Wednesday, November 05, 2025

11:30 a.m-12:30 p.m

15-L. Using Technology to Meet Immediate and Long-Term Goals

Should aging services providers view technology as a strategic imperative that drives innovation and long-term growth, or as a tactical solution for addressing immediate operational challenges? This session will explore these questions, and the answers may surprise you. Presenters will suggest that the digital revolution presents an unprecedented opportunity for aging services organizations to integrate technology into their core vision, enabling them to transform operations, improve care quality, and ensure long-term sustainability. Additionally, these technologies can serve as tactical solutions that help organizations address specific operational challenges, resulting in immediate and measurable improvements. Discover how to take an integrated, strategic approach to deploying technology solutions that can support long-term transformation and innovation while meeting immediate needs.

  • David Lafferty, CIO, The RiverWoods Group — Durham, NH, US
  • Lisa Kubiak, President & CEO, Mary Ann Morse Healthcare Corp. — Natick, MA, USA
  • Nik Boyer, Manager, Data Analytics, CLA — Charlotte, NC, US