Lisa Kubiak

President & CEO
Mary Ann Morse Healthcare Corp.
Natick, MA, USA
  • 15-L. Using Technology to Meet Immediate and Long-Term Goals

    • Wednesday, November 05, 2025

    11:30 a.m. – 12:30 p.m.

    15-L. Using Technology to Meet Immediate and Long-Term Goals

    Should aging services providers view technology as a strategic imperative that drives innovation and long-term growth, or as a tactical solution for addressing immediate operational challenges? This session will explore these questions, and the answers may surprise you. Presenters will suggest that the digital revolution presents an unprecedented opportunity for aging services organizations to integrate technology into their core vision, enabling them to transform operations, improve care quality, and ensure long-term sustainability. Additionally, these technologies can serve as tactical solutions that help organizations address specific operational challenges, resulting in immediate and measurable improvements. Discover how to take an integrated, strategic approach to deploying technology solutions that can support long-term transformation and innovation while meeting immediate needs.

Shane Kuhnen

VP, Dining Services
Hebrew Home at Riverdale – RiverSpring Living
Bronx, NY, USA
  • 9-F. For Dining Success, Blend High-Tech and Human Ingredients

    • Monday, November 03, 2025

    4:30 – 5:30 p.m.

    9-F. For Dining Success, Blend High-Tech and Human Ingredients

    Senior living organizations operating in today’s business environment often find it challenging to manage operational costs. This challenge is particularly evident in dining services and this session will demonstrate how to reduce costs and enhance dining quality by using technology to streamline your culinary operations. Presenters will share examples of technology solutions from electronic menus and voice-activated appliances to smart thermometers and electronic inventory management systems that can boost efficiency and elevate the overall customer experience. You’ll also discover practical, simple, and effective methods for ensuring that human interaction remains at the heart of the dining experience so you can continue providing memorable meals that appeal to every guest.

Paige Kuntz

Global Talent Administrator
North Dakota Office of Legal Immigration
Bismarck, ND, USA
  • 152-K. International Perspectives: Addressing Workforce Shortages While Enhancing Global Justice

    • Wednesday, November 05, 2025

    10:00 – 11:00 a.m.

    152-K. International Perspectives: Addressing Workforce Shortages While Enhancing Global Justice

    By 2040, employers worldwide will need an additional 13.5 million professional caregivers to serve a growing population of older adults. Unfortunately, not enough native-born workers are available to fill the required positions. This session will explore global workforce shortages and describe sustainable labor mobility programs aimed at addressing worker scarcity while reducing poverty and enhancing global justice. Learn how two international organizations Labor Mobility Partnerships and the Global Ageing Network have joined forces to encourage better public policies and private-sector practices by creating a database containing migrant workers’ priorities and perspectives. Discover how quality overseas jobs in developed economies can provide economic mobility for the globally disadvantaged while benefiting employers, consumers, and economies around the world.

David Lafferty

CIO
The RiverWoods Group
Exeter, NH, USA
  • 15-L. Using Technology to Meet Immediate and Long-Term Goals

    • Wednesday, November 05, 2025

    11:30 a.m. – 12:30 p.m.

    15-L. Using Technology to Meet Immediate and Long-Term Goals

    Should aging services providers view technology as a strategic imperative that drives innovation and long-term growth, or as a tactical solution for addressing immediate operational challenges? This session will explore these questions, and the answers may surprise you. Presenters will suggest that the digital revolution presents an unprecedented opportunity for aging services organizations to integrate technology into their core vision, enabling them to transform operations, improve care quality, and ensure long-term sustainability. Additionally, these technologies can serve as tactical solutions that help organizations address specific operational challenges, resulting in immediate and measurable improvements. Discover how to take an integrated, strategic approach to deploying technology solutions that can support long-term transformation and innovation while meeting immediate needs.

Laura Lamb

President & CEO
Episcopal Retirement Services
Cincinnati, OH, USA

Deb Lambert

CEO
Byron Health Community
Fort Wayne, IN, USA
  • 139-A. Training the Next Generation of Caregivers in Aging Services

    • Sunday, November 02, 2025

    1:00 – 2:00 p.m.

    139-A. Training the Next Generation of Caregivers in Aging Services

    Byron Health Center in Fort Wayne, IN, addresses the needs of individuals with complex medical conditions through a range of Medicaid-funded care and services. This session will highlight how the community has engaged local young people in its volunteer program and enrolled high school students in a work-based learning initiative to help them explore careers in aging services. Two Byron executives will describe how these young volunteers work alongside residents aged 20 to 98 who live with dementia, traumatic brain injuries, severe and chronic mental illnesses, and intellectual and developmental disabilities. They will explain how they train young people, the lessons learned, and their plans for the future.

Cheryl Lampkowski-Sowle

AVP Home Health and Hospice
Otterbein SeniorLife
Lebanon, OH, USA
  • 22-G. From Vision to Practice: Planning for Inclusion

    • Tuesday, November 04, 2025

    8:30 – 9:30 a.m.

    22-G. From Vision to Practice: Planning for Inclusion

    In 2022, LeadingAge Ohio incorporated diversity, equity, and inclusion (DEI) goals into its strategic plan. It then enlisted volunteers from member organizations to help create meaningful DEI resources within the Buckeye State. In this session, presenters will discuss how a DEI framework can help reduce employee turnover, improve workforce satisfaction, and create more welcoming environments for residents. You’ll learn how current trends and public sentiment about DEI may impact the aging services sector and explore strategies for maintaining and advancing DEI initiatives in a shifting social and political landscape.

Teffie Landmann

Director of Dementia-Friendly Experience
Landis Communities
Lititz, PA, USA
  • 102-J. Balancing Autonomy and Safety for People with Dementia

    • Wednesday, November 05, 2025

    8:30 – 9:30 a.m.

    102-J. Balancing Autonomy and Safety for People with Dementia

    Many residential care settings are reevaluating traditional views about the relationship between resident safety and autonomy. This session will outline practical decision-making frameworks that can help your organization determine the best approach to providing services and supports to older adults living with dementia. Presenters will incorporate the perspectives of various stakeholders as they explore options for honoring residents’ autonomy through the built environment, operations, and technology. You’ll hear from two organizations currently weighing their options as they decide how best to serve older people living with dementia. Attend this session to gain tools not pat answers to help you make thoughtful, responsible, and respectful decisions that benefit the older adults you serve.

Traci Larson

CEO/President
Guardian Angels of Elk River, Inc.
Elk River, MN, USA
  • 140-B. International Perspectives: Creating Pipelines for Foreign-Born Workers

    • Sunday, November 02, 2025

    2:45 – 3:45 p.m.

    140-B. International Perspectives: Creating Pipelines for Foreign-Born Workers

    The demand for qualified caregivers is rising worldwide, and workforce shortages in aged care are intensifying. Domestic solutions are critical, but the aged care sector must also embrace innovative global partnerships. This session will examine how providers in Minnesota are working with the Kenyan State Department of Diaspora Affairs to create sustainable pipelines for foreign-born workers. Discover how similar initiatives can strengthen the U.S. healthcare workforce, enhance global skillsets, and improve healthcare outcomes. You’ll learn the steps necessary to engage in international recruitment, navigate complex immigration systems, and foster partnerships that prioritize workforce needs and advance global healthcare.

Robert Leamer

Principal Advisor
Northampton Advisors
Chatham, NJ, USA
  • 36-I. What’s Your Organization’s Good Governance Score?

    • Tuesday, November 04, 2025

    4:30 – 5:30 p.m.

    36-I. What’s Your Organization’s Good Governance Score?

    True or false? “Most of our board’s meeting time is devoted to hearing management reports; directors speak less than 10% of the time.” During this session, a governance advisor will use this and other true-false statements to help you evaluate your board’s performance on the “Good Governance Index.” Along the way, you’ll explore key governance principles, including the role board members play in charting and securing the future of their organizations, and how governance structures and policies influence the board’s effectiveness. Join this session to discover how closely your board’s practices align with sound governance principles, identify policies and actions that will strengthen your board, and learn strategies for overcoming obstacles that hinder good governance.

Omar Lebron

Director of Employee Experience
Selfhelp Community Services
New York, NY, USA
  • 145-E. How a Trauma-Informed Approach Can Promote Workforce Wellness

    • Monday, November 03, 2025

    3:00 – 4:00 p.m.

    145-E. How a Trauma-Informed Approach Can Promote Workforce Wellness

    Many older Americans will experience at least one traumatic event that affects their physical, mental, and social health. This session will propose that trauma also affects the people who care for older adults, and that a person-centered, trauma-informed (PCTI) approach can enhance the health and well-being of these caregivers. Presenters will describe the implementation of PCTI, highlight the model’s potential to improve workforce wellness, and offer solutions to reduce staff vacancies, decrease turnover, and attract new talent. You’ll take home practical tips for integrating PCTI principles into organizational policies and procedures that benefit team members, care recipients, family caregivers, volunteers, and organizations providing care.

Doug Leidig

President & CEO
Asbury Communities, Inc.
Frederick, MD, USA
  • 1-A. Smart Living Showcase: Bringing Technology to Senior Living

    • Sunday, November 02, 2025

    1:00 – 2:00 p.m.

    1-A. Smart Living Showcase: Bringing Technology to Senior Living

    Imagine owning a television that uses artificial intelligence to provide social connection. You might want eyeglasses that provide real-time captions of your conversations, or a scale that assesses your risk of falling. These and other technology solutions are displayed in a Smart Living Showcase, developed by Asbury Communities in collaboration with the AgeTech Collaborativeu2122 from AARP. Attend this session for an eye-opening overview of how the showcase is helping Asbury investigate emerging technologies and understand older adults’ preferences and readiness to embrace technology. Presenters will guide you through the showcase’s collection, offer tips for implementing technology solutions in senior living, and discuss the impact of technology innovation on market perception and sales.