Lola Rain

Strategist
Sequoia Living
San Francisco, CA, USA
  • 60-C. Manage Your Online Images to Minimize Liability

    • Sunday, November 02, 2025

    4:30 – 5:30 p.m.

    60-C. Manage Your Online Images to Minimize Liability

    Standout photography and high-quality graphics can enhance your organization’s brand awareness, especially when prominently displayed on your website. But what happens when your online images don’t reflect the diversity required by Fair Housing regulations or lack proper alternative text or “alt tags” that improve website accessibility? This session will help you minimize liability related to accessibility and compliance. Presenters will outline steps you can take to coordinate an on-location photo shoot, select the right photos for your website and other marketing materials, and understand how individuals with disabilities interact with your brand online. You’ll learn how to create an optimal web experience for all prospective residents.

Cindy Ray

Executive Director
PAHSA
Roseville, MN, USA
  • 96-G. Body & Soul: Connecting Spirituality, Health, and Wellness

    • Tuesday, November 04, 2025

    8:30 – 9:30 a.m.

    96-G. Body & Soul: Connecting Spirituality, Health, and Wellness

    Spiritual care helps older adults find purpose, increase resilience, build coping mechanisms, and address concerns about suffering and mortality. This session will explore innovative approaches to meeting residents’ increasingly diverse cultural and religious needs. Presenters will discuss activities that nurture spirituality, such as nature outings, organized social interactions, and dedicated spaces for prayer or meditation. They’ll also demonstrate how training staff to provide high-quality spiritual care can positively impact employee morale, job satisfaction, and personal growth. You’ll gain a deeper understanding of the link between spirituality and health, the benefits of integrating residents’ spiritual preferences into their care plans, and the value of making high-quality spiritual care a strategic and mission priority for your organization.

Vic Rayner

Chair of the Global Ageing Network and CEO
National Care Forum
UK

Katie Reilly

Corporate Director of Cognitive Well-Being
Acts Retirement-Life Communities, Inc.
Fort Washington, PA, USA
  • 89-B. Thriving Your Way: Supporting Person-Directed Living Across the Continuum

    • Sunday, November 02, 2025

    2:45 – 3:45 p.m.

    89-B. Thriving Your Way: Supporting Person-Directed Living Across the Continuum

    Senior living professionals aspire to implement holistic, person-centered living in their communities. But how can this be achieved most effectively? During this session, leaders from Acts in Fort Washington, PA, will describe practices to help team members know, value, and connect with residents as unique individuals. You’ll examine common barriers to creating a more inclusive community culture, underscore the importance of breaking down silos between levels of living to promote inclusive engagement, and underscore the role all team members can play in supporting person-directed living. This session will emphasize the value of offering holistic engagement opportunities and well-being practices across the living continuum.

Daniel Reingold

Vice Chair
RiverSpring Living
Riverdale, NY, USA
  • 45-D. Reposition Obsolete Care to a More Appealing Care Model

    • Monday, November 03, 2025

    8:30 – 9:30 a.m.

    45-D. Reposition Obsolete Care to a More Appealing Care Model

    Despite evolving consumer needs and preferences, the fundamental nursing home model has remained unchanged since the advent of Medicare and Medicaid 60 years ago. This session will explore a new direction. You’ll meet a chief executive who transformed a traditional nursing home into a comprehensive long-term care organization and a highly respected architect leading efforts to redesign and reposition nursing homes. Together, they will examine anticipated changes to Medicare and Medicaid that could create opportunities for revitalizing long-term care by implementing innovative and scalable models tailored to diverse consumer preferences. Join this session to discover the steps you can take to reposition your nursing home as a more appealing care model.

Julian Reisenthel

Homecare Director
Full Life Care
Seattle, WA, United States
  • 151-J. Improve Your Bottom Line with a Positive Workplace Culture

    • Wednesday, November 05, 2025

    8:30 – 9:30 a.m.

    151-J. Improve Your Bottom Line with a Positive Workplace Culture

    Can a Culture of Excellenceu00ae transform your organization’s revenue streams and financial performance? According to this session’s presenters, the answer is a definitive and enthusiastic “yes.” Representatives from Transforming Age, a leading national nonprofit network offering holistic and integrated solutions that enable older adults to age successfully, will explain how their organization developed a “Culture of Excellence,” a pocket-sized booklet containing guiding principles that have united team members across five service lines, helped the organization solve complex problems, and improved its financial health. You will hear the business case for creating your own Culture of Excellence and receive a framework and data points to measure how your organization’s culture impacts your mission and bottom line.

Melissa Ressler

Executive Director
Lancaster Downtowners
Lancaster, PA, USA
  • 47-E. A Community-Based Partnership to Enhance Quality of Life

    • Monday, November 03, 2025

    3:00 – 4:00 p.m.

    47-E. A Community-Based Partnership to Enhance Quality of Life

    Villages are nonprofit, community-based, grassroots organizations created by caring individuals to help older neighbors age in their homes and communities. Villages offer social and educational programs, health and wellness activities, technology coaching, and volunteer assistance with transportation and light home maintenance. This session will explore how villages and life plan communities collaborate and the benefits their affiliation offers both entities. Join representatives from several life plan communities and the 300-member Village to Village Network to learn how partnerships with villages can enhance a life plan community’s mission and growth. You’ll also hear about evidence-based programs that have enriched these partnerships.

Tammy Retalic

Chief Nursing Officer
Hebrew Rehabilitation Center
Boston, MA, USA

Michael Rethage

Chief Operating Officer
Uniguest
Nashville, TN, USA
  • 5-D. Using Technology to Foster Meaningful Relationships

    • Monday, November 03, 2025

    8:30 – 9:30 a.m.

    5-D. Using Technology to Foster Meaningful Relationships

    Research suggests that strong social connections can help reduce loneliness and depression, ease emotional challenges, support cognitive function, and enhance life satisfaction and fulfillment. This session will showcase how technology engagement platforms facilitate these vital connections in senior living communities by providing opportunities for meaningful interactions, offering residents personalized content, and encouraging their active participation in community events. You’ll learn about the steps taken by other communities to implement these platforms and how residents use them. Take home tools to help your team create a stronger, more connected community that nurtures meaningful relationships among residents, their peers, and team members.

Iris Rilea

Executive Director
Villa Maria Manor
Nashville, TN, USA
  • 118-H. Modernizing Your Approach to Affordable Housing Operations

    • Tuesday, November 04, 2025

    3:00 – 4:00 p.m.

    118-H. Modernizing Your Approach to Affordable Housing Operations

    *Closed to Press* Affordable housing providers will soon be required to navigate significant changes in the rules governing who lives in federally subsidized communities, the federal rental assistance each household receives, and how providers communicate with, screen, and accommodate applicants and residents. This session will encourage you to view these upcoming changes as opportunities for modernization and optimization. Presenters will introduce effective practices to help you achieve the mission of affordable housing while adhering to new rules and policies. They will discuss mission-driven approaches to implementing the Housing Opportunity Through Modernization Act (HOTMA), recommend adjustments to criminal background screening, and help you foster positive resident outcomes and streamline workflows for housing staff.

Marcus Riley

Chairman
Ballycara Retirement Living Complex
Redcliffe, QLD, Australia
  • 98-H. International Perspectives: Ageing Stages Aligning Healthspan and Lifespan

    • Tuesday, November 04, 2025

    3:00 – 4:00 p.m.

    98-H. International Perspectives: Ageing Stages Aligning Healthspan and Lifespan

    Imagine a future in which health span the years an individual spends free of significant disease or disability aligns more closely with a person’s lifespan. During this session, presenters from Australia and the United States will unveil new, previously undefined stages of ageing and explore how an understanding of these stages could guide you in implementing innovative care solutions and forward-thinking policies that address the biological, social, and psychological changes that older people experience. You’ll gain a new perspective on aging that will help you challenge traditional care models and create new opportunities for your organization and the people it serves.

Martin Rix

CEO
Belong
Nantwich, UK
  • 125-A. International Perspectives: Lessons from Household Care Models

    • Sunday, November 02, 2025

    1:00 – 2:00 p.m.

    125-A. International Perspectives: Lessons from Household Care Models

    In 2023, Australia’s HammondCare, the United Kingdom’s Belong Group, and The Green House Project in the United States established the Household Model International Consortium to promote the benefits of small-scale congregate settings for older adults. During this session, representatives from the consortium’s three founding members will share the history of the household model and discuss its physical design and operational philosophy. Presenters will highlight key features of the household model, including privacy, connections to nature and the outdoors, consistent staff assignments, fresh food, and a care model that places residents at the center of every decision. You’ll learn strategies for incorporating household model design and operational principles into your operations, even if large-scale renovations or new construction aren’t feasible for your organization.