Michelle Duke

Director of Dining and Life Enrichment
Rockwood South Hill
Spokane, WA, US
  • 80-G. It’s Time to Reset Your Approach to Culinary Success

    • Tuesday, November 04, 2025

    8:30 – 9:30 a.m.

    80-G. It’s Time to Reset Your Approach to Culinary Success

    Your life plan communities can no longer dictate dining products, services, and rules, or be satisfied with occasional menu refreshes. Instead, it’s time to reset your entire approach to dining so you can finally recover from the staffing shortages, supply chain challenges, and skyrocketing costs that defined the pandemic years. Presenters will show you how to collaborate with stakeholders to rediscover the drivers behind operational success and achieve excellence in your culinary experience. You’ll learn how to create a strong and talented “core” team to help you operate a high-quality dining operation that reflects your community’s unique culture.

Donna Duncan

CEO
Ontario Long Term Care Association
Toronto, ON, Canada

DeAnne Dupont

Board Member
Goddard House Assisted Living
Brookline, MA, US
  • 131-F. Inclusive Planning and Design to Support an Expanded Mission

    • Monday, November 03, 2025

    4:30 – 5:30 p.m.

    131-F. Inclusive Planning and Design to Support an Expanded Mission

    Goddard House, a 175-year-old single-site assisted living and memory support community in Brookline, MA, embarked on a journey in 2019 to expand a mission that already distinguished it from the competition. This session will showcase the significant physical updates that Goddard House undertook to support programs deemed essential to that expanded mission, which calls for greater engagement with the Boston community, an increased focus on the creative arts, and renewed efforts to foster a sense of belonging for everyone. Presenters will describe the community’s innovative approach to aging and examine the inclusive master plan and evidence-based design process that have enabled the Goddard House campus to create spaces tailored to support current and future residents and programs.

Scott Eckstein

Managing Director
Active Living International
Las Vegas, NV, USA
  • 130-E. International Perspectives: Fostering Lifelong Engagement in Age-Inclusive Urban Areas

    • Monday, November 03, 2025

    3:00 – 4:00 p.m.

    130-E. International Perspectives: Fostering Lifelong Engagement in Age-Inclusive Urban Areas

    A growing percentage of older adults live in urban areas, and this trend is expected to continue. This session will illustrate how to reimagine urban spaces as collaborative, age-inclusive environments that view ageing as a societal asset. Presenters will share their expertise in age-friendly urban design and urban longevity. They’ll introduce you to the City of Longevity framework, developed by the United Kingdom’s National Innovation Centre Ageing to promote healthier, more inclusive urban environments. Representatives from Lasell Village in Newton, MA, will describe their community’s focus on integrating lifelong education, multigenerational design, and community engagement. Don’t miss this opportunity to explore program designs, urban planning strategies, and data-driven approaches to creating healthier, more inclusive cities for all ages.

Joesha Edmorin

Program Manager
LBFE Boston | Little Brothers -Friends of the Elderly
Boston, MA, USA
  • 6-E. Can Technology Foster Meaningful Relationships?

    • Monday, November 03, 2025

    3:00 – 4:00 p.m.

    6-E. Can Technology Foster Meaningful Relationships?

    Social isolation puts many older adults at risk for declines in physical and mental well-being. In-person communication is the best antidote to this isolation, but it’s not always available to those who need it most. That’s why technology is playing an increasingly vital role in helping older adults connect with others. This session will describe how a Boston-based affordable housing provider and its community partner connected older housing residents with their peers while teaching them how to stay connected through technology. Presenters will share their experiences recruiting university students to teach technology skills to a diverse group of older adults. You’ll gain strategies for creating programming that fosters socialization and community-building by helping older adults use technology with confidence.

Brad Edmunds

Weyrich Health Care Center Administrator
Westminster Village
Scottsdale, AZ, US
  • 134-H. The Evolution of Campus Design: A Holistic Approach

    • Tuesday, November 04, 2025

    3:00 – 4:00 p.m.

    134-H. The Evolution of Campus Design: A Holistic Approach

    As the older adult population continues to grow, senior living communities must evolve to meet the increasingly diverse and multifaceted needs of their residents. This session will provide two essential tools for achieving this goal: experience-based design, which examines the lived experiences, emotions, and behaviors of older adults, and data-driven design, which uses quantitative metrics to identify inefficiencies and enhance functionality. Presenters will explore the principles, value, and application of both design models and offer tips for combining these approaches to create communities that balance empathy and efficiency. You’ll gain tools to help you build adaptable, sustainable, and future-ready living spaces that promote the physical, emotional, and social well-being of older adults.

Jason Eldering

Chief Executive Officer
Southern Cross Care (QLD)
Upper Mount Gravatt, QLD, Australia
  • 43-B. International Perspectives: Building Community-Integrated Care Settings

    • Sunday, November 02, 2025

    2:45 – 3:45 p.m.

    43-B. International Perspectives: Building Community-Integrated Care Settings

    Two solutions to improve services for older adults have emerged independently on opposite sides of the globe, and both will be showcased during this session. Presenters from St. Monica Trust in Bristol, United Kingdom, and Southern Cross Care in Queensland, Australia, will explain how they enhanced quality of life in aged care by listening to their communities, collaborating with trusted partners, and creating outward-facing, integrated care settings. Learn how St Monica Trust shaped The Chocolate Quarter design during 250 focus groups with residents and community stakeholders. Explore how Southern Cross Care Queensland’s Chinchilla Community Wellness Hub promotes provider interaction while reducing resident isolation. You’ll discover how to build integrated communities with older adults at their center.

Jacob Elliott

Director Of Operations Management
LCS
Des Moines, IA, US
  • 141-H. What if You Could Prevent Employees from Leaving Their Jobs?

    • Tuesday, October 27, 2026

    3:00 – 4:00 p.m.

    141-H. What if You Could Prevent Employees from Leaving Their Jobs?

    In today’s labor-constrained environment, senior living organizations need more than hindsight. They need actionable foresight. This session will showcase a tool that can help. You’ll hear about Retention Radar, a predictive workforce intelligence solution that identifies employees most at risk of leaving their jobs and recommends targeted, practical interventions to support engagement and stability. Presenters will explain how Retention Radar equips Human Resources teams, operations leaders, and community administrators to interpret workforce trends and make data-informed decisions. Users of the tool will share strategies for translating predictive analytics into targeted retention interventions and explain how Retention Radar helped them build healthier teams and enhance the resident experience.

Michael Emery

Executive Vice President, Strategy
Curana Health
Austin, TX, USA
  • 3-B. Remote Monitoring: Transforming Care Across the Continuum

    • Sunday, November 02, 2025

    2:45 – 3:45 p.m.

    3-B. Remote Monitoring: Transforming Care Across the Continuum

    Remote patient monitoring (RPM) technologies can transform care delivery across the continuum. This session will showcase two types of RPM devices: contactless devices that track key clinical indicators like heart rate and respiratory changes, and connected devices like blood sugar monitors, blood pressure monitors, pulse oximeters, and digital scales that collect vitals remotely. Presenters will explain how these technologies help prevent health complications and unnecessary emergency room visits by sending data to remote clinicians who can follow up with care teams as needed. Discover how RPM technology can help your organization reduce staff burden and improve resident/patient (and family) satisfaction. You’ll gain practical insights for selecting and deploying RPM solutions in your community.

Amy Estridge

Director of Account Services
3rd3rd
Vashon, WA, United States
  • 42-D. Underdog Strategies for Single-Site Life Plan Communities

    • Monday, October 26, 2026

    8:30 – 9:30 a.m.

    42-D. Underdog Strategies for Single-Site Life Plan Communities

    To affiliate u2026 or not to affiliate? That is the question many single-site life plan communities are asking. This session will appeal to mavericks who prefer to remain independent yet recognize they must improve at every level to thrive in a consolidating market. Leaders from successful single-site communities will share how they resisted affiliation by strengthening operations, culture, and finances. They’ll also recommend strategies to keep communities stable and future-ready. Whether you’re committed to independence or considering affiliation, this session will offer fresh perspectives on how a strong single-site brand can enhance market perception, attract mission-aligned staff, and build trust among residents, prospects, and referral sources.

  • 60-A. Elevating Your Success with a Compelling Foundation Brand

    • Sunday, October 25, 2026

    1:00 – 2:00 p.m.

    60-A. Elevating Your Success with a Compelling Foundation Brand

    Life plan communities often focus on their organization’s brand, leaving their foundation’s brand undeveloped and unclear. This session will offer an alternative that could dramatically elevate your philanthropic success. Presenters will explain how a compelling, well-articulated foundation brand can build donor trust, signal your organization’s competence, and clarify its impact. They will examine how foundation branding influences donor behavior and outline practical steps to align your foundation’s identity with your organization’s purpose. You’ll take home strategies to secure larger corporate sponsorships, deepen donor engagement, and encourage more consistent giving by building a foundation brand that reflects your community’s heart and mission.

Jodi Eyigor

VP of Health Policy
LeadingAge
Washington, DC, US
  • 92-A. Updates on Federal Funding and Policy

    • Sunday, October 25, 2026

    1:00 – 2:00 p.m.

    92-A. Updates on Federal Funding and Policy

    Are you seeking up-to-date information on how federal funding and policy decisions are likely to affect your service lines? Or are you simply curious about the broader policy landscape shaping the aging services field? Either way, you’ll leave satisfied after attending this speed round of Washington updates. The LeadingAge Policy Team will be on hand to fill you in on the latest developments affecting Medicare and Medicaid, workforce policy, affordable housing, and the federal legal landscape. You’ll also receive advocacy tips to ensure your voice is heard in Washington, DC.

  • 100-F. What Just Happened? Making Sense of Nursing Home Policy Shifts

    • Monday, October 26, 2026

    4:30 – 5:30 p.m.

    100-F. What Just Happened? Making Sense of Nursing Home Policy Shifts

    Recent actions by the U.S. Department of Health and Human Services, the Centers for Medicare & Medicaid Services, and Congress have reshaped expectations for nursing home staffing, oversight, enforcement, and quality standards. This session will review key developments in federal nursing home policy and explore what providers can expect next. Join us to connect government decision-making to your daily operations and identify ways to advocate for policies that promote high-quality, person-centered care.