8:15-9:15 a.m

7-G. Using Technology to Help Residents Feel at Home

If you're working to help residents feel at home in your community, this session is for you. A community leader, an inspired resident, and a passionate technology provider will share how they helped create a culture of engagement and belonging at Roland Park Place, a life plan community in Baltimore, MD. Find out what spurred the community to look for a new engagement technology provider, the steps its resident technology committee took to evaluate potential solutions, and how support from a technology partner helped the new cloud-based engagement system earn a 60% adoption rate among residents. Learn from the successes of this tech-leading community and take home lessons for implementing its solutions in your organization.

• Kiril Apostolov, VP Operations, Roland Park Place — Baltimore, MD, USA
• Ryan Galea, CEO, Go Icon — Boston, MA, United States
• Mary Giangrasse, COO, Go Icon — Boston, MA, United States
• Jan Harting-McChesney, Resident Extraordinaire, Peconic Landing — Greenport, NY, USA