Scott Crabtree

CEO/President
Lambeth House
New Orleans, LA
  • 27-B. Harnessing the Strength of Leaders from All Generations

    • Sunday, October 27, 2024

    2:30 – 3:30 p.m.

    27-B. Harnessing the Strength of Leaders from All Generations

    The field of aging services is preparing to welcome a new generation of professionals as record numbers of its current leaders get ready to retire. These new leaders will bring a range of perspectives to their leadership roles. This session will help you make the most of these varying perspectives. Panelists will include a baby boomer with 40 years of service, a Gen X executive with over 25 years of experience, and a Millennial/Gen Z administrator. Speakers will explore the impact of generational differences on organizations and the importance of creating environments where these differences can be shared and appreciated. Discover how your organization can shape the future by harnessing the strengths of all generations.

Jason Cronk

Chief Executive Officer
Immanuel Lutheran Communities
KALISPELL, MT
  • 45-F. Executive Compensation: One Community’s Journey

    • Monday, October 28, 2024

    4:30 – 5:30 p.m.

    45-F. Executive Compensation: One Community’s Journey

    Several years ago, Immanuel Lutheran Communities, a life plan community in Kalispell, MT, identified executive compensation as a critical part of its planning for the organization’s future. This session will share the community’s compensation journey, including initial research and exploration, articulation of a compensation philosophy and plan, and development of a compensation administration system. Presenters will update you on executive compensation guidelines for tax-exempt organizations, the steps involved in creating an executive compensation system, and the challenges you may encounter. They will also share their thoughts about the importance of including executive compensation in your organization’s strategic plan.

Terri Cunliffe

Former CEO/President

Shelley Daenzer

VP of Sales and Marketing
WeCare Connect
Frankenmuth, MI
  • 146-H. Three Ingredients for an Engaged Workforce

    • Tuesday, October 29, 2024

    3:00 – 4:00 p.m.

    146-H. Three Ingredients for an Engaged Workforce

    Aging services providers won’t achieve a stable workforce unless they make sure employees are engaged in their organization’s culture. In this session, professionals in the field of aging services will identify the ingredients for promoting that engagement: people, place, and technology. A human resource professional will explain how Cedar Community in West Bend, WI, nurtures a culture of belonging among the people who work there. An architect will explore how the design of physical space can foster employee engagement. Finally, a representative of WeCare Connect will show you how to use technology to collect employee feedback that could lead to organizational change. Don’t miss this opportunity to learn how to make employee engagement a priority in your organization.

Kevin Daly

Founder, Principal
Kevin Daly Architects
Los Angeles, CA
  • 24-K. AIA Design for Aging Review: Affordable Housing Merit Award Winners

    • Wednesday, October 30, 2024

    9:30 – 10:30 a.m.

    24-K. AIA Design for Aging Review: Affordable Housing Merit Award Winners

    Go behind the scenes of the American Institute of Architects 2023 Design for Aging Review to meet the designers of two award-winning affordable senior housing projects. Gramercy Senior Housing, built on the site of a former towing yard owned by the City of Los Angeles, provides much-needed housing to older adults who struggle to find affordable housing in one of America’s most expensive housing markets. Stonewall House in Brooklyn’s Fort Greene neighborhood is the country’s largest LGBTQ-welcoming senior housing development. Presenters will explore how architecture and design foster inclusive communities, how affordability and sustainability coexist, and how integrating senior housing into the larger community improves residents’ quality of life.

Lynn Daly

Executive Vice President
HJ Sims
Fairfield, CT
  • 25-L. Retooling the Care Continuum to Create a Sustainable Future

    • Wednesday, October 30, 2024

    11:00 a.m. – 12:00 p.m.

    25-L. Retooling the Care Continuum to Create a Sustainable Future

    Life plan communities are thinking in new ways about the care continuum as they carry out their missions in the face of overwhelming operational challenges. These communities no longer expect residents to progress in a linear fashion from one level of care to the next. Instead, they are creating an environment that allows residents to participate in the community’s life without ever living on campus or receiving long-term care in a dedicated skilled care environment. This session will unveil a new way of thinking about the continuum that blurs the lines between levels of living and care and ensures that care can be accessed and delivered in diverse ways and settings. Find out how your life plan community can help drive this change.

  • 62-F. Serving the Middle Market: How to Expand Your Mission

    • Monday, October 28, 2024

    4:30 – 5:30 p.m.

    62-F. Serving the Middle Market: How to Expand Your Mission

    Most older adults are “stuck in the middle.” They have too many assets to qualify for affordable housing but insufficient resources to be eligible for a traditional life plan community. Senior living providers can correct this disparity. During this session, experts in the senior living, financial, and development fields will share a variety of best practices for creating a financially viable life plan community that serves the needs of middle-income older adults. You’ll learn about creative financing solutions you can use to grow your portfolio and best practices for planning, constructing, and operating middle-market communities. Discover how to serve a more comprehensive economic range of consumers while maintaining the quality for which you are known.

Madison Daminato

Operations Coordinator
Perfect Pair
Ann Arbor, MI
  • 112-H. Perfect Pair: Connecting Generations Two People at a Time

    • Tuesday, October 29, 2024

    3:00 – 4:00 p.m.

    112-H. Perfect Pair: Connecting Generations Two People at a Time

    Recent research shows that a third of older adults report feeling isolated, and more than two-thirds of college students reported feeling “very lonely” over the past year. This session shares the story of a national, student-run organization dedicated to changing those statistics. Leaders of “Perfect Pair” will explain how their program pairs older adults and college students so they can spend quality time together while re-engaging in shared passions and interests. Presenters will describe their extensive catalog of creative programming, which is available to pairs at no cost. Explore two of Perfect Pair’s national initiatives, which offer memory care-specific programming and connect LTBTQ+ older and younger adults. Find out how you can bring this intergenerational program to your community.

Laura Darling

VP of Communications
Front Porch
Glendale, CA
  • 52-A. Should You Transition Away from Skilled Nursing Care?

    • Sunday, October 27, 2024

    1:00 – 2:00 p.m.

    52-A. Should You Transition Away from Skilled Nursing Care?

    The demand for skilled nursing home care has waned in recent years due to the improved health of older adults, reimbursement changes, and increases in care provided in non-skilled settings. This session will focus on three senior living communities that are transitioning from skilled nursing to alternate care models. Presenters will describe a renovation project that converted skilled nursing spaces to memory care, a campus expansion that closed an on-campus skilled nursing setting, and a ground-up life plan community development that offered comprehensive care without on-campus skilled nursing. Join colleagues to discuss how transitions in care delivery can impact financial performance and their implications for strategic planning, financial management, resident relations, and operations.

Michelle DeCurtis

Research Strategy Lead, Senior Associate
Gensler Research Institute
New York, NY
  • 19-F. Are You Ready to Develop an Active Adult Community?

    • Monday, October 28, 2024

    4:30 – 5:30 p.m.

    19-F. Are You Ready to Develop an Active Adult Community?

    Active Adult communities are quickly emerging as the new frontier in aging services. This session will examine the business case for these 55+ developments, which offer resort-type amenities, social activities, and a range of housing options, from stand-alone residential products with no services to integrated developments featuring an extensive care network. Presenters will share research, benchmarking data, and a cross-market perspective as they explore opportunities for established care providers to develop Active Adult communities alone or in partnership with outside developers. Get tips on designing the site, buildings, and residential units for an Active Adult community that will appeal to a new generation of older adults.

Vicki Deitzler

VP Residential Living
Cornwall Manor
Cornwall, PA
  • 111-H. The Benefits of Organic Farming in a Senior Living Community

    • Tuesday, October 29, 2024

    3:00 – 4:00 p.m.

    111-H. The Benefits of Organic Farming in a Senior Living Community

    The well-being of older adults and the health of Pennsylvania soils received welcome boosts when Cornwall Manor Retirement Community established an organic farm on its campus in collaboration with the Rodale Institute, a nonprofit organization promoting organic farming. The 2.5-acre Trailside Organic Farm supports the dining needs of the life plan community and offers residents opportunities to help with farm tasks and purchase fresh produce at weekly farm markets. Presenters will explain the farm’s operations, detail Rodale’s investment, and describe the public relations and marketing benefits the farm brings to the Cornwall Manor. Don’t have room on your campus for a farm? Rodale Institute executives will tell you how to partner with local organic farms to engage residents in agriculture.

Diana Delgado

President & CEO
Eaton Senior Communities, Inc.
Lakewood, CO
  • 92-E. Improving Transitions of Care through EMS Partnerships

    • Monday, October 28, 2024

    3:00 – 4:00 p.m.

    92-E. Improving Transitions of Care through EMS Partnerships

    Emergency medical services (EMS) and aging services providers share a common mission to provide high-quality services to older adults. Yet, transitions of care often suffer because these two providers only interact during times of crisis when both are under tremendous pressure. During this session, an EMS professional and the top executive of a senior living organization will discuss how aging services and EMS providers can improve care transitions by learning to be collaborative and transparent. Presenters will review past, current, and emerging EMS models, explain how these models impact aging services, and offer best practices for working with EMS providers to improve care transitions.

Sandy Delgehausen

Regional Director of Clinical Quality Support/Metrics
Cassia
Edina, MN
  • 94-G. Build Your Quality Improvement Skills

    • Tuesday, October 29, 2024

    8:15 – 9:15 a.m.

    94-G. Build Your Quality Improvement Skills

    Data is at the heart of the Quality Assurance & Performance Improvement (QAPI) process established for nursing homes by the Centers for Medicare & Medicaid Services. But nursing home providers need special skills to successfully use the process to identify and analyze quality data. This session will introduce you to some of those skills, including conducting root cause analyses, prioritizing quality areas, and developing innovative action plans to help you maintain and improve safety and quality. Presenters will offer guidance on using QAPI to improve care practices, resident quality of life, and staff satisfaction while reducing the risk of unfavorable surveys and litigation.