2:45-3:45 p.m

107-B. Crisis and Issue Management: Best Practices for Senior Living

The dynamic and high-stakes nature of senior living environments requires robust strategies for crisis and issue management. This session, designed for senior living executives and legal compliance professionals, will explore best practices for navigating scenarios that can threaten operational stability, reputational integrity, and regulatory compliance. Presenters will offer practical insights into managing crises, including data privacy breaches and ransomware attacks. Participants will engage in an interactive game-show-like format to address scenarios involving regulatory scrutiny, media pressure, and internal investigations. Learn how to minimize liability and safeguard organizational trust while preserving confidentiality in privileged communications, managing relationships with third-party vendors, and addressing allegations of workplace misconduct.

• Daniel Krieger, Chief Business Integration and Compliance Officer, Presbyterian Senior Living — Dillsburg, PA, US
• Dyan McAlister, Chief Financial and Strategy Officer, Presbyterian Senior Living — Dillsburg, PA, US
• Hayes Hunt, Partner, Cozen O'Connor — Philadelphia, PA, USA
• Rohan Mohanty, Associate, Cozen O'Connor — Philadelphia, PA, USA