Marissa Marsico Picchini

President & CEO
Luthercare
Lititz, PA, USA
  • 95-F. Your Wellness Strategy: Aligning Operations with Expectations

    • Monday, November 03, 2025

    4:30 – 5:30 p.m.

    95-F. Your Wellness Strategy: Aligning Operations with Expectations

    Many older adults are seeking a senior living community that will foster their physical, emotional, and social well-being. Will your community meet their expectations? This session will provide valuable guidance to help you integrate the concepts of wellness and well-being into your mission to support resident satisfaction, longevity, and purpose. Presenters will help you understand how innovative approaches to promoting wellness can position your organization as the preferred choice for older adults looking for a vibrant and supportive living environment. Hear from senior living operators who have created vibrant communities that cater to the whole person. You’ll take home practical strategies for aligning your operations with evolving consumer expectations to ensure your organization’s long-term success.

Jim Pieffer

CEO/President
Presbyterian SeniorCare Network
Oakmont, PA, USA
  • 78-F. RAD for PRAC in Senior Housing: Are You Ready to Convert?

    • Monday, November 03, 2025

    4:30 – 5:30 p.m.

    78-F. RAD for PRAC in Senior Housing: Are You Ready to Convert?

    In 2019, the U.S. Department of Housing and Urban Development (HUD) updated the Rental Assistance Demonstration (RAD) program so providers could convert HUD 202 Project Rental Assistance Contracts (PRAC) into 20-year Section 8 contracts. These conversions enable RAD participants to secure new financing, maintain surplus cash flow, and receive higher rents in exchange for providing additional supportive services. This session will offer an overview of the RAD for PRAC program, explain why Section 202 housing providers might want to participate, and outline the program’s rent-setting rules. Presenters will identify the program’s advantages and disadvantages, suggest refinements to address program challenges, and lay out the steps you can follow to determine if your property should participate.

Luana Pinasco

President
National Continuing Care Residents Association (NaCCRA)
Santa Rosa, CA, USA
  • 31-E. Engage Residents as Partners to Help Your Community Thrive

    • Monday, November 03, 2025

    3:00 – 4:00 p.m.

    31-E. Engage Residents as Partners to Help Your Community Thrive

    Are you looking to enhance your community’s operations, reduce costs, and attract new residents? This session will help you enlist your most effective allies the older adults living in your community to support this effort. Presenters will demonstrate how to achieve lasting success by creating a living environment that inspires resident enthusiasm for your community’s mission. That enthusiasm can spur authentic resident advocacy and resident-driven initiatives that will help enhance your community’s vitality, cultivate meaningful connections, and generate heartfelt word-of-mouth referrals. Discover how to engage residents as active partners in improving service delivery, optimizing costs, and fostering a positive community image.

Alex Piriz Mookerjee

Director, Engagement Strategy
Westminster Communities of Florida, Inc.
Orlando, FL, USA
  • 118-H. Modernizing Your Approach to Affordable Housing Operations

    • Tuesday, November 04, 2025

    3:00 – 4:00 p.m.

    118-H. Modernizing Your Approach to Affordable Housing Operations

    *Closed to Press* Affordable housing providers will soon be required to navigate significant changes in the rules governing who lives in federally subsidized communities, the federal rental assistance each household receives, and how providers communicate with, screen, and accommodate applicants and residents. This session will encourage you to view these upcoming changes as opportunities for modernization and optimization. Presenters will introduce effective practices to help you achieve the mission of affordable housing while adhering to new rules and policies. They will discuss mission-driven approaches to implementing the Housing Opportunity Through Modernization Act (HOTMA), recommend adjustments to criminal background screening, and help you foster positive resident outcomes and streamline workflows for housing staff.

David Pomeranz

President and CEO
RiverSpring Living
Bronx, NY, USA
  • 13-J. Value-Based Payments: Using Technology to Ensure Success

    • Wednesday, November 05, 2025

    8:30 – 9:30 a.m.

    13-J. Value-Based Payments: Using Technology to Ensure Success

    Is your care setting working to improve resident outcomes through value-based payment models that prioritize high-quality, cost-effective, personalized, and data-driven care? A variety of technology solutions could ensure your success. This session will describe how artificial intelligence can help you reduce hospital readmissions and improve care quality by identifying at-risk residents, predicting potential health complications, and tailoring interventions accordingly. Presenters will also describe technology platforms that lower costs by supporting continuous monitoring and virtual healthcare visits. You’ll even learn how to use robotics to streamline repetitive and labor-intensive tasks, allowing staff to concentrate on intensive therapy services. Join this session to discover how technology solutions can help you improve your services and bottom line.

Kim Pratt

Vice President/Chief Human Resources Officer
Brookhaven at Lexington
Lexington, MA, USA
  • 24-I. Operationalizing a Culture of Inclusion and Belonging

    • Tuesday, November 04, 2025

    4:30 – 5:30 p.m.

    24-I. Operationalizing a Culture of Inclusion and Belonging

    Many organizations struggle to create inclusion and belonging initiatives that are impactful and sustainable. During this session, representatives from Brookhaven at Lexington, a life plan community in Lexington, MA, and Orange Grove Consulting, a talent management consultant, will demonstrate how to enhance inclusion by evaluating your organization’s levels of belonging and measuring its progress in achieving key inclusion goals. Presenters will provide an overview of the data collection process they used to evaluate Brookhaven’s current culture of inclusion and belonging, including its talent management practices. With Brookhaven as your guide, you’ll discover how to launch similar initiatives that will enable your organization to operationalize a culture of inclusion and belonging.

Nicole Pretre

President & Chief Executive Officer
Cedar Community
West Bend, WI, USA
  • 48-E. Acquisitions and Divestitures: Perspectives on Buying and Selling Assets

    • Monday, November 03, 2025

    3:00 – 4:00 p.m.

    48-E. Acquisitions and Divestitures: Perspectives on Buying and Selling Assets

    The senior living sector has experienced significant growth in acquisitions and affiliations over the past few years. This session will highlight trends in mergers and acquisitions while exploring how for-profit and nonprofit buyers differ in their approaches to valuing assets and implementing ownership changes. You’ll hear the stories of a Dallas-based senior living organization that acquired a senior living community in Fort Worth and a Florida-based multi-site organization that divested several campuses. Get the guidance you need to navigate the acquisition/disposition process, including steps you should take after concluding that certain components of your organization are not contributing value to the enterprise.

Lorna Prophater

Sr. Director, Care Professional Services
Alzheimer’s Association
Chicago, IL, USA
  • 101-I. Implementing Evidence-Based Practices to Improve Person-Centered Dementia Care

    • Tuesday, November 04, 2025

    4:30 – 5:30 p.m.

    101-I. Implementing Evidence-Based Practices to Improve Person-Centered Dementia Care

    The Alzheimer’s Association Dementia Care Practice Recommendations offer 56 guidelines for professional care providers working with individuals living with dementia. This session will review the report’s recommendations, which are based on a comprehensive review of evidence, best practices, and expert opinions. Presenters will explore several programs across the country that are implementing practices to enhance the quality of care for residents living in residential care settings. You’ll get a close-up look at one coaching program that helps long-term care communities implement system-changing best practices in dementia care. Don’t miss this chance to explore the successes, challenges, and lessons learned from coaching initiatives in both urban and rural communities.

Lola Rain

Strategist
Sequoia Living
San Francisco, CA, USA
  • 60-C. Manage Your Online Images to Minimize Liability

    • Sunday, November 02, 2025

    4:30 – 5:30 p.m.

    60-C. Manage Your Online Images to Minimize Liability

    Standout photography and high-quality graphics can enhance your organization’s brand awareness, especially when prominently displayed on your website. But what happens when your online images don’t reflect the diversity required by Fair Housing regulations or lack proper alternative text or “alt tags” that improve website accessibility? This session will help you minimize liability related to accessibility and compliance. Presenters will outline steps you can take to coordinate an on-location photo shoot, select the right photos for your website and other marketing materials, and understand how individuals with disabilities interact with your brand online. You’ll learn how to create an optimal web experience for all prospective residents.

Cindy Ray

Executive Director
PAHSA
Roseville, MN, USA
  • 96-G. Body & Soul: Connecting Spirituality, Health, and Wellness

    • Tuesday, November 04, 2025

    8:30 – 9:30 a.m.

    96-G. Body & Soul: Connecting Spirituality, Health, and Wellness

    Spiritual care helps older adults find purpose, increase resilience, build coping mechanisms, and address concerns about suffering and mortality. This session will explore innovative approaches to meeting residents’ increasingly diverse cultural and religious needs. Presenters will discuss activities that nurture spirituality, such as nature outings, organized social interactions, and dedicated spaces for prayer or meditation. They’ll also demonstrate how training staff to provide high-quality spiritual care can positively impact employee morale, job satisfaction, and personal growth. You’ll gain a deeper understanding of the link between spirituality and health, the benefits of integrating residents’ spiritual preferences into their care plans, and the value of making high-quality spiritual care a strategic and mission priority for your organization.

Vic Rayner

Chair of the Global Ageing Network and CEO
National Care Forum
UK

Katie Reilly

Corporate Director of Cognitive Well-Being
Acts Retirement-Life Communities, Inc.
Fort Washington, PA, USA
  • 89-B. Thriving Your Way: Supporting Person-Directed Living Across the Continuum

    • Sunday, November 02, 2025

    2:45 – 3:45 p.m.

    89-B. Thriving Your Way: Supporting Person-Directed Living Across the Continuum

    Senior living professionals aspire to implement holistic, person-centered living in their communities. But how can this be achieved most effectively? During this session, leaders from Acts in Fort Washington, PA, will describe practices to help team members know, value, and connect with residents as unique individuals. You’ll examine common barriers to creating a more inclusive community culture, underscore the importance of breaking down silos between levels of living to promote inclusive engagement, and underscore the role all team members can play in supporting person-directed living. This session will emphasize the value of offering holistic engagement opportunities and well-being practices across the living continuum.