Sunday, November 02, 2025

4:30-5:30 p.m

73-C. International Perspectives: Driving Care Quality through Data Sharing

The Seniors Quality Leap Initiative (SQLI) is an international consortium established by North American and South African leading long-term care organizations. SQLI strives to enhance the quality of life and care for older adults by encouraging providers to share performance data and outcomes from their quality improvement initiatives with one another. During this session, SQLI leaders and members will showcase their efforts to improve providers' benchmarking capacity, including ongoing research into developing an overall resident quality of life composite score and consistent employee engagement measures. Three aging services executives will discuss how SQLI participation has influenced their organization's quality improvement efforts.

  • Cyrelle Muskat, Chief Heritage Officer (interim), Director of Quality Systems and Wellness, Baycrest — North York, ON, Canada
  • Mary Boutette, Chief Operating Officer, Perley Health — Ottawa, ON, Canada
  • Jennifer Hartwick, Director of Business Process Development, Schlegel Villages — Kitchener, ON, Canada