1:00-2:00 p.m

24-A. Measures that Matter: Helping Boards Focus on Quality

Given the complexity of life plan communities and the scope of management responsibilities, boards of directors often focus primarily on their financial and fiduciary duties. This session offers a different approach. Presenters will unpack the board's responsibility to dig deeper into compliance measures to understand what they reveal about a life plan community's quality of care and quality of life. These insights will help the board participate in developing person-centered solutions that advance the organization's mission. You'll learn how a governance approach grounded in accountability, learning, and compassion fosters transformative collaboration among organizational leaders and how that collaboration can enhance the quality of life for older adults.

• Jennifer Shropshire, Board Member, Presbyterian Senior Living — Dillsburg, PA, US
• Robyn Stone, Strategic Advisor, LeadingAge — Washington, DC, US