Donald Lilly

CEO
Still Hopes
West Columbia, SC, US
  • 42-D. Underdog Strategies for Single-Site Life Plan Communities

    • Monday, October 26, 2026

    8:30 – 9:30 a.m.

    42-D. Underdog Strategies for Single-Site Life Plan Communities

    To affiliate u2026 or not to affiliate? That is the question many single-site life plan communities are asking. This session will appeal to mavericks who prefer to remain independent yet recognize they must improve at every level to thrive in a consolidating market. Leaders from successful single-site communities will share how they resisted affiliation by strengthening operations, culture, and finances. They’ll also recommend strategies to keep communities stable and future-ready. Whether you’re committed to independence or considering affiliation, this session will offer fresh perspectives on how a strong single-site brand can enhance market perception, attract mission-aligned staff, and build trust among residents, prospects, and referral sources.

David Lindeman

Director, Center for Technology and Aging
Citrus Health Network, Inc.
Oakland, CA, USA

Steve Lindsey

CEO
Garden Spot Communities
New Holland, PA, US
  • 124-A. Up Your Game: Join the Dining Revolution

    • Sunday, November 02, 2025

    1:00 – 2:00 p.m.

    124-A. Up Your Game: Join the Dining Revolution

    Senior living providers recognize the need for dining programs that offer enjoyable, social experiences in sophisticated environments. Yet, an attractive dining room or a casual cafu00e9 are no longer enough to distinguish your dining program from the competition. Instead, it’s time to consider introducing restaurant styles typically found in urban downtown areas and designing eating spaces where innovative elements and distinctive themes are reflected in menus, artwork, and dining accessories. If this feels a bit overwhelming, you’ll want to attend this session. Presenters will help you understand the latest trends in senior living dining, explore renovation projects currently underway in life plan communities, and review the outcomes of multiple resident and prospective resident focus groups.

Jonathan Lips

Vice President, Legal Affairs
  • 115-F. Mapping and Navigating a Changing Landscape for Nonprofits

    • Monday, November 03, 2025

    4:30 – 5:30 p.m.

    115-F. Mapping and Navigating a Changing Landscape for Nonprofits

    *Closed to Press* What does it mean to be a nonprofit organization in the United States? Recent White House executive orders, shifting agency priorities, and Congressional activities may soon influence your answer to that question. This session will provide insights into the evolving policy and legal landscape for nonprofits and the risks these changes may pose for your organization. Presenters will examine the potential for increased scrutiny of nonprofits and emerging threats associated with the perceived missions and activities of specific groups. They’ll also outline legislative and regulatory changes affecting tax-exempt status and charitable donations. Stay informed about recent developments, explore what may lie ahead, and consider actions your organization can take to mitigate potential risks.

  • 121-J. Federal Policy Across the Continuum

    • Wednesday, November 05, 2025

    8:30 – 9:30 a.m.

    121-J. Federal Policy Across the Continuum

    Are you managing multiple service lines across the continuum, or just curious about the broader policy landscape affecting aging services? This session is designed for you. The LeadingAge advocacy team will be on hand to review this year’s federal policy successes and challenges. You’ll gain a clear understanding of key federal legislative and regulatory changes impacting nursing homes, hospice, affordable housing, home health, adult day services, and Medicaid home and community-based services. You’ll also hear the latest updates on legal matters, workforce development, and Medicare Advantage. Don’t miss this opportunity to catch up on 2025’s policy news and prepare for the advocacy initiatives that are expected to emerge in 2026.

Benjamin Little

Strategic Relationship Specialist
McKesson Medical-Surgical
Richmond, VA, US
  • 3-C. Unlocking the Power of Interoperability

    • Sunday, October 25, 2026

    4:30 – 5:30 p.m.

    3-C. Unlocking the Power of Interoperability

    As the country’s healthcare system becomes more interconnected, the need for interoperable data exchange across care settings has never been more critical. Yet interoperability is often hindered because its meaning and benefits are unclear to the providers who could gain the most from it. This session will clear up the confusion. Presenters will demonstrate the practical advantages of interoperability and help you assess your organization’s readiness to implement it. They’ll also offer practical strategies for connecting data systems, enabling seamless data exchange with other care settings, and supporting integrated workflows. You’ll learn how one organization used interoperability to transform its operations, boost staff morale, and strengthen referral networks.

Rachel Little

Vice President, Health and Wellbeing
EverTrue
Saint Louis, MO, US
  • 36-A. Building In-Home Services through Acquisition and Innovation

    • Sunday, October 25, 2026

    1:00 – 2:00 p.m.

    36-A. Building In-Home Services through Acquisition and Innovation

    Many providers of aging services are interested in new ways to deliver high-quality support in the home, especially for middle-market consumers. This session will explore how one multisite sponsor of affordable housing and life plan communities expanded its at-home services through a strategic mix of acquisitions, program innovation, and affiliations with home and community-based service providers. Presenters will also highlight two new programs they designed to serve life plan community residents and the broader community: a concierge care navigation and coaching service, and an at-home support program for older adults with incomes just below traditional private-pay thresholds. Gain concrete ideas for building or expanding scalable in-home services to serve current residents and the price-sensitive middle market.

Teri Lock

VP of Sales and Marketing
Pacific Retirement Services
Medford, OR, US
  • 61-B. Let Current Residents Help You Identify Future Residents

    • Sunday, October 25, 2026

    2:45 – 3:45 p.m.

    61-B. Let Current Residents Help You Identify Future Residents

    Life plan communities seeking new feeder markets beyond their local area need look no further than their own residents to identify ideal prospects. In this session, a panel of marketing experts will explain how a multisite senior living organization partnered with a marketing agency to improve outreach to local consumers and reach qualified prospects beyond its immediate area. Presenters will describe how the organization’s marketing team used information about current residents including their affiliations and personal passions to conduct targeted outreach to prospective residents with similar interests. You’ll learn how to boost lead quality by crafting innovative strategies to reach prospects seeking a new home where they genuinely belong.

Michael Logan

CEO
Saint Simeon’s Episcopal Home
Tulsa, OK, US
  • 36-I. What’s Your Organization’s Good Governance Score?

    • Tuesday, November 04, 2025

    4:30 – 5:30 p.m.

    36-I. What’s Your Organization’s Good Governance Score?

    True or false? “Most of our board’s meeting time is devoted to hearing management reports; directors speak less than 10% of the time.” During this session, a governance advisor will use this and other true-false statements to help you evaluate your board’s performance on the “Good Governance Index.” Along the way, you’ll explore key governance principles, including the role board members play in charting and securing the future of their organizations, and how governance structures and policies influence the board’s effectiveness. Join this session to discover how closely your board’s practices align with sound governance principles, identify policies and actions that will strengthen your board, and learn strategies for overcoming obstacles that hinder good governance.

Michelle Loucks

Executive Director
Ware Presbyterian Village
Oxford, PA, USA
  • 81-G. On-Site Care: Promoting Health in Life Plan Communities

    • Tuesday, November 04, 2025

    8:30 – 9:30 a.m.

    81-G. On-Site Care: Promoting Health in Life Plan Communities

    Life plan communities strive to maximize resident independence and well-being by providing multiple levels of care and service so residents can avoid hospital admissions when their needs change. This session will introduce a critical step toward achieving that goal: employing healthcare practitioners to deliver primary care and care coordination through on-site clinics, home visits, and telehealth services. Presenters will demonstrate how on-site primary care can help reduce resident hospitalizations and facilitate transitions between service levels while improving access to medication reconciliation, behavior management, advanced care planning, and palliative care. You’ll discover the types of on-site medical services residents expect and how an on-site healthcare team can build trust in your organization.

Rob Love

President & CEO
Love & Company, Inc.
Frederick, MD, United States
  • 71-J. How to Succeed Even When Expansion Presales Disappoint

    • Wednesday, October 28, 2026

    8:30 – 9:30 a.m.

    71-J. How to Succeed Even When Expansion Presales Disappoint

    A solid reputation, high occupancy, and a long waitlist won’t guarantee presales success for your next major expansion. That’s the lesson of this session, which will tell the story of a successful life plan community whose expansion stalled unexpectedly. Instead of giving up, the organization and its marketing firm launched a three-month plan to boost leads and sales. Representatives from the community and the firm will discuss how they assessed the root causes of underperformance, developed collaborative action plans aligned with financial goals, refreshed the community’s brand to showcase its unique selling points, and made other adjustments and tough decisions. This cautionary tale with a happy ending could help you succeed in the face of future disappointments.

Ellen Lowre

VP Nutrition; Wellness & Sustainability
CCL Hospitality Group
Boston, MA, US
  • 95-F. Your Wellness Strategy: Aligning Operations with Expectations

    • Monday, November 03, 2025

    4:30 – 5:30 p.m.

    95-F. Your Wellness Strategy: Aligning Operations with Expectations

    Many older adults are seeking a senior living community that will foster their physical, emotional, and social well-being. Will your community meet their expectations? This session will provide valuable guidance to help you integrate the concepts of wellness and well-being into your mission to support resident satisfaction, longevity, and purpose. Presenters will help you understand how innovative approaches to promoting wellness can position your organization as the preferred choice for older adults looking for a vibrant and supportive living environment. Hear from senior living operators who have created vibrant communities that cater to the whole person. You’ll take home practical strategies for aligning your operations with evolving consumer expectations to ensure your organization’s long-term success.

Stephen Luoni

Director, Community Design Center
University of Arkansas
Fayetteville, AR, USA
  • 132-F. Meet the Adult Family Home: Prefabricated Congregate Housing

    • Monday, November 03, 2025

    4:30 – 5:30 p.m.

    132-F. Meet the Adult Family Home: Prefabricated Congregate Housing

    As the shortage of affordable and accessible housing persists, addressing the needs of an aging population becomes increasingly urgent. This session will present an innovative solution: the Adult Family Home, a prefabricated congregate housing prototype that features five to ten bedrooms and is designed to help unrelated adults age in place, foster relationships, and receive assistance with daily activities. Presenters will discuss the model’s biophilic design principles, which enhance connections to nature, outline its financial benefits, including reduced initial startup costs, and describe its potential as a financeable option for small business operators. You’ll discover how this model cultivates vibrant, supportive communities while addressing pressing housing needs.