Lisa Warnock

Founder and Principal
Glow Interior Designs
Portland, OR, USA
  • 133-G. Integrating Intergenerational Principles into Your Projects

    • Tuesday, November 04, 2025

    8:30 – 9:30 a.m.

    133-G. Integrating Intergenerational Principles into Your Projects

    Intergenerational connections can enhance both the design and operation of senior living environments. This session will offer practical strategies to help you create meaningful and sustainable multigenerational environments that give owners, developers, and designers a competitive edge in today’s evolving market. Presenters will share a roadmap developed by the Joint Intergenerational Task Force convened by SAGE, AIA Design for Aging, and the Center for Health Design. They will unveil the task force’s new findings, case studies, and actionable strategies. You’ll gain valuable insights into the challenges you may encounter as you integrate intergenerational principles into your projects and operations. You’ll also gain strategies that can lead to successful outcomes.

Anne Weaver

Resident
North Hill
Needham, MA, US
  • 19-D. Enhancing Inclusion through English Language Training

    • Monday, November 03, 2025

    8:30 – 9:30 a.m.

    19-D. Enhancing Inclusion through English Language Training

    After conducting a campus-wide inclusion survey in July 2024, North Hill in Needham, MA, enlisted the help of life plan community residents to develop an English as a Second Language (ESL) program for team members with limited English proficiency. This session will focus on the inclusion survey and the ESL program it inspired. Presenters will describe how trained resident volunteers provide language instruction to team members during work hours, helping North Hill invest in employee skills, reduce turnover, enhance engagement, and foster a culture of inclusion and respect. Residents and ESL trainees will share their experiences working together in an individualized ESL program tailored to each student’s unique communication level, job, and learning needs.

Danielle Webb

Vice President Marketing and Community Relations
Community First Solutions
Hamilton, OH, USA
  • 58-B. Communicating Through Change: Marketing Your Acquisition

    • Sunday, November 02, 2025

    2:45 – 3:45 p.m.

    58-B. Communicating Through Change: Marketing Your Acquisition

    Marketing and communication can’t pause when your organization begins preparing for an acquisition. Quite the opposite! This session will demonstrate how your organization’s marketing team can effectively navigate a change in ownership by ensuring that communication and marketing messages remain ongoing, clear, carefully worded, and reassuring to all stakeholders. Presenters will teach you how to maintain customer trust, brand strength, and market momentum by positioning your organization’s acquisition as a strategic growth opportunity. You’ll learn essential lessons to help you develop a strategic marketing plan that effectively engages stakeholders as you promote your company’s acquisition.

Zoe Weinrobe

Chief of Real Estate Development
2Life Communities
Brighton, MA, US
  • 123-L. Seeking Tax Credit Funding? Study Your State’s Allocation Plan

    • Wednesday, November 05, 2025

    11:30 a.m. – 12:30 p.m.

    123-L. Seeking Tax Credit Funding? Study Your State’s Allocation Plan

    The Low-Income Housing Tax Credit (LIHTC) program is the most significant federal source of financing for affordable housing. Join this interactive session led by the National Housing Trust and 2Life Communities to learn about the tax credit program and gain insights into how your state’s Qualified Allocation Plan (QAP) outlines the criteria and priorities used to guide the selection of affordable senior housing projects for LIHTC funding. Presenters will draw on the National Housing Trust’s forthcoming examination of 53 allocation plans to explore how states are adapting their QAPs to meet the need for affordable senior housing. You’ll learn to leverage your state’s QAP to build, preserve, and protect affordable, climate-ready senior housing.

Kayla Welch

Lead Talent Acquisition Specialist
Givens Communities
Asheville, NC, US
  • 149-I. Talent Acquisition: A Game-Changer for Senior Living Success

    • Tuesday, November 04, 2025

    4:30 – 5:30 p.m.

    149-I. Talent Acquisition: A Game-Changer for Senior Living Success

    Many older adults move to a senior living community, live there for years, and recommend it to friends because they have forged strong bonds with the organization’s team members. Are you struggling to find exceptional team members to fill these essential roles? This session will encourage you to hire a dedicated Talent Acquisition Specialist who can help you establish an efficient and reliable hiring process. Presenters will describe how this new position can alleviate the burden on your already-busy Human Resources Director while improving retention rates, reducing time-to-hire, and fostering team member growth and satisfaction. Discover how to establish and implement this new role and explore data to help you calculate your potential return on investment.

Melissa Wendland

Director of Strategic Initiatives
Common Ground Health
Rochester, NY, US
  • 7-E. How Data Exchange Benefits Your Care and Your Business

    • Monday, November 03, 2025

    3:00 – 4:00 p.m.

    7-E. How Data Exchange Benefits Your Care and Your Business

    Interoperable data exchange among health and service providers is becoming increasingly common nationwide. How can your organization maximize the business- and care-related benefits of data exchange? This session can help. Presenters will demonstrate how data exchange can support your organization’s work, whether you’re sending care plans and treatment goals to a resident’s healthcare providers, sharing diagnoses and medication management information during care transitions, or receiving alerts about a hospital discharge. They will also explore the unique considerations you should prioritize as you develop your data exchange ecosystem. You’ll learn how to influence national and state data security policies and address common challenges that might arise as you integrate new systems and practices into daily workflows.

Marsha Wesley Coleman

Principal
MWC Consulting, LLC.
Plymouth Meeting, PA
  • 138-E. Unlock the Leadership Potential of Your Frontline Workforce

    • Monday, October 26, 2026

    3:00 – 4:00 p.m.

    138-E. Unlock the Leadership Potential of Your Frontline Workforce

    Frontline caregivers are the heart of every aging services organization, yet most have limited opportunities to develop their leadership skills. During this session, a panel of human resources and leadership development professionals from LeadingAge member organizations will highlight promising programs that harness the leadership potential of the frontline workforce, enhance organizational culture, increase retention, and help caregivers contribute more effectively to their organizations. Presenters will share learning modules that have resonated with frontline learners and offer tips for adapting them to diverse learning needs and day-to-day operational challenges. You’ll gain practical strategies for launching or strengthening a frontline leadership program that benefits all levels of your organization.

Bruce Whitaker, Jr.

Owner
The Millennium Group
New Britain, CT, USA
  • 44-C. Expanding an Affordable Housing Community to Reach the Middle Market

    • Sunday, November 02, 2025

    4:30 – 5:30 p.m.

    44-C. Expanding an Affordable Housing Community to Reach the Middle Market

    West Hartford Fellowship Housing is implementing a comprehensive campus expansion which will broaden its mission to meet the needs of middle-market consumers. Presenters will outline steps the Connecticut-based housing provider has taken to protect the rights of current residents and preserve existing lower rent structures while also serving a slightly different income demographic. They’ll share architectural design strategies that helped reduce the cost of new construction and a multi-source financing plan that incorporates Low-Income Housing Tax Credits and existing federal subsidies. Whether you’re a seasoned affordable housing provider or new to the field, this session will equip you to reach new middle- and lower-middle markets.

David Williams

Chief Executive
St. Monica Trust
Bristol, UK
  • 43-B. International Perspectives: Building Community-Integrated Care Settings

    • Sunday, November 02, 2025

    2:45 – 3:45 p.m.

    43-B. International Perspectives: Building Community-Integrated Care Settings

    Two solutions to improve services for older adults have emerged independently on opposite sides of the globe, and both will be showcased during this session. Presenters from St. Monica Trust in Bristol, United Kingdom, and Southern Cross Care in Queensland, Australia, will explain how they enhanced quality of life in aged care by listening to their communities, collaborating with trusted partners, and creating outward-facing, integrated care settings. Learn how St Monica Trust shaped The Chocolate Quarter design during 250 focus groups with residents and community stakeholders. Explore how Southern Cross Care Queensland’s Chinchilla Community Wellness Hub promotes provider interaction while reducing resident isolation. You’ll discover how to build integrated communities with older adults at their center.

Lisa Williams

Board Member
Pinnacle Living
Glen Allen, VA, US
  • 34-H. Enhancing Your Board’s Financial Expertise

    • Tuesday, November 04, 2025

    3:00 – 4:00 p.m.

    34-H. Enhancing Your Board’s Financial Expertise

    Good governance entails more than simply assembling a diverse group of board members with the skills and background necessary to advance your organization’s mission. It also requires organizational leaders to help board members fully grasp their fiduciary responsibilities. During this session, you’ll discover strategies for enhancing the financial acumen of board members, enabling them to develop a thorough understanding of your organization’s financial and operational health. This understanding will allow all board members to engage in strategic planning, participate in nuanced discussions about the ramifications of financial decisions, and make informed decisions. If your board is seeking ways to promote open, informed discussions that foster effective governance and accountability, this session is for you.

Thomas Willis

Partner & Co-Founder
Phoenix Performance Partners
Brighton, MI, USA
  • 20-H. Flip the Script on Accountability

    • Tuesday, October 27, 2026

    3:00 – 4:00 p.m.

    20-H. Flip the Script on Accountability

    Most organizational leaders unknowingly sabotage their teams by treating accountability as punishment. This fear-based approach to managing teams carries hidden costs, including stifled innovation, talent exodus, and decision-making paralysis. This session will introduce you to a growth-oriented alternative called “Supportive Accountability,” which encourages team members to make voluntary commitments to an organization based on intrinsic satisfaction, curiosity, or enjoyment rather than fear of punishment. Presenters will examine why traditional accountability approaches fail and explore the science behind what truly drives responsibility. You’ll return home with a 10-step guide to implementing a supportive accountability system that builds trust, accelerates growth, and creates thriving teams.

Charlie Wilson

CEO
St. Dominic Village A Senior Care Community
Houston, TX, US
  • 132-F. Meet the Adult Family Home: Prefabricated Congregate Housing

    • Monday, November 03, 2025

    4:30 – 5:30 p.m.

    132-F. Meet the Adult Family Home: Prefabricated Congregate Housing

    As the shortage of affordable and accessible housing persists, addressing the needs of an aging population becomes increasingly urgent. This session will present an innovative solution: the Adult Family Home, a prefabricated congregate housing prototype that features five to ten bedrooms and is designed to help unrelated adults age in place, foster relationships, and receive assistance with daily activities. Presenters will discuss the model’s biophilic design principles, which enhance connections to nature, outline its financial benefits, including reduced initial startup costs, and describe its potential as a financeable option for small business operators. You’ll discover how this model cultivates vibrant, supportive communities while addressing pressing housing needs.