Sara Montalto

VP, Strategic Services
Love & Company, Inc.
Frederick, MD, United States
  • 55-K. Finding New Places Where Your Organization Can Grow

    • Wednesday, November 05, 2025

    10:00 – 11:00 a.m.

    55-K. Finding New Places Where Your Organization Can Grow

    Growth is the most effective strategy for nonprofit organizations seeking long-term sustainability in the senior living sector. But where should you establish a new project, and which senior living offering will best meet the needs of older adults in your chosen locale? This session will help you tackle the formidable task of identifying and prioritizing new locations where your organization can grow. Presenters will guide you to think strategically about potential sites for new growth and show you how to use data tools to prioritize where to conduct detailed site searches and market analyses. You’ll also learn to leverage market-driven information to select the type of project most likely to succeed in your chosen area.

James Hunter Moore

Interim President & CEO
Swiss Village, Inc.
Berne, IN, USA
  • 31-E. Engage Residents as Partners to Help Your Community Thrive

    • Monday, November 03, 2025

    3:00 – 4:00 p.m.

    31-E. Engage Residents as Partners to Help Your Community Thrive

    Are you looking to enhance your community’s operations, reduce costs, and attract new residents? This session will help you enlist your most effective allies the older adults living in your community to support this effort. Presenters will demonstrate how to achieve lasting success by creating a living environment that inspires resident enthusiasm for your community’s mission. That enthusiasm can spur authentic resident advocacy and resident-driven initiatives that will help enhance your community’s vitality, cultivate meaningful connections, and generate heartfelt word-of-mouth referrals. Discover how to engage residents as active partners in improving service delivery, optimizing costs, and fostering a positive community image.

Kim Moore

CFO
Butterfield Trail Village
Fayetteville, AR, USA

Arick Morton

CEO
NIC MAP
Raleigh, NC, USA
  • 50-G. The Senior Living Imperative: Prepare for Sustained Growth

    • Tuesday, November 04, 2025

    8:30 – 9:30 a.m.

    50-G. The Senior Living Imperative: Prepare for Sustained Growth

    Senior living providers are experiencing unprecedented demand for housing and services from a changing consumer base. Providers can respond most effectively by identifying and capitalizing on new growth opportunities. During this session, experts from the National Investment Center for Seniors Housing & Care, NIC MAP, and Greystone will discuss relevant analytics and research findings related to market absorption, occupancy rates, and revenue growth in the senior living sector. Presenters will identify markets poised for expansion, help you assess financial performance and growth opportunities, and show you how to act on data trends and market dynamics to prepare your organization for sustainable growth. You’ll acquire the tools and insights to transform today’s market complexities into tomorrow’s successes.

Anne Moses

Vice President
Next Level Senior Advisors
Oklahoma City, OK, United States

Anne Moses

Vice President
Next Level Senior Advisors
Oklahoma City, OK, USA
  • 59-C. How Important are Placement Agencies to Your Marketing Program?

    • Sunday, November 02, 2025

    4:30 – 5:30 p.m.

    59-C. How Important are Placement Agencies to Your Marketing Program?

    Placement agencies can help senior living communities attract new residents. They can also serve as a valuable resource to older adults seeking housing, services, and supports. How can providers evaluate an agency to ensure it shares their values and goals? This session will help you answer that question. Presenters will examine the influence of placement agencies on the senior living sector, the benefits and drawbacks of using these agencies, and strategies for establishing mutually beneficial partnerships with them. A panel representing placement agencies and providers will discuss common challenges related to agency fees, competition, market dynamics, transparency, and resident choice. Discover how to effectively collaborate with placement agencies to streamline the referral process and increase your occupancy rate.

Scott Motyka

CEO
Covenant Health Network
Phoenix, AZ, USA
  • 3-B. Remote Monitoring: Transforming Care Across the Continuum

    • Sunday, November 02, 2025

    2:45 – 3:45 p.m.

    3-B. Remote Monitoring: Transforming Care Across the Continuum

    Remote patient monitoring (RPM) technologies can transform care delivery across the continuum. This session will showcase two types of RPM devices: contactless devices that track key clinical indicators like heart rate and respiratory changes, and connected devices like blood sugar monitors, blood pressure monitors, pulse oximeters, and digital scales that collect vitals remotely. Presenters will explain how these technologies help prevent health complications and unnecessary emergency room visits by sending data to remote clinicians who can follow up with care teams as needed. Discover how RPM technology can help your organization reduce staff burden and improve resident/patient (and family) satisfaction. You’ll gain practical insights for selecting and deploying RPM solutions in your community.

Anna Mowry

Director of Workforce Solutions
LeadingAge Minnesota
Minneapolis, MN, USA
  • 140-B. International Perspectives: Creating Pipelines for Foreign-Born Workers

    • Sunday, November 02, 2025

    2:45 – 3:45 p.m.

    140-B. International Perspectives: Creating Pipelines for Foreign-Born Workers

    The demand for qualified caregivers is rising worldwide, and workforce shortages in aged care are intensifying. Domestic solutions are critical, but the aged care sector must also embrace innovative global partnerships. This session will examine how providers in Minnesota are working with the Kenyan State Department of Diaspora Affairs to create sustainable pipelines for foreign-born workers. Discover how similar initiatives can strengthen the U.S. healthcare workforce, enhance global skillsets, and improve healthcare outcomes. You’ll learn the steps necessary to engage in international recruitment, navigate complex immigration systems, and foster partnerships that prioritize workforce needs and advance global healthcare.

Cameron Muir

Chief Medical & Innovation Officer
National Partnership for Healthcare and Hospice Innovation
Washington, DC, USA
  • 74-C. Tools to Enhance Your Hospice and Palliative Care Referrals

    • Sunday, November 02, 2025

    4:30 – 5:30 p.m.

    74-C. Tools to Enhance Your Hospice and Palliative Care Referrals

    Are you looking to increase referrals to your palliative and hospice care programs, extend the length of stay, and provide patients with more quality days at home? This session will equip you with the tools you need to achieve these goals. Representatives from a national association of nonprofit hospices will share insights from their work developing and implementing three community-based advanced illness management programs focused on cardiac, lung, and dementia care. Presenters will describe the resources they created to promote clinical excellence in hospice care and improve access to their programs. You’ll gain insights into the key components of advanced illness management and receive materials you can share with hospice patients and their caregivers.

Betsy Mullen

COO
Legacy Lifecare
Peabody, MA, United States
  • 56-L. Stronger Together: Securing Your Future through Affiliation

    • Wednesday, November 05, 2025

    11:30 a.m. – 12:30 p.m.

    56-L. Stronger Together: Securing Your Future through Affiliation

    Affiliation has become an indispensable tool for nonprofit senior living organizations facing complex challenges. This session will include case studies where organizations enhanced operational efficiency, stabilized finances, improved care quality, and strengthened recruitment and staff development after affiliating with a network of charitable, nonprofit senior care organizations. Presenters will provide practical strategies for examining various collaborative models. You’ll take home a framework for evaluating when affiliation might be beneficial, criteria for identifying and selecting suitable partners, and tips for ensuring that an affiliation aligns with your organization’s mission and goals. Don’t miss this opportunity to explore a strategy that could help secure your organization and its mission.

  • 146-F. Easy-to-Implement Strategies for Boosting Staff Retention

    • Monday, November 03, 2025

    4:30 – 5:30 p.m.

    146-F. Easy-to-Implement Strategies for Boosting Staff Retention

    Are you looking for proven strategies to boost staff retention? Look no further than this session featuring leaders from Chelsea Jewish Lifecare in Chelsea, MA. Chief Executive Officer Barry Berman and Chief Operating Officer Betsy Mullen will discuss their organization’s impressive retention record: 25% of the employees have been with the organization for at least 10 years, nursing staff turnover is among the lowest in the state, and they haven’t relied on staffing agencies for 30 years. Presenters will share their keys to success, including an innovative onboarding process, ongoing communication, and staff appreciation initiatives. Join this session to learn easy-to-implement strategies for reducing vacancies, lowering turnover, and fostering a high-performing culture.

Steve Muller

Chief Operating Officer
Garden Spot Village
New Holland, PA, USA

Dianne Munever

Vice President, Health Care Strategy
NORC at the University of Chicago
Chicago, IL, USA
  • 77-E. Positioning Senior Living in a Value-Based Care Environment

    • Monday, November 03, 2025

    3:00 – 4:00 p.m.

    77-E. Positioning Senior Living in a Value-Based Care Environment

    Recent research suggests that senior living residents experience lower mortality rates and fewer hospitalizations than their peers in the broader community. This session will explore what these research findings suggest about the growing value of the housing and care provided to older adults living in congregate settings. Presenters will discuss the role that senior living organizations play in delivering integrated solutions for chronic disease management and proactive well-care. They will also detail integrated housing and care models that offer preventive services while boosting resident satisfaction, improving healthcare outcomes, and providing financial incentives to senior living providers. You’ll gain insights into the role of data in positioning your community to participate in value-based care.