Eric Luster

Chairman
Waymark Gardens
Glendale, AZ, US
  • 8-H. Can Technology Improve Health Outcomes in Senior Housing?

    • Tuesday, October 27, 2026

    3:00 – 4:00 p.m.

    8-H. Can Technology Improve Health Outcomes in Senior Housing?

    The future of senior housing depends on its ability to support residents’ health through rigorous data collection and analysis, accurate measurement of health outcomes, and responsible use of artificial intelligence (AI). This session will showcase how an affordable senior housing community used data from three interventions telehealth, AI-enhanced fall detection, and remote patient monitoring to help residents manage chronic diseases, avoid emergency transfers, and improve access to services. Presenters will show you how to capture data and build dashboards so clinical and operational teams can track residents’ health and take timely action. You’ll learn to evaluate AI tools for safety and bias and to establish practices that ensure consent, privacy, and transparency.

Jan Luursema

Consultant
MaPaLaNa
Elst, GELDERLAND, The Netherlands

Jim Lydiard

Founder and CEO
Centered Care
Atlanta, GA, United States
  • 52-I. Jump-Start Holistic Wellness with Part B Medicare

    • Tuesday, October 27, 2026

    4:30 – 5:30 p.m.

    52-I. Jump-Start Holistic Wellness with Part B Medicare

    In 2024, Medicare added new fee-for-service codes to address health-related social needs and to cover services that help beneficiaries navigate the healthcare system. The new Part B codes may create payment opportunities for services you already offer at no charge. This session will outline the components and benefits of holistic wellness programs and explain how they improve health outcomes for residents and clients. Presenters will describe Part B programs that cover holistic wellness services and identify innovative technologies and practices that support service delivery. You’ll take home summaries of all relevant Part B programs, a pro forma revenue calculator for Part B income, and samples of assessments and care plans.

Jing Ma

Chairman of the Board
Shenzhen Houde Shijia Technology Co., Ltd.
Shenzhen City, SHENZHEN, China
  • 75-D. International Perspectives: Field-Driven Standards Lead to Person-Centered Innovation

    • Monday, November 03, 2025

    8:30 – 9:30 a.m.

    75-D. International Perspectives: Field-Driven Standards Lead to Person-Centered Innovation

    Providers of aging services in China have used CARF International’s field-driven, person-centered accreditation standards to improve the care experience of their residents and the business outcomes of their organizations. This session will showcase China’s innovative business and care delivery in independent living, assisted living, rehabilitation programs, and other care models unique to China. Presenters will introduce you to China’s aging services system, explain how it compares to aging services worldwide, and suggest ways it could be replicated in other countries. Panelists will also share how Chinese providers are expanding person-centered practices across entire systems of care.

Brian Maas

Vice President Mission and Spiritual Care
Immanuel
Omaha, NE, USA
  • 96-G. Body & Soul: Connecting Spirituality, Health, and Wellness

    • Tuesday, November 04, 2025

    8:30 – 9:30 a.m.

    96-G. Body & Soul: Connecting Spirituality, Health, and Wellness

    Spiritual care helps older adults find purpose, increase resilience, build coping mechanisms, and address concerns about suffering and mortality. This session will explore innovative approaches to meeting residents’ increasingly diverse cultural and religious needs. Presenters will discuss activities that nurture spirituality, such as nature outings, organized social interactions, and dedicated spaces for prayer or meditation. They’ll also demonstrate how training staff to provide high-quality spiritual care can positively impact employee morale, job satisfaction, and personal growth. You’ll gain a deeper understanding of the link between spirituality and health, the benefits of integrating residents’ spiritual preferences into their care plans, and the value of making high-quality spiritual care a strategic and mission priority for your organization.

Donald Macaskill

Chief Executive
ScottishCare
Glasgow Prestwick Airport, United Kingdom

Jane Mack

Owner
Jane Mack Consulting
Centre Hall, PA, US
  • 29-F. Strengthen Your Board Through Planned Enrichment

    • Monday, October 26, 2026

    4:30 – 5:30 p.m.

    29-F. Strengthen Your Board Through Planned Enrichment

    Knowledgeable, experienced, and engaged board members are essential to the success of senior living organizations. Yet few board members arrive at their first board meeting with all the knowledge needed to fulfill their roles. This session will explore how one organization expanded board members’ capacity by dedicating the first 60-90 minutes of its bimonthly board meetings to a wide range of enrichment activities. Presenters will outline how they implemented the revised board agenda and how it improved the board’s effectiveness. You’ll learn strategies for assessing board members’ current knowledge and addressing gaps. Discover how enrichment sessions can strengthen your board and help its members become confident change agents and change makers.

Thomas Mackey

Analyst
Total Compensation Solutions
Armonk, NY, United States
  • 133-A. Smarter Compensation Design for Senior Living

    • Sunday, October 25, 2026

    1:00 – 2:00 p.m.

    133-A. Smarter Compensation Design for Senior Living

    A senior living organization’s leadership compensation model must reflect its unique financial capacity, organizational maturity, leadership philosophy, and culture. This session will help you choose a model that meets these requirements. Presenters will describe three compensation models that provider organizations have used effectively: a mission-driven model for service-oriented team members; a performance-driven model that uses goal-setting and market data to determine compensation levels; and a retention-focused model that supports leadership stability during expansions or retirements. You’ll receive the guidance you need to build or enhance your current compensation practices, using the model that works best for your organization.

Sarah Malchow

Chief Administrative Officer
Cedar Community
West Bend, WI, US
  • 26-C. Leveraging Your Leadership Team to Move the Needle on Benevolence

    • Sunday, October 25, 2026

    4:30 – 5:30 p.m.

    26-C. Leveraging Your Leadership Team to Move the Needle on Benevolence

    Everyone is a fundraiser. That’s the message of this session, which will help you support key strategic priorities in your senior living community by connecting donors, both emotionally and programmatically, to specific activities or divisions on your campus. Presenters will show you how to leverage the strategic vision of your board, executive team, divisional leaders, and key frontline staff to move the needle on benevolence. You’ll learn to build relationships with diverse team leaders across all care levels and lifestyle divisions, then work together to prioritize fundraising opportunities that align with donor interests and your strategic plan.

Stace Mandl

Vice President, Health Policy
  • 116-G. How Will Federal Policy Changes Impact Your Nursing Home?

    • Tuesday, November 04, 2025

    8:30 – 9:30 a.m.

    116-G. How Will Federal Policy Changes Impact Your Nursing Home?

    Every new federal administration reshapes the country’s policy landscape in ways that can significantly impact the daily operations of nursing homes nationwide. During this session, the LeadingAge advocacy team will discuss recent policy developments from the Centers for Medicare & Medicaid Services, the Centers for Disease Control and Prevention, and the current administration. Presenters will help you understand how these developments are likely to affect your organization. They’ll also identify resources and advocacy opportunities that can keep you informed about future changes.

  • 121-J. Federal Policy Across the Continuum

    • Wednesday, November 05, 2025

    8:30 – 9:30 a.m.

    121-J. Federal Policy Across the Continuum

    Are you managing multiple service lines across the continuum, or just curious about the broader policy landscape affecting aging services? This session is designed for you. The LeadingAge advocacy team will be on hand to review this year’s federal policy successes and challenges. You’ll gain a clear understanding of key federal legislative and regulatory changes impacting nursing homes, hospice, affordable housing, home health, adult day services, and Medicaid home and community-based services. You’ll also hear the latest updates on legal matters, workforce development, and Medicare Advantage. Don’t miss this opportunity to catch up on 2025’s policy news and prepare for the advocacy initiatives that are expected to emerge in 2026.

Tom Mann

Senior Vice President of Sales and Marketing
Moorings Park Communities
Naples, FL, US
  • 65-H. How Artificial Intelligence Can Help Consumers Find You Online

    • Tuesday, November 04, 2025

    3:00 – 4:00 p.m.

    65-H. How Artificial Intelligence Can Help Consumers Find You Online

    At least 30% of moves to life plan communities occur after prospective residents search for retirement options using online search tools. This session will show you how to capitalize on this new trend by paying closer attention to search engine optimization (SEO), a method for presenting website content so search engines like Google can help consumers find you online. Presenters will show you how to harness the power of artificial intelligence (AI) to improve SEO and boost your online visibility. You’ll also get tips for using AI-driven tools to automate online tasks, enhance the quality of your web content, establish authority in niche topic areas, and achieve significant growth in visibility and user engagement.

Adrienne Mansfield

Co-Founder
ADage Marketing Group
Williamsport, PA, United States
  • 62-B. Crafting Messages that Advance Age and Ability Inclusion

    • Sunday, October 25, 2026

    2:45 – 3:45 p.m.

    62-B. Crafting Messages that Advance Age and Ability Inclusion

    Senior living marketing and communications professionals often rely on unrealistic stock photos and messaging that idealize “super agers” while ignoring the diverse realities of aging. These choices, whether intentional or not, reinforce narrow, often damaging stereotypes about how older adults should look, live, and behave. This session will examine the drivers of ageist and ableist messaging and the risks these biases pose to older adults and the aging services field. Presenters will share strategies and practical tools to help you audit your current communications materials, identify and correct harmful biases, and build campaigns rooted in authenticity, respect, and representation. You’ll learn to craft messages that resonate more deeply with your target markets.