8:30-9:30 a.m

25-J. Bridging the Digital Divide to Unlock Residents' Public Benefits

Gaps in digital literacy and technology access can create economic barriers for affordable housing residents as they navigate public benefits enrollment services that are transitioning to digital platforms. This session will explore how National Church Residences has helped over 3,000 older adults access more than $11 million in public benefits through its Benefits Enrollment Center. You'll learn how to make benefits enrollment processes more inclusive and accessible to all residents through interventions that provide alternative enrollment methods or offer digital literacy support. Don't miss this opportunity to ensure that residents of your housing community receive the benefits they're entitled to, regardless of their technology proficiency or access to digital tools.

• Corri Page, Public Policy Manager, National Church Residences — Columbus, OH, USA
• Jerrie O'Rourke, Regional Director, Population Health, National Church Residences — Columbus, OH, US
• Wendy Foraker, Portfolio Manager, National Church Residences — Columbus, OH, US