Jodi Eyigor

VP of Health Policy
LeadingAge
Washington, DC
  • 92-A. Updates on Federal Funding and Policy

    • Sunday, October 25, 2026

    1:00 – 2:00 p.m.

    92-A. Updates on Federal Funding and Policy

    Are you seeking up-to-date information on how federal funding and policy decisions are likely to affect your service lines? Or are you simply curious about the broader policy landscape shaping the aging services field? Either way, you’ll leave satisfied after attending this speed round of Washington updates. The LeadingAge Policy Team will be on hand to fill you in on the latest developments affecting Medicare and Medicaid, workforce policy, affordable housing, and the federal legal landscape. You’ll also receive advocacy tips to ensure your voice is heard in Washington, DC.

  • 100-F. What Just Happened? Making Sense of Nursing Home Policy Shifts

    • Monday, October 26, 2026

    4:30 – 5:30 p.m.

    100-F. What Just Happened? Making Sense of Nursing Home Policy Shifts

    Recent actions by the U.S. Department of Health and Human Services, the Centers for Medicare & Medicaid Services, and Congress have reshaped expectations for nursing home staffing, oversight, enforcement, and quality standards. This session will review key developments in federal nursing home policy and explore what providers can expect next. Join us to connect government decision-making to your daily operations and identify ways to advocate for policies that promote high-quality, person-centered care.

Sean Fahey

Attorney
Hall Render Killian Heath & Lyman PC (IN Office)
Indianapolis, IN
  • 99-E. SNF Regulations: Get the Clarity You Need to Succeed

    • Monday, October 26, 2026

    3:00 – 4:00 p.m.

    99-E. SNF Regulations: Get the Clarity You Need to Succeed

    Regulatory changes and survey trends affect all skilled nursing facilities nationwide. During this session, two attorneys will review and evaluate significant regulatory developments from the past year. They will also examine current survey trends by analyzing the top citations issued at the regional and national levels. Throughout the session, you’ll be encouraged to discuss common regulatory challenges and share best practices for staying current with regulatory developments and survey trends. You’ll also learn to anticipate and prepare for future regulatory developments and surveys.

Amy Fairweather

Policy Director
Swords to Plowshares
San Francisco, CA
  • 14-B. Serving Aging Veterans: Let’s Close the Information Gap

    • Sunday, October 25, 2026

    2:45 – 3:45 p.m.

    14-B. Serving Aging Veterans: Let’s Close the Information Gap

    Nearly half of U.S. veterans are 65 or older. Yet most aging services professionals lack training to address this population’s unique needs, and aging-focused resources rarely address them. This session aims to fill those gaps. Presenters will explain how military culture, trauma, service-related injuries, and the complexity of benefit eligibility shape veterans’ needs as they age. They will also discuss cultural and trauma-informed approaches to supporting veterans across housing, health, and social-service settings, including a pilot program that helps high-acuity veterans with low incomes age in place. You’ll gain insights into the program’s implementation and early outcomes and take home lessons you can adapt to your care and service settings.

Nicole Fallon

VP, Integrated Services and Managed Care
LeadingAge
Washington, DC
  • 58-L. CMMI Models: Can Your Organization ELEVATE, ACCESS, and LEAD?

    • Wednesday, October 28, 2026

    11:30 a.m. – 12:30 p.m.

    58-L. CMMI Models: Can Your Organization ELEVATE, ACCESS, and LEAD?

    Three new value-based payment models from the Center for Medicare & Medicaid Innovation (CMMI) are reshaping how aging services providers deliver and finance care for older adults. This session will introduce you to ELEVATE, ACCESS, and LEAD and explain how providers can use these models to advance chronic care management, dementia care, prevention strategies, and technology-enabled solutions that improve outcomes for residents and clients. Presenters will help you prepare your organization to participate in these emerging models and explain what they could mean for the future of aging services.

  • 81-E. Medicare Advantage: Tips for Maximizing Reimbursement

    • Monday, October 26, 2026

    3:00 – 4:00 p.m.

    81-E. Medicare Advantage: Tips for Maximizing Reimbursement

    The rules and processes governing managed care continue to evolve as more beneficiaries enroll in Medicare Advantage plans each year. This session will bring you up to date on the program’s latest policy developments, so you’re ready to strengthen your organization’s internal processes and maximize your reimbursement. LeadingAge provider members and a managed care contracting and billing expert will be on hand to update you on Medicare Advantage policies related to prior authorization, appeals, and the complaint process for reporting noncompliance. They’ll also show you how to improve your first-pass prior authorization accuracy and accelerate clean claim submissions. Don’t miss this opportunity to learn how to succeed in managed care.

  • 92-A. Updates on Federal Funding and Policy

    • Sunday, October 25, 2026

    1:00 – 2:00 p.m.

    92-A. Updates on Federal Funding and Policy

    Are you seeking up-to-date information on how federal funding and policy decisions are likely to affect your service lines? Or are you simply curious about the broader policy landscape shaping the aging services field? Either way, you’ll leave satisfied after attending this speed round of Washington updates. The LeadingAge Policy Team will be on hand to fill you in on the latest developments affecting Medicare and Medicaid, workforce policy, affordable housing, and the federal legal landscape. You’ll also receive advocacy tips to ensure your voice is heard in Washington, DC.

Stephen Fetyko

President & CEO
Brio Living Services
Chelsea, MI
  • 20-H. Flip the Script on Accountability

    • Tuesday, October 27, 2026

    3:00 – 4:00 p.m.

    20-H. Flip the Script on Accountability

    Most organizational leaders unknowingly sabotage their teams by treating accountability as punishment. This fear-based approach to managing teams carries hidden costs, including stifled innovation, talent exodus, and decision-making paralysis. This session will introduce you to a growth-oriented alternative called “Supportive Accountability,” which encourages team members to make voluntary commitments to an organization based on intrinsic satisfaction, curiosity, or enjoyment rather than fear of punishment. Presenters will examine why traditional accountability approaches fail and explore the science behind what truly drives responsibility. You’ll return home with a 10-step guide to implementing a supportive accountability system that builds trust, accelerates growth, and creates thriving teams.

David Fields

Managing Director
Raymond James & Associates, Inc.
Ardmore, PA
  • 44-E. Secure Your Future: Restructure and Reimagine

    • Monday, October 26, 2026

    3:00 – 4:00 p.m.

    44-E. Secure Your Future: Restructure and Reimagine

    Executive teams update their strategic plans annually to refine the traditional continuum model they’ve offered for decades. These organizations now face unprecedented challenges as more for-profit developers enter the field, consumer preferences shift, and government payments decline. Tweaking the continuum won’t be enough to secure the future. Instead, this session will show you how to restructure your organization and reimagine the continuum. Presenters will offer guidance on selling or repurposing assets to advance your mission, collaborating with and learning from investors, restructuring your debt, and addressing your legal issues. Let a turnaround manager and an investment banker help you develop an achievable restructuring plan that will appeal to investors and secure your organization’s future.

David Finkelstein

CIO
RiverSpring Living
Bronx, NY
  • 10-J. AI, Cybersecurity, and the Law: What You Need to Know

    • Wednesday, October 28, 2026

    8:30 – 9:30 a.m.

    10-J. AI, Cybersecurity, and the Law: What You Need to Know

    Artificial Intelligence (AI) is rapidly transforming senior living and healthcare, offering unprecedented opportunities to improve care delivery, streamline operations, and enhance resident engagement. Unfortunately, AI can also heighten cybersecurity risks and create complex legal issues for your organization. This session will highlight privacy laws, liability risks, and contractual obligations that could affect your use of AI. Technology experts and a senior living provider will guide you through steps to evaluate AI opportunities and build a technology roadmap that minimizes risk and aligns innovation with compliance and security best practices. Join this session to explore evolving issues that senior living executives can’t afford to ignore.

Faith Fitzgerald

Director of Pastoral Care
Westminster Canterbury Richmond
Richmond, VA
  • 112-D. Fostering Connection Through Open Storytelling

    • Monday, October 26, 2026

    8:30 – 9:30 a.m.

    112-D. Fostering Connection Through Open Storytelling

    During a recent campus expansion, a life plan community’s pastoral team strengthened campus connections by organizing a series of panels featuring open storytelling on topics such as change, purpose, love, grief, and caring for others. This session will explore how the pastoral team identified topics that resonated with residents and guided panelists through months of discussions before selecting each panel’s topic. Resident panelists will explain how honest storytelling strengthens connections and encourages self-reflection, especially during periods of growth or change. You’ll learn about the vital role pastoral care teams play in life plan communities and gain tools to help you create your own open storytelling program.

Peter Fleming

COO
The Hill at Whitemarsh
Lafayette Hill, PA
  • 65-E. Early Advantage Programs: Put Your Wait List to Work

    • Monday, October 26, 2026

    3:00 – 4:00 p.m.

    65-E. Early Advantage Programs: Put Your Wait List to Work

    Innovative service models are gaining traction as life plan communities navigate shifting consumer expectations and competitive pressures. This session will examine one such model: Early Advantage programs that allow waitlisted individuals to become “residents” before moving in. Two providers, an actuary, and a strategic consultant will describe these programs, which often charge consumers a fee in exchange for priority waitlist placement or early access to healthcare services. Presenters will explore how these programs benefit providers and the challenges related to pricing, operations, and policy-setting. You’ll learn what motivates prospective residents to join these programs, lessons learned by providers, and risk factors for boards to consider.

Tracy Fluhr

EHR Clinical Resource Specialist
Nazareth Home
Louisville, KY
  • 3-C. Unlocking the Power of Interoperability

    • Sunday, October 25, 2026

    4:30 – 5:30 p.m.

    3-C. Unlocking the Power of Interoperability

    As the country’s healthcare system becomes more interconnected, the need for interoperable data exchange across care settings has never been more critical. Yet interoperability is often hindered because its meaning and benefits are unclear to the providers who could gain the most from it. This session will clear up the confusion. Presenters will demonstrate the practical advantages of interoperability and help you assess your organization’s readiness to implement it. They’ll also offer practical strategies for connecting data systems, enabling seamless data exchange with other care settings, and supporting integrated workflows. You’ll learn how one organization used interoperability to transform its operations, boost staff morale, and strengthen referral networks.

Angelica Flynn

Vice President
AKCG – Public Relations Counselors
Mount Laurel, NJ
  • 64-D. Turning Stories into Sales: How Media Coverage Can Help

    • Monday, October 26, 2026

    8:30 – 9:30 a.m.

    64-D. Turning Stories into Sales: How Media Coverage Can Help

    Senior living professionals are familiar with traditional sales tactics but often lack experience using earned media as a strategic touchpoint with prospective residents. This session fills that knowledge gap by introducing a communication approach that builds relationships with prospects through media coverage that validates a community’s strengths, highlights resident experiences, and reinforces trust at key decision points in the prospect’s decision-making journey. Presenters will teach you the fundamentals of developing strong story ideas, pitching them to the media, and integrating media coverage into sales strategies. You’ll take home tools to help your community kick-start or enhance its media relations programs, improve conversions, and accelerate prospects’ decision-making.

Dina Frauwirth

Seniorly Premier Advisor
Adult Care Advisors
Aberdeen, NJ
  • 79-D. Future-Proof Your Organization with a Quality Framework

    • Monday, October 26, 2026

    8:30 – 9:30 a.m.

    79-D. Future-Proof Your Organization with a Quality Framework

    Investing in quality can future-proof your aging services organization against regulatory, reimbursement, and demographic changes. The reason is simple: Discerning consumers assess providers based on whether their quality is trustworthy and measurable. This session will highlight the quality metrics that matter most to consumers and families when selecting aging services providers. You’ll learn how to use a standardized quality framework to strengthen workforce culture, improve recruitment, and reduce turnover. You’ll also discover how your organization’s quality performance can set it apart in the marketplace, build robust referral pipelines, and expand partnerships. This is your chance to transform quality from a compliance requirement into a growth strategy.