11:30 a.m-12:30 p.m

35-L. Thriving Amid the Turbulence by Managing Change

The aging services sector is facing upheaval that will inevitably affect the services we offer, the settings where we provide care, and the structure of our organizations. In response, we must be willing to abandon old approaches and rely on creativity, perseverance, and stakeholder engagement to chart a new course. During this lively, interactive discussion, two senior living leaders will introduce you to change management models and offer guidance on applying them in various situations. You'll hear about organizations that couldn't let go of the past and those that have made significant changes with meaningful results. Discover how to thrive amid the turbulence by understanding the changes and opportunities ahead and learning to manage them at a rapid pace.

• Carol Silver-Elliott, President & CEO, Jewish Home Family — Rockleigh, NJ, US
• Daniel Reingold, Board Vice Chair, RiverSpring Living — Riverdale, NY, USA