4:30-5:30 p.m

9-I. A Mission-Aligned Roadmap for Artificial Intelligence

Are you intrigued by the possibilities of Artificial Intelligence (AI) but concerned about adopting it responsibly? Let representatives from a life plan community walk you through the process they used to deploy AI while staying true to their nonprofit values. This session's presenters will describe how they launched a structured, mission-aligned AI initiative to enhance the resident experience, improve workforce efficiency, and strengthen operational resilience. You'll learn how they conducted visioning workshops, cross-departmental discovery sessions, and data-readiness assessments, and how they addressed governance, ethics, and long-term sustainability. By the end of this session, you'll feel empowered to launch an ongoing, measurable, and responsible AI transformation at your organization.

• John Bassounas, President, Varsity — Wormleysburg, PA, US
• Derek Dunham, President, Varsity — Wormleysburg, PA, US
• Kevin DeAcosta, President & CEO, The Highlands at Wyomissing — Wyomissing, PA, USA