3:00-4:00 p.m

20-E. Every Voice: Creating Inclusive Senior Living Communities

Lasell Village in Newton, MA, is implementing a resident-driven, employee-engaged framework called "Every Voice" that fosters inclusion and belonging by integrating voices across generations, backgrounds, and identities. This session will describe how residents and team members of the life plan community worked together to embed belonging into daily life through inclusive policies, respectful dialogue, and change-oriented programming. Presenters will offer guidance to help you build a culture of inclusion that aligns with your organization's values, engages community members, and measures progress. You'll return home with the tools you need to ensure that your community reflects the richness of the world while it continues working toward a more diverse future.

• Zehra Abid-Wood, President & CEO, Lasell Village — Auburndale, MA, US
• Regina Hoyt, Executive Assistant, Lasell Village — Auburndale, MA, US
• Charlotte Frazier, Director, RoseMary B Fuss Center, Lasell Village — Auburndale, MA, US
• Irene Cramer, Resident, Lasell Village — Auburndale, MA, US