Fran Palma

Sr, VP of Digital Strategies
Covenant Living Communities and Services
Skokie, IL
  • 63-C. Sales, Marketing, and Beyond: AI in Senior Living

    • Sunday, October 25, 2026

    4:30 – 5:30 p.m.

    63-C. Sales, Marketing, and Beyond: AI in Senior Living

    Interested in leveraging artificial intelligence (AI) but concerned about maintaining a disciplined focus on privacy, legal compliance, and ethical safeguards? In this session, you’ll learn how a multisite senior living organization is achieving these goals and how you can too. Presenters will show you how AI-generated video, messaging, and design templates can expand your marketing team’s capabilities while maintaining consistent brand quality. They’ll also explain how AI can work across your organization to streamline workflows, accelerate decision-making, enhance new-hire onboarding, and support personalized learning. You’ll leave this session with a clearer understanding of how AI expands organizational capacity when implemented with intentional guardrails and a human-first philosophy.

Michelle M Pandolfi

VP, HCBS
Whitney Center, Inc.
Hamden, CT
  • 48-G. The New Frontier: Inside Continuing Care at Home (CCaH)

    • Tuesday, October 27, 2026

    8:30 – 9:30 a.m.

    48-G. The New Frontier: Inside Continuing Care at Home (CCaH)

    As the desire to age in place grows among older adults, Continuing Care at Home (CCaH) programs are emerging as an innovative alternative to traditional senior living. In return for an entrance fee and monthly dues, CCaH members receive comprehensive long-term care services while remaining in their own homes. During this session, three CCaH providers will compare CCaH models, detailing their financial structures, membership designs, and operational approaches. Presenters will help you identify which CCaH model best aligns with your organization’s mission, market, and strategic goals. You’ll discover key factors that contributed to the success of organizations that have launched and grown CCaH programs, as well as the challenges they faced along the way.

Baylie Panzi

Vice President, Human Resources
LCS
Des Moines, IA
  • 141-H. What if You Could Prevent Employees from Leaving Their Jobs?

    • Tuesday, October 27, 2026

    3:00 – 4:00 p.m.

    141-H. What if You Could Prevent Employees from Leaving Their Jobs?

    In today’s labor-constrained environment, senior living organizations need more than hindsight. They need actionable foresight. This session will showcase a tool that LCS built that can help. You’ll hear about Retention Radar, a predictive workforce intelligence solution that identifies departments with employees most at risk of leaving their jobs and recommends targeted, practical interventions to support engagement and stability. By analyzing indicators such as benefits participation, scheduling alignment, supervisor stability, and PTO utilization, this innovative tool helps community leaders focus their efforts where they can have the greatest impact. Presenters will explain how Retention Radar equips Executive Directors, Administrations, Human Resources teams, and other operations leaders to interpret workforce trends and make data-informed decisions. Users of the tool will share strategies for translating predictive analytics into targeted retention interventions and explain how Retention Radar is helping to reduce turnover while enhancing the resident experience.

Davis Park

VP of Transformation
Front Porch
Glendale, CA
  • 7-G. Building Digital Confidence among Older Adults

    • Tuesday, October 27, 2026

    8:30 – 9:30 a.m.

    7-G. Building Digital Confidence among Older Adults

    Many senior living organizations are adept at implementing new technology solutions and devices to improve older adults’ daily lives. Yet these organizations often overlook an important truth: the success of any new technology depends not on a high-tech device but on the user’s confidence and ability to use it. That’s where digital literacy comes in. This session will show you how to foster curiosity rather than hesitation among older adults, enabling them to learn the digital skills needed for meaningful engagement with technology. Presenters will provide strategies to help you design digital literacy programs that empower older adults and ensure they are not left behind in the digital age.

Dana Parsons

Vice President & Legislative Counsel
LeadingAge Virginia
Glen Allen, VA
  • 102-G. CCRC Statutes for Growth-Minded Multi-State Providers

    • Tuesday, October 27, 2026

    8:30 – 9:30 a.m.

    102-G. CCRC Statutes for Growth-Minded Multi-State Providers

    Looking to expand your organizational footprint by establishing life plan communities in multiple states? Your success will depend on how well you understand each new state’s life plan community statutes. This session will outline the benefits and risks of expanding across state lines to establish life plan communities. An expert panel of multi-state executives, financial experts, and LeadingAge state partners will discuss the strategic, practical, and legal requirements of multi-state expansion and guide you in assessing each new state’s receptivity to life plan communities. A review of existing state laws and legislative trends will round out the session. You’ll gain access to LeadingAge tools and resources to inform your decision-making.

Alex Patterson

President & CEO
Presbyterian Homes of Georgia, Inc.
Austell, GA
  • 54-J. Proven Strategies for Life Plan Community Expansion

    • Wednesday, October 28, 2026

    8:30 – 9:30 a.m.

    54-J. Proven Strategies for Life Plan Community Expansion

    Growth can enhance a life plan community’s mission, diversify its revenue, expand its market reach, and enable it to serve more older adults. But it also carries significant financial, operational, and reputational risks. In this session, two life plan community leaders and a marketing strategist will demystify the expansion process. They’ll share how they make growth decisions by assessing organizational readiness, aligning boards, securing financing, analyzing competitors, and building demand before opening. Let these experienced leaders give you confidence and a practical roadmap for pursuing strategic expansion that balances mission-driven decision-making with business imperatives.

Sue Paul

Senior Director of Well-being and Brain Health
Asbury Communities, Inc.
Frederick, MD
  • 111-C. Combining Physical and Cognitive Training for Brain Health

    • Sunday, October 25, 2026

    4:30 – 5:30 p.m.

    111-C. Combining Physical and Cognitive Training for Brain Health

    Cognitive health is a key predictor of independence, quality of life, and long-term care use among older adults. Yet many senior living communities still rely on passive brain-health approaches that lack measurable outcomes. This session will present results from a recent study showing that older adults who combined physical movement with cognitive processing in a single, interactive intervention achieved significant cognitive gains. Presenters will review the study’s findings, which suggest that even low-frequency, consistent training can yield measurable benefits. They’ll also offer tips for integrating cognitive-motor training into your wellness programs, reimbursement models, and population health strategies.

  • 126-F. Reimagining Outdoor Space as a Healthy Aging Infrastructure

    • Monday, October 26, 2026

    4:30 – 5:30 p.m.

    126-F. Reimagining Outdoor Space as a Healthy Aging Infrastructure

    Traditional wellness and therapy spaces often fall short of meeting the needs of older adults, especially those with mobility limitations or cognitive decline. Fortunately, that’s changing. This session will explore how SeniorScapes, Inc., is creating environments that help older adults move, socialize, and thrive outdoors with dignity and safety. Presenters will showcase the nonprofit’s flagship project at Asbury Communities in Frederick, MD, and explain how it supports fitness, mobility, and brain health. You’ll learn which design and program elements to include in age-friendly public spaces and explore the broader role of parks as social infrastructure that promotes connection and equity for older adults.

Brad Paulis

Partner
Continuing Care Actuaries
Reisterstown, MD
  • 65-E. Early Advantage Programs: Put Your Wait List to Work

    • Monday, October 26, 2026

    3:00 – 4:00 p.m.

    65-E. Early Advantage Programs: Put Your Wait List to Work

    Innovative service models are gaining traction as life plan communities navigate shifting consumer expectations and competitive pressures. This session will examine one such model: Early Advantage programs that allow waitlisted individuals to become “residents” before moving in. Two providers, an actuary, and a strategic consultant will describe these programs, which often charge consumers a fee in exchange for priority waitlist placement or early access to healthcare services. Presenters will explore how these programs benefit providers and the challenges related to pricing, operations, and policy-setting. You’ll learn what motivates prospective residents to join these programs, lessons learned by providers, and risk factors for boards to consider.

Dee Pekruhn

Senior Director, Life Plan Communities and CCaH
LeadingAge
Washington, DC
  • 102-G. CCRC Statutes for Growth-Minded Multi-State Providers

    • Tuesday, October 27, 2026

    8:30 – 9:30 a.m.

    102-G. CCRC Statutes for Growth-Minded Multi-State Providers

    Looking to expand your organizational footprint by establishing life plan communities in multiple states? Your success will depend on how well you understand each new state’s life plan community statutes. This session will outline the benefits and risks of expanding across state lines to establish life plan communities. An expert panel of multi-state executives, financial experts, and LeadingAge state partners will discuss the strategic, practical, and legal requirements of multi-state expansion and guide you in assessing each new state’s receptivity to life plan communities. A review of existing state laws and legislative trends will round out the session. You’ll gain access to LeadingAge tools and resources to inform your decision-making.

Simone Pena

Vice President of Operations
Brickford Senior Living
Tinley Park, IL
  • 52-I. Jump-Start Holistic Wellness with Part B Medicare

    • Tuesday, October 27, 2026

    4:30 – 5:30 p.m.

    52-I. Jump-Start Holistic Wellness with Part B Medicare

    In 2024, Medicare added new fee-for-service codes to address health-related social needs and to cover services that help beneficiaries navigate the healthcare system. The new Part B codes may create payment opportunities for services you already offer at no charge. This session will outline the components and benefits of holistic wellness programs and explain how they improve health outcomes for residents and clients. Presenters will describe Part B programs that cover holistic wellness services and identify innovative technologies and practices that support service delivery. You’ll take home summaries of all relevant Part B programs, a pro forma revenue calculator for Part B income, and samples of assessments and care plans.

Anneliese Peterson

Sr. Vice President Operations/COO
Benedictine Health System
Minneapolis, MN
  • 107-K. Immigration Policy: A Key to Mission-Driven Aging Services

    • Wednesday, October 28, 2026

    10:00 – 11:00 a.m.

    107-K. Immigration Policy: A Key to Mission-Driven Aging Services

    Immigration policy has become increasingly important to aging services providers, shaping both the immediate availability and the long-term sustainability of the caregiving workforce. This session will feature a panel presentation and an interactive exchange that explore immigration’s key role in helping providers meet the service and support needs of older adults. Presenters will examine how immigration policy affects providers’ ability to attract and retain essential caregiving talent. They’ll also explore specific policies that could help address current and future workforce needs. You’ll leave this session equipped with strategies to make your immigration-related advocacy as effective as possible.

Salvatore Petronella

Policy & Public Affairs Lead
Labor Mobility Partnerships (LaMP)
Stockholm
  • 150-P. Age Readiness: A Global Imperative

    • Saturday, October 24, 2026

    9:00 a.m. – 5:00 p.m.

    150-P. Age Readiness: A Global Imperative

    Join innovators, policymakers, researchers, and service providers for this full-day summit exploring how to build societies ready for longevity. The program will feature global perspectives and cross-disciplinary dialogue to help participants challenge traditional assumptions about ageing, explore emerging innovations and best practices, and identify opportunities to prepare organizations, communities, and societies for the realities and possibilities of demographic change. Don’t miss this opportunity to join colleagues from around the world as they explore innovative approaches to supporting lifelong wellness, creating age-ready environments, harnessing technology to transform the aging experience, sustaining high-quality care through workforce development, and advancing the policy changes needed to shape aging-friendly communities.