Anna Mowry

Director of Workforce Solutions
LeadingAge Minnesota
Minneapolis, MN, US
  • 140-B. International Perspectives: Creating Pipelines for Foreign-Born Workers

    • Sunday, November 02, 2025

    2:45 – 3:45 p.m.

    140-B. International Perspectives: Creating Pipelines for Foreign-Born Workers

    The demand for qualified caregivers is rising worldwide, and workforce shortages in aged care are intensifying. Domestic solutions are critical, but the aged care sector must also embrace innovative global partnerships. This session will examine how providers in Minnesota are working with the Kenyan State Department of Diaspora Affairs to create sustainable pipelines for foreign-born workers. Discover how similar initiatives can strengthen the U.S. healthcare workforce, enhance global skillsets, and improve healthcare outcomes. You’ll learn the steps necessary to engage in international recruitment, navigate complex immigration systems, and foster partnerships that prioritize workforce needs and advance global healthcare.

Cameron Muir

Chief Medical & Innovation Officer
National Partnership for Healthcare and Hospice Innovation
Washington, DC, USA
  • 74-C. Tools to Enhance Your Hospice and Palliative Care Referrals

    • Sunday, November 02, 2025

    4:30 – 5:30 p.m.

    74-C. Tools to Enhance Your Hospice and Palliative Care Referrals

    Are you looking to increase referrals to your palliative and hospice care programs, extend the length of stay, and provide patients with more quality days at home? This session will equip you with the tools you need to achieve these goals. Representatives from a national association of nonprofit hospices will share insights from their work developing and implementing three community-based advanced illness management programs focused on cardiac, lung, and dementia care. Presenters will describe the resources they created to promote clinical excellence in hospice care and improve access to their programs. You’ll gain insights into the key components of advanced illness management and receive materials you can share with hospice patients and their caregivers.

Betsy Mullen

COO
Legacy Lifecare
Peabody, MA, US
  • 56-L. Stronger Together: Securing Your Future through Affiliation

    • Wednesday, November 05, 2025

    11:30 a.m. – 12:30 p.m.

    56-L. Stronger Together: Securing Your Future through Affiliation

    Affiliation has become an indispensable tool for nonprofit senior living organizations facing complex challenges. This session will include case studies where organizations enhanced operational efficiency, stabilized finances, improved care quality, and strengthened recruitment and staff development after affiliating with a network of charitable, nonprofit senior care organizations. Presenters will provide practical strategies for examining various collaborative models. You’ll take home a framework for evaluating when affiliation might be beneficial, criteria for identifying and selecting suitable partners, and tips for ensuring that an affiliation aligns with your organization’s mission and goals. Don’t miss this opportunity to explore a strategy that could help secure your organization and its mission.

  • 146-F. Easy-to-Implement Strategies for Boosting Staff Retention

    • Monday, November 03, 2025

    4:30 – 5:30 p.m.

    146-F. Easy-to-Implement Strategies for Boosting Staff Retention

    Are you looking for proven strategies to boost staff retention? Look no further than this session featuring leaders from Chelsea Jewish Lifecare in Chelsea, MA. Chief Executive Officer Barry Berman and Chief Operating Officer Betsy Mullen will discuss their organization’s impressive retention record: 25% of the employees have been with the organization for at least 10 years, nursing staff turnover is among the lowest in the state, and they haven’t relied on staffing agencies for 30 years. Presenters will share their keys to success, including an innovative onboarding process, ongoing communication, and staff appreciation initiatives. Join this session to learn easy-to-implement strategies for reducing vacancies, lowering turnover, and fostering a high-performing culture.

Dianne Munevar

Partner
Healthsperien
Washington, DC
  • 77-E. Positioning Senior Living in a Value-Based Care Environment

    • Monday, November 03, 2025

    3:00 – 4:00 p.m.

    77-E. Positioning Senior Living in a Value-Based Care Environment

    Recent research suggests that senior living residents experience lower mortality rates and fewer hospitalizations than their peers in the broader community. This session will explore what these research findings suggest about the growing value of the housing and care provided to older adults living in congregate settings. Presenters will discuss the role that senior living organizations play in delivering integrated solutions for chronic disease management and proactive well-care. They will also detail integrated housing and care models that offer preventive services while boosting resident satisfaction, improving healthcare outcomes, and providing financial incentives to senior living providers. You’ll gain insights into the role of data in positioning your community to participate in value-based care.

Kathleen Murray

Director of Organizational Learning & Development and International Recruitment
Benedictine Health System
Minneapolis, MN, US
  • 140-B. International Perspectives: Creating Pipelines for Foreign-Born Workers

    • Sunday, November 02, 2025

    2:45 – 3:45 p.m.

    140-B. International Perspectives: Creating Pipelines for Foreign-Born Workers

    The demand for qualified caregivers is rising worldwide, and workforce shortages in aged care are intensifying. Domestic solutions are critical, but the aged care sector must also embrace innovative global partnerships. This session will examine how providers in Minnesota are working with the Kenyan State Department of Diaspora Affairs to create sustainable pipelines for foreign-born workers. Discover how similar initiatives can strengthen the U.S. healthcare workforce, enhance global skillsets, and improve healthcare outcomes. You’ll learn the steps necessary to engage in international recruitment, navigate complex immigration systems, and foster partnerships that prioritize workforce needs and advance global healthcare.

Joseph Musgrave

CEO
Home & Community Care Ireland
Dublin, Ireland

Cyrelle Muskat

Chief Heritage Officer (interim), Director of Quality Systems and Wellness
Baycrest
North York, ON, Canada
  • 73-C. International Perspectives: Driving Care Quality through Data Sharing

    • Sunday, November 02, 2025

    4:30 – 5:30 p.m.

    73-C. International Perspectives: Driving Care Quality through Data Sharing

    The Seniors Quality Leap Initiative (SQLI) is an international consortium established by North American and South African leading long-term care organizations. SQLI strives to enhance the quality of life and care for older adults by encouraging providers to share performance data and outcomes from their quality improvement initiatives with one another. During this session, SQLI leaders and members will showcase their efforts to improve providers’ benchmarking capacity, including ongoing research into developing an overall resident quality of life composite score and consistent employee engagement measures. Three aging services executives will discuss how SQLI participation has influenced their organization’s quality improvement efforts.

Valerie Mutterperl

Associate Principal
Perkins Eastman
Pittsburgh, PA, United States
  • 45-D. Reposition Obsolete Care to a More Appealing Care Model

    • Monday, November 03, 2025

    8:30 – 9:30 a.m.

    45-D. Reposition Obsolete Care to a More Appealing Care Model

    Despite evolving consumer needs and preferences, the fundamental nursing home model has remained unchanged since the advent of Medicare and Medicaid 60 years ago. This session will explore a new direction. You’ll meet a chief executive who transformed a traditional nursing home into a comprehensive long-term care organization and a highly respected architect leading efforts to redesign and reposition nursing homes. Together, they will examine anticipated changes to Medicare and Medicaid that could create opportunities for revitalizing long-term care by implementing innovative and scalable models tailored to diverse consumer preferences. Join this session to discover the steps you can take to reposition your nursing home as a more appealing care model.

Kimberly Nelson

Director of Philanthropy
Greenspring by Erickson Senior Living
Springfield, VA, US
  • 51-H. Enhance Workforce and Community Impact with Employee Scholarships

    • Tuesday, November 04, 2025

    3:00 – 4:00 p.m.

    51-H. Enhance Workforce and Community Impact with Employee Scholarships

    Your organization can address workforce challenges and promote employee development by offering scholarships to help employees pursue higher education and improve their professional skills. This session will highlight three organizations that award scholarships to employees and students with support from residents who make donations, review applications, and allocate awards. Presenters will discuss the development, implementation, and outcomes of scholarship initiatives while sharing practical steps for securing funding, engaging stakeholders, and measuring success. Discover how to create scholarship programs that empower employees, attract new talent, and reinforce your organization’s commitment to mission-driven service. You’ll obtain tools to evaluate your scholarship program’s success, ensure its lasting impact, and demonstrate a return on investment for your organization and workforce.

Tiffany Nicolette

Vice President of Housing & Services
Comprehensive Housing Assistance, Inc. (CHAI)
Baltimore, MD, US
  • 118-H. Modernizing Your Approach to Affordable Housing Operations

    • Tuesday, November 04, 2025

    3:00 – 4:00 p.m.

    118-H. Modernizing Your Approach to Affordable Housing Operations

    *Closed to Press* Affordable housing providers will soon be required to navigate significant changes in the rules governing who lives in federally subsidized communities, the federal rental assistance each household receives, and how providers communicate with, screen, and accommodate applicants and residents. This session will encourage you to view these upcoming changes as opportunities for modernization and optimization. Presenters will introduce effective practices to help you achieve the mission of affordable housing while adhering to new rules and policies. They will discuss mission-driven approaches to implementing the Housing Opportunity Through Modernization Act (HOTMA), recommend adjustments to criminal background screening, and help you foster positive resident outcomes and streamline workflows for housing staff.

Roseline Njogu

Honorable Principal Secretary
Kenya State Department of Diaspora Affairs
Nairobi, Kenya
  • 140-B. International Perspectives: Creating Pipelines for Foreign-Born Workers

    • Sunday, November 02, 2025

    2:45 – 3:45 p.m.

    140-B. International Perspectives: Creating Pipelines for Foreign-Born Workers

    The demand for qualified caregivers is rising worldwide, and workforce shortages in aged care are intensifying. Domestic solutions are critical, but the aged care sector must also embrace innovative global partnerships. This session will examine how providers in Minnesota are working with the Kenyan State Department of Diaspora Affairs to create sustainable pipelines for foreign-born workers. Discover how similar initiatives can strengthen the U.S. healthcare workforce, enhance global skillsets, and improve healthcare outcomes. You’ll learn the steps necessary to engage in international recruitment, navigate complex immigration systems, and foster partnerships that prioritize workforce needs and advance global healthcare.

Francis Njuakom

Executive Director
Community Development Volunteers for Technical Assistance (CDVTA)
Bamenda, NWR, Republic of Cameroon
  • 112-D. International Perspectives: Challenges, Innovations, and Global Lessons

    • Monday, November 03, 2025

    8:30 – 9:30 a.m.

    112-D. International Perspectives: Challenges, Innovations, and Global Lessons

    As one of our youngest and fastest-aging continents, Africa has much to teach the world about providing inclusive, rights-based aged care characterized by resilience, strong community traditions, and limited resources. During this session, advocates and practitioners will explore the evolving landscape of aging and caregiving in Africa, including rural caregiving, community-based care, gender-based violence, legal and financial gaps, and elder-led advocacy networks. You’ll engage in a dynamic conversation about the current state of aged care in Africa, the African Union’s mission to integrate aging into law and policy, and the continent’s vision for the future. Don’t miss this opportunity to discover what your region can learn from Africa’s unique approach to aged care.