Rachel Goldberg
- 7-E. How Data Exchange Benefits Your Care and Your Business
Monday, November 03, 2025
3:00 – 4:00 p.m.
7-E. How Data Exchange Benefits Your Care and Your Business
How Data Exchange Benefits Your Care and Your Business
Interoperable data exchange among health and service providers is becoming increasingly common nationwide. How can your organization maximize the business- and care-related benefits of data exchange? This session can help. Presenters will demonstrate how data exchange can support your organization’s work, whether you’re sending care plans and treatment goals to a resident’s healthcare providers, sharing diagnoses and medication management information during care transitions, or receiving alerts about a hospital discharge. They will also explore the unique considerations you should prioritize as you develop your data exchange ecosystem. You’ll learn how to influence national and state data security policies and address common challenges that might arise as you integrate new systems and practices into daily workflows.
Georgia Goodman
- 95-C. Program Integrity: Get Ready for Ongoing Scrutiny
Sunday, October 25, 2026
4:30 – 5:30 p.m.
95-C. Program Integrity: Get Ready for Ongoing Scrutiny
Program Integrity: Get Ready for Ongoing Scrutiny
Federal oversight of programs funded by Medicaid, the Older Americans Act, and other programs has intensified in recent years as regulators and policymakers sharpen their focus on program integrity in home and community-based settings. This session will provide an overview of evolving federal compliance expectations and how they shape state expectations. Presenters will offer insights into emerging compliance themes across agencies, the operational implications of policy and enforcement trends, and proactive measures to strengthen your compliance infrastructure. You’ll leave with strategies to enhance internal controls, align training and governance practices, and build a culture of accountability that can withstand evolving federal and state oversight.
Aaron Gornstein
- 117-G. The Impact of Federal Reforms on Affordable Senior Housing
Tuesday, November 04, 2025
8:30 – 9:30 a.m.
117-G. The Impact of Federal Reforms on Affordable Senior Housing
The Impact of Federal Reforms on Affordable Senior Housing
*Closed to Press* How will systemic changes across federal programs impact the future of mission-aligned affordable housing for older adults? Attend this session to stay informed about the rapidly evolving landscape of affordable senior housing. Presenters will provide a comprehensive overview of funding freezes, regulatory changes, and modifications to the federal housing workforce. You’ll gain the knowledge and insights necessary to address current uncertainties and navigate the challenges and opportunities that lie ahead.
Andrew Gorton
- 80-G. It’s Time to Reset Your Approach to Culinary Success
Tuesday, November 04, 2025
8:30 – 9:30 a.m.
80-G. It’s Time to Reset Your Approach to Culinary Success
It’s Time to Reset Your Approach to Culinary Success
Your life plan communities can no longer dictate dining products, services, and rules, or be satisfied with occasional menu refreshes. Instead, it’s time to reset your entire approach to dining so you can finally recover from the staffing shortages, supply chain challenges, and skyrocketing costs that defined the pandemic years. Presenters will show you how to collaborate with stakeholders to rediscover the drivers behind operational success and achieve excellence in your culinary experience. You’ll learn how to create a strong and talented “core” team to help you operate a high-quality dining operation that reflects your community’s unique culture.
Liza Grasz
- 76-D. Managing Care Transitions Across the Continuum
Monday, November 03, 2025
8:30 – 9:30 a.m.
76-D. Managing Care Transitions Across the Continuum
Managing Care Transitions Across the Continuum
Immanuel, a multi-site senior living provider based in Omaha, NE, operates independent living, assisted living, and memory support communities, in addition to three Programs of All-Inclusive Care for the Elderly (PACE). This session will focus on how the organization developed a unique approach to managing care transitions in its PACE program and then applied that model to all its locations and campuses. Presenters will describe the service gaps that prompted Immanuel to establish the roles of a Care Transition Nurse Manager in its PACE programs and Care Navigator in its communities. You’ll learn how the care transitions initiative was developed and its impact on costs, staff satisfaction, and quality of life for residents and participants.
Michael Gray
- 12-I. Healthcare Cybersecurity: Strategies to Protect Your Organization
Tuesday, November 04, 2025
4:30 – 5:30 p.m.
12-I. Healthcare Cybersecurity: Strategies to Protect Your Organization
Healthcare Cybersecurity: Strategies to Protect Your Organization
Information technology (IT) experts in aging services have long recognized their responsibility to protect their organizations and the individuals they serve from the criminal or unauthorized use of electronic health data. Yet, many IT departments find it challenging to fulfill this obligation due to limited tools and resources. This session will introduce actionable cybersecurity and compliance strategies designed to safeguard the integrity of electronic medical records and protected health information. Presenters will share practical examples and scenarios to help you strengthen data protection, ensure privacy, and manage risk within your existing systems. You’ll also discover additional measures to help you maintain robust data security and comply with external cybersecurity requirements.
Shannon Grieb
- 124-A. Up Your Game: Join the Dining Revolution
Sunday, November 02, 2025
1:00 – 2:00 p.m.
124-A. Up Your Game: Join the Dining Revolution
Up Your Game: Join the Dining Revolution
Senior living providers recognize the need for dining programs that offer enjoyable, social experiences in sophisticated environments. Yet, an attractive dining room or a casual cafu00e9 are no longer enough to distinguish your dining program from the competition. Instead, it’s time to consider introducing restaurant styles typically found in urban downtown areas and designing eating spaces where innovative elements and distinctive themes are reflected in menus, artwork, and dining accessories. If this feels a bit overwhelming, you’ll want to attend this session. Presenters will help you understand the latest trends in senior living dining, explore renovation projects currently underway in life plan communities, and review the outcomes of multiple resident and prospective resident focus groups.
Jennifer Griveas
- 12-I. Healthcare Cybersecurity: Strategies to Protect Your Organization
Tuesday, November 04, 2025
4:30 – 5:30 p.m.
12-I. Healthcare Cybersecurity: Strategies to Protect Your Organization
Healthcare Cybersecurity: Strategies to Protect Your Organization
Information technology (IT) experts in aging services have long recognized their responsibility to protect their organizations and the individuals they serve from the criminal or unauthorized use of electronic health data. Yet, many IT departments find it challenging to fulfill this obligation due to limited tools and resources. This session will introduce actionable cybersecurity and compliance strategies designed to safeguard the integrity of electronic medical records and protected health information. Presenters will share practical examples and scenarios to help you strengthen data protection, ensure privacy, and manage risk within your existing systems. You’ll also discover additional measures to help you maintain robust data security and comply with external cybersecurity requirements.
Mike Gross
- 30-G. Leading and Communicating with Clarity in Uncertain Times
Tuesday, October 27, 2026
8:30 – 9:30 a.m.
30-G. Leading and Communicating with Clarity in Uncertain Times
Leading and Communicating with Clarity in Uncertain Times
The ability to lead with clarity and communicate with intention has never been more essential or more challenging for senior living organizations navigating expansion, contraction, repositioning, or affiliation. This session will help. A senior living executive and a strategic communications counselor will share strategies for guiding teams and communities through uncertainty and staying mission-steady amid sector-wide fluctuations. They’ll show you how to communicate consistently, choose communication methods wisely, align the leadership team to prevent inconsistent messaging, and balance transparency with openness to build trust without triggering fear and confusion. You’ll gain strategies to strengthen your leadership presence and build goodwill among teams, residents, families, and other key partners.
Christian Grunder
- 149-I. Talent Acquisition: A Game-Changer for Senior Living Success
Tuesday, November 04, 2025
4:30 – 5:30 p.m.
149-I. Talent Acquisition: A Game-Changer for Senior Living Success
Talent Acquisition: A Game-Changer for Senior Living Success
Many older adults move to a senior living community, live there for years, and recommend it to friends because they have forged strong bonds with the organization’s team members. Are you struggling to find exceptional team members to fill these essential roles? This session will encourage you to hire a dedicated Talent Acquisition Specialist who can help you establish an efficient and reliable hiring process. Presenters will describe how this new position can alleviate the burden on your already-busy Human Resources Director while improving retention rates, reducing time-to-hire, and fostering team member growth and satisfaction. Discover how to establish and implement this new role and explore data to help you calculate your potential return on investment.
Mollie Gurian
- 92-A. Updates on Federal Funding and Policy
- 95-C. Program Integrity: Get Ready for Ongoing Scrutiny
- 101-F. Surviving Uncertainty to Fulfill the Home Health Promise
- 103-H. Long-Term Care Financing Reform: Has the Moment Arrived?
- 104-I. Hospice Under Scrutiny: The Impact of Federal Oversight
- 106-J. Identifying Risk and Strengthening Compliance
Sunday, October 25, 2026
1:00 – 2:00 p.m.
92-A. Updates on Federal Funding and Policy
Updates on Federal Funding and Policy
Are you seeking up-to-date information on how federal funding and policy decisions are likely to affect your service lines? Or are you simply curious about the broader policy landscape shaping the aging services field? Either way, you’ll leave satisfied after attending this speed round of Washington updates. The LeadingAge Policy Team will be on hand to fill you in on the latest developments affecting Medicare and Medicaid, workforce policy, affordable housing, and the federal legal landscape. You’ll also receive advocacy tips to ensure your voice is heard in Washington, DC.
Sunday, October 25, 2026
4:30 – 5:30 p.m.
95-C. Program Integrity: Get Ready for Ongoing Scrutiny
Program Integrity: Get Ready for Ongoing Scrutiny
Federal oversight of programs funded by Medicaid, the Older Americans Act, and other programs has intensified in recent years as regulators and policymakers sharpen their focus on program integrity in home and community-based settings. This session will provide an overview of evolving federal compliance expectations and how they shape state expectations. Presenters will offer insights into emerging compliance themes across agencies, the operational implications of policy and enforcement trends, and proactive measures to strengthen your compliance infrastructure. You’ll leave with strategies to enhance internal controls, align training and governance practices, and build a culture of accountability that can withstand evolving federal and state oversight.
Monday, October 26, 2026
4:30 – 5:30 p.m.
101-F. Surviving Uncertainty to Fulfill the Home Health Promise
Surviving Uncertainty to Fulfill the Home Health Promise
Home health agencies have faced significant financial, regulatory, and program integrity challenges for years. At the same time, demand for home-based services among Medicare beneficiaries has grown exponentially, straining the already limited capacity of home health providers. This session will explore how we reached this point. Presenters will examine threats to the sector’s sustainability, including the declining number of home health providers, the six-month nationwide moratorium on new Medicare enrollments for home health agencies, and ongoing negative payment adjustments. You’ll gain a clearer understanding of these threats and learn about new policy opportunities that could spur a reimagination of the home health benefit.
Tuesday, October 27, 2026
3:00 – 4:00 p.m.
103-H. Long-Term Care Financing Reform: Has the Moment Arrived?
Long-Term Care Financing Reform: Has the Moment Arrived?
Medicaid cuts, the aging of the baby boomer generation, and the escalating caregiving crisis are compelling states and the federal government to confront a long-ignored issue: how Americans will pay for long-term care. It remains uncertain whether a lasting solution will come from the states, Congress, or both. But presenters in this session will argue that the opportunity for meaningful discussions about long-term care financing is finally here. Join them to explore why more people are discussing financing reform, what proposals are under consideration, and the distinct coverage, cost, and access trade-offs each entails. You’ll learn how to lend your voice to long-term care financing conversations at the state and federal levels.
Tuesday, October 27, 2026
4:30 – 5:30 p.m.
104-I. Hospice Under Scrutiny: The Impact of Federal Oversight
Hospice Under Scrutiny: The Impact of Federal Oversight
Hospice programs nationwide have been singled out this year as examples of fraud in the Medicare program. This session will review federal efforts to strengthen regulatory safeguards in the hospice field and share LeadingAge’s position on the need to address fraud while reducing the burden on legitimate providers who deliver essential services. Presenters will examine how fraud concerns have impacted the ability of high-quality hospice providers to expand and serve the most vulnerable older adults. They’ll detail the challenges facing nonprofit hospice agencies, highlight bright spots in the fight against fraud, and describe promising efforts to preserve a meaningful hospice benefit.
Wednesday, October 28, 2026
8:30 – 9:30 a.m.
106-J. Identifying Risk and Strengthening Compliance
Identifying Risk and Strengthening Compliance
Identifying your organization’s fraud and abuse risks and building effective programs to mitigate them can be challenging. Fortunately, the Office of Inspector General (OIG) of the U.S. Department of Health and Human Services can help. This session will review a set of voluntary, nonbinding resources the OIG compiled to help providers strengthen their compliance programs, understand their fraud and abuse risks, and prepare for new compliance expectations. Presenters will review OIG’s general compliance guidance, examine its sector-specific guidance for skilled nursing and managed care, and discuss hospice guidance currently being updated. You’ll gain practical insights to help your organization enhance the quality of care, strengthen internal controls, and foster a culture of organizational integrity.
Hayley Gurtler
- 68-K. Balancing Technology and Relationships in Sales and Marketing
Wednesday, November 05, 2025
10:00 – 11:00 a.m.
68-K. Balancing Technology and Relationships in Sales and Marketing
Balancing Technology and Relationships in Sales and Marketing
Artificial intelligence (AI) offers many benefits to senior living communities seeking to optimize their sales and marketing efforts. However, senior living marketers who want to harness the benefits of AI must work diligently to ensure that human connection remains central to all sales and marketing outreach. This session will explore how AI can streamline sales and marketing strategies by automating routine tasks, analyzing data to identify consumer trends, and facilitating communication through chatbots and personalized email campaigns. You’ll learn how to blend the power of AI with the warmth of human connection to create a truly exceptional experience for prospective residents.