Tuesday, October 27, 2026

8:30-9:30 a.m

7-G. Building Digital Confidence among Older Adults

Many senior living organizations are adept at implementing new technology solutions and devices to improve older adults' daily lives. Yet these organizations often overlook an important truth: the success of any new technology depends not on a high-tech device but on the user's confidence and ability to use it. That's where digital literacy comes in. This session will show you how to foster curiosity rather than hesitation among older adults, enabling them to learn the digital skills needed for meaningful engagement with technology. Presenters will provide strategies to help you design digital literacy programs that empower older adults and ensure they are not left behind in the digital age.

  • Jeffrey Rose, Director of Special Initiaitves, AARP - Older Adults Technology Services (OATS) — Brooklyn, NY, United States
  • Alison Mitisek, Director of Life Enrichment, Eaton Senior Communities, Inc. — Lakewood, CO, US
  • Meghan Rose, General Counsel and Chief Government Affairs Officer, LeadingAge California — Sacramento, CA, US
  • Davis Park, VP of Transformation, Front Porch — Glendale, CA, USA