3:00-4:00 p.m

11-H. Achieve Long-Term Wellness with Real-Time Service Coordination

Senior living communities aspire to help older residents and clients maintain the highest level of wellness for as long as possible. This session will explore how real-time service coordination can help. Representatives of PointClickCare, a cloud-based healthcare software platform, will describe a technology tool that puts comprehensive information about a resident's condition into the hands of caregivers so they can recognize and respond swiftly to the first signs of changing needs. Presenters will outline how timely information can help senior living organizations proactively prevent falls, hospitalizations, and move-outs. They will also offer strategies for collaborating with providers of outpatient therapy, home health care, and pharmacy services to improve care coordination.

• Murry Mercier, Senior Living Market Director, PointClickCare — Mississauga, ON, Canada
• Hilary Forman, Vice President of Innovation & Managed Care, H2 Health — Sherrills Ford, NC, USA
• Martin Damian, Vice President, Sabra Health Care REIT — Hopkinton, MA, USA