Cameo Rogers

Corporate Life Enrichment Manager
Immanuel Communities
Omaha, NE
  • 13-L. Using Technology to Increase Staff Retention

    • Wednesday, October 30, 2024

    11:00 a.m. – 12:00 p.m.

    13-L. Using Technology to Increase Staff Retention

    Senior living communities are currently experiencing an 85% annual staff turnover rate, according to the National Investment Center for Seniors Housing & Care. Why is our field experiencing so much churn? And can technology solutions help reduce it? This session will explore ways to leverage technology to increase staff satisfaction, reduce team member stress, and allow caregivers to spend more time building fulfilling relationships with residents. Presenters will show you how to use technology solutions to cultivate staff communication, reduce the time team members spend completing time-consuming manual processes, and monitor community performance so areas of deficiency get more support. Learn how to use technology to involve your entire team in promoting resident well-being and engagement.

James Rothrock

President & CEO
Episcopal Communities & Services
Monrovia, CA
  • 56-C. Do Life Plan Communities Need a Skilled Nursing Component?

    • Sunday, October 27, 2024

    4:00 – 5:00 p.m.

    56-C. Do Life Plan Communities Need a Skilled Nursing Component?

    Many life plan communities are looking for a different way to address the long-term care needs of their residents. Some organizations are reducing or eliminating their skilled care component or building new communities without skilled nursing. Others are re-building their long-term care products to be more consumer-friendly. This session will look closely at both options. Presenters will explore whether skilled nursing care is an essential part of a continuum in life plan communities, the steps involved in deciding whether to strengthen or dismantle a skilled nursing setting, and the financial implications of that decision. Learn about alternatives to including skilled care in the continuum and how to determine what your community needs.

Richard Russell

President/CEO
Hospice of Northwest Ohio
Perrysburg, OH
  • 135-L. Are You Ready to Implement New Hospice Program Changes?

    • Wednesday, October 30, 2024

    11:00 a.m. – 12:00 p.m.

    135-L. Are You Ready to Implement New Hospice Program Changes?

    Are you ready to implement changes to the new hospice program so you can avoid audits and survey deficiencies and ensure operational efficiencies? This session can help. Finance, compliance, and operations experts will examine current and future risks associated with reimbursement, audits, and staffing as the Centers for Medicare & Medicaid Services implements the Hospice Outcomes and Patient Evaluation (HOPE) tool. Don’t miss this chance to review critical steps hospices must take to stay ahead of the changes, such as improving workflow efficiencies to avoid difficulties implementing new regulatory requirements.

Susan Russell

Resident
Piper Shores
Scarborough, ME
  • 63-F. Two Campuses, One Community: The Piper Shores Story

    • Monday, October 28, 2024

    4:30 – 5:30 p.m.

    63-F. Two Campuses, One Community: The Piper Shores Story

    Piper Shores, Maine’s first and only nonprofit life plan community, experienced solid growth, impressive financial performance, and positive Fitch ratings during its first 21 years of operations. After evaluating the community’s long-term stability, the Piper Shores board of directors and senior management decided that it made sense to expand the organization by building a new 45-acre campus called The Meadows across the street. This session will showcase the strategic, development, financial, and operational plans that preceded this major expansion. Presenters will share how they made decisions about the expansion and how residents worked together to build a sense of community across two campuses.

Susan Ryan

Senior Director
The Green House Project
Linthicum, MD
  • 22-I. Building Small-Home Communities in the City

    • Tuesday, October 29, 2024

    4:30 – 5:30 p.m.

    22-I. Building Small-Home Communities in the City

    The aging services sector continues to prove that big is not necessarily better, that private rooms and person-directed care can work in any size setting, and that nursing care can still play a vital role in an organization’s long-term success. This session will tell the story of how Poydras Home added a new, purpose-built nursing, assisted living, and memory care option in the heart of New Orleans that offers a smaller-scale alternative to traditional care settings. Presenters will identify strategies for working with investors, regulators, architects, and community stakeholders when developing a small-home infrastructure. You’ll learn how a 200-year-old organization redefined small-home living to serve an urban community and how you can follow its example.

Philippe Saad

Principal
DiMella Shaffer
Boston, MA
  • 24-K. AIA Design for Aging Review: Affordable Housing Merit Award Winners

    • Wednesday, October 30, 2024

    9:30 – 10:30 a.m.

    24-K. AIA Design for Aging Review: Affordable Housing Merit Award Winners

    Go behind the scenes of the American Institute of Architects 2023 Design for Aging Review to meet the designers of two award-winning affordable senior housing projects. Gramercy Senior Housing, built on the site of a former towing yard owned by the City of Los Angeles, provides much-needed housing to older adults who struggle to find affordable housing in one of America’s most expensive housing markets. Stonewall House in Brooklyn’s Fort Greene neighborhood is the country’s largest LGBTQ-welcoming senior housing development. Presenters will explore how architecture and design foster inclusive communities, how affordability and sustainability coexist, and how integrating senior housing into the larger community improves residents’ quality of life.

Jacqueline Sahhar

Health Services Administrator
Westminster Communities of Florida, Inc.
Orlando, FL
  • 102-B. Helping Residents Manage Mental Health Challenges Across Settings

    • Sunday, October 27, 2024

    2:30 – 3:30 p.m.

    102-B. Helping Residents Manage Mental Health Challenges Across Settings

    Providers of aging services across the continuum strive to address the needs of residents who live with untreated mental health and substance use conditions. This session will highlight how Westminster Communities of Florida is helping residents manage these conditions. Representatives of that organization will be on hand to review statistics showing the enormous challenges facing older adults in need of mental health support. They will demonstrate how strong metrics, data sharing, and collaboration can strengthen resident health and well-being outcomes in nursing and assisted living settings and how housing professionals with limited resources can support residents experiencing ongoing or acute mental health crises. Learn how these interventions can improve team member and resident satisfaction and the bottom line.

Alisha Sanders

Director of Program Design, Evaluation & Strategy
Volunteers of America National Services
Eden Prairie, MN
  • 101-A. Health & Wellness Programming in Affordable Housing

    • Sunday, October 27, 2024

    1:00 – 2:00 p.m.

    101-A. Health & Wellness Programming in Affordable Housing

    Residents of subsidized senior housing communities are at high risk for poor health outcomes and functional challenges due to their low incomes, advanced ages, and racial and ethnic diversity. This session will present an alternative. Presenters will share research showing that health and wellness programming activities in affordable housing communities can improve quality of life and enhance the ability of residents to perform activities of daily living. Representatives from three LeadingAge provider organizations will offer an overview of affordable housing-based programs that connect residents with education, technology, programming, and community resources. Presenters will provide guidance on program startup, implementation, and performance tracking and explore how to ensure that program models meet specific community needs.

Lisa Sanders

Vice President, Communications and Media Relations
LeadingAge
Washington, DC
  • 83-J. Perfect Pitch: A Public Relations How-to

    • Wednesday, October 30, 2024

    8:00 – 9:00 a.m.

    83-J. Perfect Pitch: A Public Relations How-to

    Strategic, consistent media engagement can offer aging services organizations a host of benefits. When news outlets tell your story to their audiences, it can raise public awareness of your organization’s brand, help advance your advocacy goals, and publicly celebrate the expertise and accomplishments of your team members. This session will help you achieve media success by executing a thoughtful public relations plan. Presenters will provide insights into the types of stories local media outlets might write about you. You’ll take home tips to help you uncover a wealth of stories in your community and share those stories with the public.

Jason Santiago

President & CEO
Good Shepherd Communities
NY, NY
  • 42-D. Board Members are Leaders Too: How to Build a Better Board

    • Monday, October 28, 2024

    8:15 – 9:15 a.m.

    42-D. Board Members are Leaders Too: How to Build a Better Board

    Members of a nonprofit organization’s board of directors have a choice. They can be passive boosters of the organization’s mission or organizational leaders who provide vital support to help the organization achieve that mission. This session will help you steer your board toward the second option. Presenters will show you how to unlock the power that comes with having a board of directors that is committed to your organization’s mission, aligned with management, and prepared to fulfill its separate and distinct role in the organization’s hierarchy. You’ll leave this session with a new appreciation for the importance of recruiting the best board candidates and helping them become fully engaged and empowered.

Katherine Santos

Chief Strategy Officer
Legacy Lifecare
Chelsea, MA
  • 89-B. Accelerate Improvement through Collaborative Learning

    • Sunday, October 27, 2024

    2:30 – 3:30 p.m.

    89-B. Accelerate Improvement through Collaborative Learning

    Legacy Lifecare is a network of charitable, nonprofit senior care organizations with a common managerial infrastructure. Founded in 2018 by Chelsea Jewish Lifecare and JGS Lifecare, the network gives its nonprofit affiliates access to managerial resources usually available only to large, proprietary organizations. This session will explore how the Legacy Lifecare Management System takes a collaborative learning and continuous improvement approach to connecting each organization’s mission with its strategic direction. Presenters will offer guidance to help you analyze how your organization does its work, find new ways to collaborate internally and externally and adapt to a rapidly changing environment. Get an up-close view of how operational expertise and continuous improvement methodologies can help your organization address complex challenges.

Michael Sanzotti

Principal; Director of Technology Solutions
Reese Hackman
State College, PA
  • 3-C. How Much Technology Is “Enough” for Your Community?

    • Sunday, October 27, 2024

    4:00 – 5:00 p.m.

    3-C. How Much Technology Is “Enough” for Your Community?

    Most senior living providers understand the importance of technology but don’t know whether their technology infrastructures are adequate to meet long-term needs. This session will introduce you to a process that can help you determine how much technology is “enough.” Presenters will show you how to conduct an in-depth review and analysis of your technology infrastructure by inventorying your current technology systems, cataloging their shortcomings and limitations, and then modifying or adding to those systems to accommodate current and future technology needs. Don’t miss this opportunity to learn how to plan, design, and implement a successful technology infrastructure and gain buy-in from all stakeholders.