Kimberly Huff
- 108-F. Merge Fitness and Rehab for Optimal Resident Well-Being
Monday, October 28, 2024
4:30 – 5:30 p.m.
108-F. Merge Fitness and Rehab for Optimal Resident Well-Being
Merge Fitness and Rehab for Optimal Resident Well-Being
Rehabilitation services and fitness activities are often provided by separate departments of a life plan community. This session will present a different approach: merging fitness and rehabilitation services into a single department designed to ensure that residents receive early assessments of their fall and injury risks, use the right services at the right time, and spend more years enjoying optimal well-being. Presenters will show you how to develop a comprehensive wellness-based model for all levels of care by combining the skills of fitness and rehabilitation professionals. You’ll learn how to set formal expectations for a new Fitness-Rehabilitation Department and develop a business plan that addresses training needs, budgetary considerations, and marketing opportunities aimed at current and prospective residents.
Barbara Hughes Sullivan
- 64-G. Innovating Together: Life Plan Communities and Villages
Tuesday, October 29, 2024
8:15 – 9:15 a.m.
64-G. Innovating Together: Life Plan Communities and Villages
Innovating Together: Life Plan Communities and Villages
A Village is a neighborhood-based nonprofit membership organization that uses volunteers to help older residents remain connected with their neighbors while continuing to live in their own homes. This session will focus on the innovative partnerships that can evolve between Villages and life plan communities. Find out how life plan communities are working with Villages to offer the most appropriate services to individuals living in their homes and communities. You’ll even meet a housing provider that partnered with an Area Agency on Aging to develop a Village within an existing Naturally Occurring Retirement Community. Presenters will discuss federal and state policy changes that could help expand the development of similar models nationwide.
Hayes Hunt
- 129-H. Finance and Legal Compliance: A Game Show Tour of the Issues
Tuesday, October 29, 2024
3:00 – 4:00 p.m.
129-H. Finance and Legal Compliance: A Game Show Tour of the Issues
Finance and Legal Compliance: A Game Show Tour of the Issues
If you don’t normally associate finance and legal compliance issues with fun and games, you may change your mind after attending this session. Designed as an interactive game show, the session will invite audience members to test their knowledge of compliance issues by participating in polls and answering multiple-choice questions on their cell phones. A team of presenters will delve deeper into specific compliance and ethical issues involving nonprofit governance, accounting, and government investigations affecting boards of directors, third-party providers, residents, and employees. Along the way, presenters will discuss issues related to bond financing, IRS guidelines, and nonprofit prosecution and enforcement. You’ll go home ready to analyze and resolve complex financial and legal issues with your executive team.
Adriene Iverson
- 58-D. Affiliation: Last Resort or Best Path Forward?
Monday, October 28, 2024
8:15 – 9:15 a.m.
58-D. Affiliation: Last Resort or Best Path Forward?
Affiliation: Last Resort or Best Path Forward?
Affiliation is often seen as a last resort for a troubled senior living community. However, deciding to join with another entity can also represent an organization’s best path to achieving its strategic vision. This session will reframe the concept of affiliation by presenting the story of the Elder Care Alliance (ECA), which chose to pursue an affiliation after undergoing a robust strategic planning process. Presenters will offer a brief overview of the process ECA used to explore whether an affiliation would improve the odds of achieving its vision for success. Take home practical tools for identifying, pursuing, and evaluating potential affiliation partners. Explore key governance issues associated with one of the most significant decisions your board of directors may ever make.
Stuart Jackson
- 59-D. Beyond the Continuum: Embracing an Aging-in-Place Model
Monday, October 28, 2024
8:15 – 9:15 a.m.
59-D. Beyond the Continuum: Embracing an Aging-in-Place Model
Beyond the Continuum: Embracing an Aging-in-Place Model
The traditional continuum of care model, which provides care in segmented settings, no longer meets the preferences of consumers who want to access a suite of services in a variety of physical settings. In response to this shift in consumer preferences, more providers of aging services are adopting an age-in-place model featuring wellness clinics, nurse practitioners, in-house home care, and hospice services. Join representatives of LeadingAge Gold Partner Greystone to explore the operational, physical plant, and marketing strategy changes providers must make before adopting an age-in-place model. Presenters will offer guidance on mitigating the aging-in-place model’s financial impact on the traditional life plan community.
Gary Jacobs
- 152-L. How to Rally Your Team Around a Culture of Excellence
Wednesday, October 30, 2024
11:00 a.m. – 12:00 p.m.
152-L. How to Rally Your Team Around a Culture of Excellence
How to Rally Your Team Around a Culture of Excellence
“Organizational culture” can be an overused, theoretical term that is often misunderstood. During this session, aging services providers from Washington State will clarify your understanding of culture and increase your appreciation for its role in your organization. Representatives of Parkshore Senior Living in Seattle will share their formula for building a great employee experience by rallying team members around a Culture of Excellence. The vice president of people at Transforming Age in Bellevue will describe how senior leaders can influence that Culture of Excellence by promoting authenticity, transparency, mission orientation, communication, and trust. Gain practical tools for activating your Culture of Excellence through everyday business practices, including hiring, onboarding, and mentoring.
Rhiannon Jacobsen
- 23-J. Advancing Sustainability Efforts While Reinforcing Mission and Values
Wednesday, October 30, 2024
8:00 – 9:00 a.m.
23-J. Advancing Sustainability Efforts While Reinforcing Mission and Values
Advancing Sustainability Efforts While Reinforcing Mission and Values
Cedar Community in West Bend, WI, is committed to protecting the environment and being a good neighbor in the communities where its five campuses are located. The organization backed up that commitment by giving the Cedar Lakes Conservation Foundation 100 acres of land in a primary environmental corridor. This session will explore how Cedar Community’s efforts to promote ecological sustainability have affected its marketing, public relations, fundraising, and operations. Presenters will offer tips for addressing sustainability issues while planning new construction, repositioning, and renovation work. Discover how powerful storytelling about sustainable design can garner stakeholder support, improve marketing efforts, and elevate organizational mission.
Jill Janes
- 77-D. Transform your Brand Experience with Storytelling
Monday, October 28, 2024
8:15 – 9:15 a.m.
77-D. Transform your Brand Experience with Storytelling
Transform your Brand Experience with Storytelling
Does your brand spark feelings of connection and authenticity? If not, you may be spending too much time focusing on your logo and tagline and not enough time listening to the human-interest stories living within your senior living community. Those stories can convince prospective residents and employees that something special is happening within your walls. This session will explore how older adult storytelling can captivate audiences and encourage deeper engagement with your brand, especially when those stories go viral on social media. Presenters will give you practical strategies for harnessing the storytelling potential of residents in your community and showcasing the authenticity that today’s buyers crave.
Philip Jean
- 63-F. Two Campuses, One Community: The Piper Shores Story
Monday, October 28, 2024
4:30 – 5:30 p.m.
63-F. Two Campuses, One Community: The Piper Shores Story
Two Campuses, One Community: The Piper Shores Story
Piper Shores, Maine’s first and only nonprofit life plan community, experienced solid growth, impressive financial performance, and positive Fitch ratings during its first 21 years of operations. After evaluating the community’s long-term stability, the Piper Shores board of directors and senior management decided that it made sense to expand the organization by building a new 45-acre campus called The Meadows across the street. This session will showcase the strategic, development, financial, and operational plans that preceded this major expansion. Presenters will share how they made decisions about the expansion and how residents worked together to build a sense of community across two campuses.
Jennifer Jimenez Marana
- 26-A. Helping Frontline Caregivers Navigate Microaggressions
Sunday, October 27, 2024
1:00 – 2:00 p.m.
26-A. Helping Frontline Caregivers Navigate Microaggressions
Helping Frontline Caregivers Navigate Microaggressions
Many frontline professional caregivers have experienced microaggressions at one time or another while working in senior living organizations. These everyday slights, insults, and putdowns generally come from well-intentioned individuals who may be unaware they have engaged in demeaning ways. Intended or not, microaggressions can profoundly impact individuals across a wide range of identities. This session will delve into the nature of microaggressions and offer actionable strategies to help individuals and leaders address them. Presenters will demonstrate a mindfulness technique that helps professional caregivers proactively address and cope with microaggressions. You’ll return home better able to recognize the manifestations and impact of microaggressions and create a proactive and supportive environment for frontline caregivers in your organization.
Nathan Jones
- 77-D. Transform your Brand Experience with Storytelling
Monday, October 28, 2024
8:15 – 9:15 a.m.
77-D. Transform your Brand Experience with Storytelling
Transform your Brand Experience with Storytelling
Does your brand spark feelings of connection and authenticity? If not, you may be spending too much time focusing on your logo and tagline and not enough time listening to the human-interest stories living within your senior living community. Those stories can convince prospective residents and employees that something special is happening within your walls. This session will explore how older adult storytelling can captivate audiences and encourage deeper engagement with your brand, especially when those stories go viral on social media. Presenters will give you practical strategies for harnessing the storytelling potential of residents in your community and showcasing the authenticity that today’s buyers crave.
Stacey Judge
- 107-E. Combatting Social Isolation in Your Community
Monday, October 28, 2024
3:00 – 4:00 p.m.
107-E. Combatting Social Isolation in Your Community
Combatting Social Isolation in Your Community
Senior living communities work hard to create opportunities for residents to connect socially while receiving the supportive services they need. However, some residents experience social isolation as they struggle to transition into senior living. This session will share best practices to improve resident engagement. Presenters will discuss the need to assess residents regularly for social isolation and to marshal the tools needed to help those residents engage with the community. They will introduce technologies including social companion robots, that can help identify those in need of therapeutic counseling and supplement the delivery of in-person services. These interventions can improve the well-being of residents at risk for social isolation, alleviate loneliness, and even motivate residents to pursue behaviors that improve their well-being.