Wednesday, October 28, 2026
11:30 a.m-12:30 p.m
12-L. Beyond the Hype: AI's Future in Aging Services
Artificial Intelligence (AI) is gaining recognition worldwide. But what is AI's real impact on aging services providers today, and how could it shape the future of care? This session will cut through the hype to answer the questions on every provider's mind: Which parts of AI are real? Which are a waste of resources? A panel of senior living leaders will share how they've used AI to improve operational efficiency, support team members, and engage residents more effectively. They'll also explain how AI helps them manage data security, integrate organizational systems, and enhance operations and services. You'll discover AI's transformative possibilities and learn how to develop your own AI implementation plan.
- Katie Griffith, Principal CEO, Bright Solutions — Ponte Vedra Beach, FL
- Peter Kress, Innovation and Security Advisor, Acts Retirement-Life Communities, Inc. — Fort Washington, PA, USA
- Dawn Armstrong, VP, IT Infrastructure and Cyber Security, HumanGood Inc. — Duarte, CA, US
- Scott Collins, CEO, Link-age Solutions — Mason, OH