8:30-9:30 a.m

80-G. It’s Time to Reset Your Approach to Culinary Success

Your life plan communities can no longer dictate dining products, services, and rules, or be satisfied with occasional menu refreshes. Instead, it's time to reset your entire approach to dining so you can finally recover from the staffing shortages, supply chain challenges, and skyrocketing costs that defined the pandemic years. Presenters will show you how to collaborate with stakeholders to rediscover the drivers behind operational success and achieve excellence in your culinary experience. You'll learn how to create a strong and talented "core" team to help you operate a high-quality dining operation that reflects your community's unique culture.

• Andrew Gorton, General Manager, Rockwood South Hill — Spokane, WA, US
• Michelle Duke, Director of Dining and Life Enrichment, Rockwood South Hill — Spokane, WA, US