Clarette Yen

Vice President, Legal Affairs
LeadingAge
Washington, DC
  • 96-C. Are Policy and Legal Requirements Impeding Your Mission?

    • Sunday, October 25, 2026

    4:30 – 5:30 p.m.

    96-C. Are Policy and Legal Requirements Impeding Your Mission?

    An aging service provider must ensure it has both the funding and the personnel to fulfill its important mission to serve older adults. Unfortunately, recent policy and legal developments threaten the capacity of provider organizations to employ the workforce needed to carry out their missions, secure federal funds to support their work, and preserve their tax-exempt status. This session will review the new requirements providers must meet and the uncertainties that challenge their operations. Presenters will address how these requirements and uncertainties may impact your organization and what steps you can take to mitigate potential risks.

Amanda Young

Director of Business Development
Edenwald
Towson, MD
  • 48-G. The New Frontier: Inside Continuing Care at Home (CCaH)

    • Tuesday, October 27, 2026

    8:30 – 9:30 a.m.

    48-G. The New Frontier: Inside Continuing Care at Home (CCaH)

    As the desire to age in place grows among older adults, Continuing Care at Home (CCaH) programs are emerging as an innovative alternative to traditional senior living. In return for an entrance fee and monthly dues, CCaH members receive comprehensive long-term care services while remaining in their own homes. During this session, three CCaH providers will compare CCaH models, detailing their financial structures, membership designs, and operational approaches. Presenters will help you identify which CCaH model best aligns with your organization’s mission, market, and strategic goals. You’ll discover key factors that contributed to the success of organizations that have launched and grown CCaH programs, as well as the challenges they faced along the way.

Yvette Zelaya

Director of Talent Acquisition
Front Porch
Glendale, CA
  • 143-I. From Fragmented to Focused: Centralizing Talent Acquisition

    • Tuesday, October 27, 2026

    4:30 – 5:30 p.m.

    143-I. From Fragmented to Focused: Centralizing Talent Acquisition

    A centralized talent acquisition framework consolidates hiring operations under a single Human Resources (HR) team and helps your organization transform recruitment into a proactive, data-driven strategy. This session will show you how centralized recruitment models enable HR teams to conduct higher-quality candidate assessments and enhance the candidate experience through consistent communication, streamlined touchpoints, and clear expectations. Presenters will share strategies to help you assess and redesign your current recruitment operations, streamline workflows, and leverage technology to drive higher returns on investment. You’ll see how a centralized approach can lower vacancy rates, improve outcomes, strengthen workforce stability, and reduce your organization’s compliance and legal risk.

Sheryl Zimmerman

Associate Dean and Distinguished Professor
University of North Carolina at Chapel Hill
Chapel Hill, NC
  • 18-F. How Residents and Caregivers Perceive Inclusive Dementia Care

    • Monday, October 26, 2026

    4:30 – 5:30 p.m.

    18-F. How Residents and Caregivers Perceive Inclusive Dementia Care

    Aging services providers recognize the benefits and challenges of enabling residents with varying cognitive abilities to live together, rather than segregating residents with dementia in memory care areas. Yet few studies have examined the care delivered in inclusive residential settings. This session will help fill that gap. Presenters will share their research on how residents and team members perceive inclusive living environments; residents’ perceptions of their well-being and experiences of care; and the extent to which professional caregivers feel supported in problem-solving and collaboration. Join this session to see inclusive long-term care settings through the eyes of those who live and work there.

Martin Zorn

Board Chair
Arcadia Family of Companies
Honolulu, HI
  • 33-J. Aligning Executive Compensation with Strategic Priorities

    • Wednesday, October 28, 2026

    8:30 – 9:30 a.m.

    33-J. Aligning Executive Compensation with Strategic Priorities

    Today’s nonprofit senior living organizations must balance mission-driven care with financial sustainability, address workforce shortages, and meet evolving resident expectations. Strategic planning can help organizations address these and other challenges, but it is not a standalone solution. Organizations must also align short- and long-term goals with executive compensation so that top leaders are rewarded for achieving desired outcomes. This session will show you how. A senior living executive and board chair will share how they adopted a strategic plan that aligned multiple compensation elements with specific strategic goals. You’ll learn to map goals to compensation levers and develop a pay structure that balances short-term execution with long-term mission impact.