy Aging and Longevity, Westminster Communities of Florida, Inc. — Orlando, FL, US
• Antonio Galvan, VP of Resident Experience, Covenant Living Communities and Services — Skokie, IL, US