Sunday, November 02, 2025, 1:00 – 2:00 p.m.
88-A. International Perspectives: Creating Individual Care Plans for Community-Dwelling Adults
In 2015, the United Nations (UN) adopted 17 Sustainable Development Goals to end poverty, tackle inequalities, and protect the environment. This session will highlight how a community-based organization in western India is striving to achieve one UN goal, which calls for “good health and well-being.” Presenters will showcase the Vriddha Mitra program, which helps older adults live safely and independently at home, regardless of age, income, or ability level. You’ll learn about a tool that “community officers” in the program use to assess participants’ needs and develop tailored individual care plans to guide caregiving strategies. Discover how community officers provide this assistance while offering warmth, empathy, and genuine friendship that enrich the lives of older people.
- ● Benazir Patil CEO, Society of Community Health Oriented Operations Links
Sunday, November 02, 2025, 1:00 – 2:00 p.m.
125-A. International Perspectives: Lessons from Household Care Models
In 2023, Australia’s HammondCare, the United Kingdom’s Belong Group, and The Green House Project in the United States established the Household Model International Consortium to promote the benefits of small-scale congregate settings for older adults. During this session, representatives from the consortium’s three founding members will share the history of the household model and discuss its physical design and operational philosophy. Presenters will highlight key features of the household model, including privacy, connections to nature and the outdoors, consistent staff assignments, fresh food, and a care model that places residents at the center of every decision. You’ll learn strategies for incorporating household model design and operational principles into your operations, even if large-scale renovations or new construction aren’t feasible for your organization.
- ● Susan Ryan President & CEO, Center for Innovation (The Green House Project)
- ● Martin Rix CEO, Belong Limited
- ● Michael Cooney General Manager, HammondCare
Sunday, November 02, 2025, 2:45 – 3:45 p.m.
43-B. International Perspectives: Building Community-Integrated Care Settings
Two solutions to improve services for older adults have emerged independently on opposite sides of the globe, and both will be showcased during this session. Presenters from St. Monica Trust in Bristol, United Kingdom, and Southern Cross Care in Queensland, Australia, will explain how they enhanced quality of life in aged care by listening to their communities, collaborating with trusted partners, and creating outward-facing, integrated care settings. Learn how St Monica Trust shaped The Chocolate Quarter design during 250 focus groups with residents and community stakeholders. Explore how Southern Cross Care Queensland’s Chinchilla Community Wellness Hub promotes provider interaction while reducing resident isolation. You’ll discover how to build integrated communities with older adults at their center.
- ● David Williams Chief Executive, St. Monica Trust
- ● Jason Eldering Chief Executive Officer, Southern Cross Care (QLD)
Sunday, November 02, 2025, 2:45 – 3:45 p.m.
140-B. International Perspectives: Creating Pipelines for Foreign-Born Workers
The demand for qualified caregivers is rising worldwide, and workforce shortages in aged care are intensifying. Domestic solutions are critical, but the aged care sector must also embrace innovative global partnerships. This session will examine how providers in Minnesota are working with the Kenyan State Department of Diaspora Affairs to create sustainable pipelines for foreign-born workers. Discover how similar initiatives can strengthen the U.S. healthcare workforce, enhance global skillsets, and improve healthcare outcomes. You’ll learn the steps necessary to engage in international recruitment, navigate complex immigration systems, and foster partnerships that prioritize workforce needs and advance global healthcare.
- ● Anna Mowry Director of Workforce Solutions, LeadingAge Minnesota
- ● Traci Larson CEO/President, Guardian Angels of Elk River, Inc.
- ● Kathleen Murray Director of Organizational Learning & Development, Benedictine Health System
- ● Roseline Njogu Honorable Principal Secretary, Kenya State Department of Diaspora Affairs
- ● Mohamud Noor Honorable Representative (District 60B), Minnesota State House of Representatives
Sunday, November 02, 2025, 4:30 – 5:30 p.m.
18-C. International Perspectives: Offering Virtual Healthcare to First Nations People
First Nations Australians often wait up to 12 months to see healthcare clinicians who can only reach rural and remote communities by airplane. As a result, these Indigenous individuals face significant health challenges, which are especially acute for older community members. This session will describe a next-generation virtual healthcare service that provides First Nations Australians with on-demand access to registered nurses and allied health practitioners seven days a week. Presenters will outline the virtual health delivery model, its potential to bridge care gaps, and its ability to facilitate culturally competent care. They’ll also discuss factors to consider when implementing virtual healthcare, including technology requirements, community engagement, training, and infrastructure challenges.
- ● Sue Thomson CEO & Company Secretary, McLean Care Ltd
Sunday, November 02, 2025, 4:30 – 5:30 p.m.
73-C. International Perspectives: Driving Care Quality through Data Sharing
The Seniors Quality Leap Initiative (SQLI) is an international consortium established by North American and South African leading long-term care organizations. SQLI strives to enhance the quality of life and care for older adults by encouraging providers to share performance data and outcomes from their quality improvement initiatives with one another. During this session, SQLI leaders and members will showcase their efforts to improve providers’ benchmarking capacity, including ongoing research into developing an overall resident quality of life composite score and consistent employee engagement measures. Three aging services executives will discuss how SQLI participation has influenced their organization’s quality improvement efforts.
- ● Cyrelle Muskat Chief Heritage Officer (interim), Director of Quality Systems and Wellness, Baycrest
- ● Mary Boutette Chief Operating Officer, Perley Health
- ● Jennifer Hartwick Director of Business Process Development, Schlegel Villages
Monday, November 03, 2025, 8:30 – 9:30 a.m.
75-D. International Perspectives: Field-Driven Standards Lead to Person-Centered Innovation
Providers of aging services in China have used CARF International’s field-driven, person-centered accreditation standards to improve the care experience of their residents and the business outcomes of their organizations. This session will showcase China’s innovative business and care delivery in independent living, assisted living, rehabilitation programs, and other care models unique to China. Presenters will introduce you to China’s aging services system, explain how it compares to aging services worldwide, and suggest ways it could be replicated in other countries. Panelists will also share how Chinese providers are expanding person-centered practices across entire systems of care.
- ● Terrence Carolan Managing Director of Medical Rehabilitation and Aging Services, CARF International
- ● Xu Zhengjian Executive Director, Nanjing J-CARE Consulting Co Ltd.
- ● Shen Yi General Manager, China Resource Land
- ● He Hongtao General Manager, Guangzhou Yue Xiu Holdings Limited
- ● Xue Renzheng President, Guiyang Industrial & Commercial Health & Senior Care
- ● Ren Jiewei Operations Principal, Ping An Insurance Company of China, Ltd.
Monday, November 03, 2025, 8:30 – 9:30 a.m.
112-D. International Perspectives: Challenges, Innovations, and Global Lessons
As one of our youngest and fastest-aging continents, Africa has much to teach the world about providing inclusive, rights-based aged care characterized by resilience, strong community traditions, and limited resources. During this session, advocates and practitioners will explore the evolving landscape of aging and caregiving in Africa, including rural caregiving, community-based care, gender-based violence, legal and financial gaps, and elder-led advocacy networks. You’ll engage in a dynamic conversation about the current state of aged care in Africa, the African Union’s mission to integrate aging into law and policy, and the continent’s vision for the future. Don’t miss this opportunity to discover what your region can learn from Africa’s unique approach to aged care.
- ● Francis Njuakom Executive Director, Community Development Volunteers for Technical Assistance (CDVTA)
- ● Carole Osero-Agengu2019o Global Initiatives Lead & Africa Regional Representative, HelpAge International, Kenya
Monday, November 03, 2025, 3:00 – 4:00 p.m.
94-E. International Perspectives: Embracing Holistic, Community-Centered Care Models
It’s time to rethink traditional care environments and embrace holistic, community-centered models that enhance older adults’ well-being and quality of life. That’s the message you’ll hear during this session, led by a leader from Mercy Health in Melbourne, Australia. The presenter will showcase innovative approaches to care, including small household living, dementia-specific programs, and intergenerational initiatives. You’ll learn about the benefits of creating self-contained environments called “precincts” that integrate aged care services, healthcare settings, housing, and community spaces to help older adults maintain independence, stay connected to a broader social fabric, and receive tailored healthcare support. Your organization will gain strategies for adopting integrated approaches that prioritize individual needs while encouraging engagement with the community.
- ● Daniel Waldron General Manager, Strategy and Business Improvement, Mercy Health
Monday, November 03, 2025, 3:00 – 4:00 p.m.
130-E. International Perspectives: Fostering Lifelong Engagement in Age-Inclusive Urban Areas
A growing percentage of older adults live in urban areas, and this trend is expected to continue. This session will illustrate how to reimagine urban spaces as collaborative, age-inclusive environments that view ageing as a societal asset. Presenters will share their expertise in age-friendly urban design and urban longevity. They’ll introduce you to the City of Longevity framework, developed by the United Kingdom’s National Innovation Centre Ageing to promote healthier, more inclusive urban environments. Representatives from Lasell Village in Newton, MA, will describe their community’s focus on integrating lifelong education, multigenerational design, and community engagement. Don’t miss this opportunity to explore program designs, urban planning strategies, and data-driven approaches to creating healthier, more inclusive cities for all ages.
- ● Lynne Corner Director, National Innovation Centre for Ageing
- ● Scott Eckstein Managing Director, Active Living International
- ● John Dixon Dean of Education, Lasell Village
Monday, November 03, 2025, 4:30 – 5:30 p.m.
8-F. International Perspectives: Using Technology to Transform Care Delivery
The Digital Support Hub model helps Scottish aged care organizations provide scalable, person-centered care to older adults by blending digital tools with human interaction. This session will explore how the Hub uses a simple, one-button computer and regular welfare calls to engage with older adults living in the community, address gaps in traditional care delivery, tailor care to individual needs, and reduce reliance on in-person services. Presenters will outline strategies for using the Hub model to address workforce shortages, improve staff retention, and empower caregivers and care recipients. You’ll take home practical steps for using a Digital Support Hub to reduce hospitalizations, support transitions to independent living, and preserve autonomy—all while achieving significant cost savings.
- ● Gosia Duncan Independent Sector Lead, Specialist Resource Solutions (SRS)
- ● Marcus Nisbet CEO, Specialist Resource Solutions (SRS)
- ● Shona Omand-Smith Commissioning Lead, Aberdeen City Heath and Social Care Partnership
Tuesday, November 04, 2025, 8:30 – 9:30 a.m.
10-G. International Perspectives: Can AI Transform Care and Safeguard Human Rights?
Artificial Intelligence (AI) is poised to disrupt social care with promises of transformative care delivery. This session will explore how AI-powered technologies, appropriately used, can also safeguard human rights and ethical integrity while improving lives. Presenters will examine Oxford University’s principles for designing and implementing AI and the Scottish Human Rights Commission’s FAIR Model, which places individuals requiring care at the heart of decision-making processes. They’ll also introduce you to cAIr, an AI-powered assistant that expands access to services in underserved areas, drives inclusive delivery, and enhances equity, well-being, and autonomy. You’ll learn how technology can uplift humanity, empower care systems, and reshape futures while adhering to principles of equity, dignity, and compassion.
- ● Karen Hedge Deputy CEO, Scottish Care
- ● Nicola Cooper Technology and Digital Innovation Lead, Scottish Care
- ● Becca Young Policy & Research Manager, Scottish Care
Tuesday, November 04, 2025, 3:00 – 4:00 p.m.
98-H. International Perspectives: Ageing Stages Aligning Healthspan and Lifespan
Imagine a future in which health span—the years an individual spends free of significant disease or disability—aligns more closely with a person’s lifespan. During this session, presenters from Australia and the United States will unveil new, previously undefined stages of ageing and explore how an understanding of these stages could guide you in implementing innovative care solutions and forward-thinking policies that address the biological, social, and psychological changes that older people experience. You’ll gain a new perspective on aging that will help you challenge traditional care models and create new opportunities for your organization and the people it serves.
- ● Marcus Riley General Manager, Ballycara Retirement Living Complex
- ● Stuart Kaplan Chief Executive Officer, Selfhelp Community Services
Wednesday, November 05, 2025, 8:30 – 9:30 a.m.
136-J. International Perspectives: Providing “Invisible” Care for Urban Older Adults
Providers of public services for the ageing in the city of Ghent, Belgium, are taking steps to shift aged care back to local communities from large, centralized care settings. This session will explore how older adults, neighborhood residents, service providers, and policymakers in Ghent are coming together to investigate how providers might offer “invisible” aged care that fits seamlessly within the surrounding community. Their model would enable older people to live in staffed, small-scale houses near community centres offering additional amenities like green spaces, on-site grocery stores, restaurants, and childcare for neighborhood residents. Discover what it will take to implement a model that involves “giving care back to the community and bringing the community into care.”
- ● Geert Roggeman Managing Director, Het Heiveld, City of Ghent Public Services
- ● Pascale Hulpiau Head, Department of Health and Care, City of Ghent Public Services
Wednesday, November 05, 2025, 10:00 – 11:00 a.m.
152-K. International Perspectives: Addressing Workforce Shortages While Enhancing Global Justice
By 2040, employers worldwide will need an additional 13.5 million professional caregivers to serve a growing population of older adults. Unfortunately, not enough native-born workers are available to fill the required positions. This session will explore global workforce shortages and describe sustainable labor mobility programs aimed at addressing worker scarcity while reducing poverty and enhancing global justice. Learn how two international organizations—Labor Mobility Partnerships and the Global Ageing Network—have joined forces to encourage better public policies and private-sector practices by creating a database containing migrant workers’ priorities and perspectives. Discover how quality overseas jobs in developed economies can provide economic mobility for the globally disadvantaged while benefiting employers, consumers, and economies around the world.
- ● Salvatore Petronella Policy & Public Affairs Lead, Labor Mobility Partnerships (LaMP)
- ● Mansur Dalal Chairman, Common Age Association
- ● Paige Kuntz Global Talent Administrator, North Dakota Office of Legal Immigration
- ● Robyn Stone SVP, Research/Co-Director, LTSS Center, LeadingAge
Wednesday, November 05, 2025, 11:30 a.m. – 12:30 p.m.
138-L. International Perspectives: What Blue Zones Can Teach Us about Building Design
Residents of “Blue Zones” in Italy, Japan, Costa Rica, Greece, and California share common personal characteristics that contribute to their extraordinary health despite geographic and cultural differences. This session will explore the valuable lessons aged care providers can learn from Blue Zones. A Netherlands-based strategic consultant will describe two development projects that successfully translate Blue Zone principles into the built environment. You’ll take home the tools you need to create similar future-oriented environments that are functional and support health and community well-being. Learn the lessons that Blue Zones teach so you can help older adults live long and healthy lives.
- ● Jan Luursema Consultant, MaPaLaNa