Lindsey Buzzard

Director of Home Health and Hospice
LeadingAge Ohio
Columbus, OH
  • 134-K. A New HOPE: Understanding the New Hospice Tool

    • Wednesday, October 30, 2024

    9:30 – 10:30 a.m.

    134-K. A New HOPE: Understanding the New Hospice Tool

    A New HOPE: Understanding the New Hospice Tool rnThe Hospice Outcomes and Patient Evaluation (HOPE) tool, first announced in 2019, is now ready for implementation. During this session, the LeadingAge Policy Team and clinical specialists will walk you through the new HOPE tool so you’ll understand how it compares with the previous Hospice Item Set, and how the Hospice Quality Reporting Program (HQRP) is expected to change. Presenters will help you understand guidance from the Centers for Medicare & Medicaid Services that will help you accurately collect required data for the reporting program. They’ll also use fun and challenging HOPE application scenarios to illustrate the tool’s rules. Join us and become masters of HOPE.

Rhoda Byers

Executive Vice President
Plano Community Home, Inc.
Plano, TX
  • 30-D. Creating Diverse Resident Councils in Affordable Housing

    • Monday, October 28, 2024

    8:15 – 9:15 a.m.

    30-D. Creating Diverse Resident Councils in Affordable Housing

    Housing communities assisted by the U.S. Department of Housing and Urban Development (HUD) thrive when residents are engaged, and their needs are heard by community staff. Resident councils represent one of the most effective strategies for achieving such engagement. This session will share promising practices for establishing and sustaining strong councils that bring together residents who speak various languages and are culturally, educationally, financially, and socially diverse. Presenters will walk you through the challenging steps involved in getting a resident council off the ground, review the latest HUD insights and requirements for these councils, and discuss how a housing community’s staff can work with and support a resident council and ensure its sustainability.

Maureen Cafferty

Sr. Vice President & General Counsel
Springpoint Senior Living
Wall Township, NJ
  • 36-J. Pursuing Health Equity for Community-Dwelling Older Adults

    • Wednesday, October 30, 2024

    8:00 – 9:00 a.m.

    36-J. Pursuing Health Equity for Community-Dwelling Older Adults

    Representatives of three New Jersey-based aging services organizations will be on hand during this session to describe their participation in a regional collaborative that addresses inequities that community-dwelling older adults encounter when accessing preventive and primary care. Presenters will describe the Leaders in Equity and Diversity collaborative and share its successes, lessons learned, pitfalls encountered, and plans to enhance and expand its efforts to identify and address social factors that affect health. Learn how to partner with community-based organizations to combat inequities, identify barriers presented by the social determinants of health, and address unmet needs for care and services among community-dwelling older adults.

Troy Cannaday

CEO
Carlyle Place
Macon, GA
  • 73-A. Three Critical Components of a Successful Sales Program

    • Sunday, October 27, 2024

    1:00 – 2:00 p.m.

    73-A. Three Critical Components of a Successful Sales Program

    After years of high inflation, it’s more important than ever for your senior living community to maximize its revenue by rebuilding and maintaining high census levels. There is no single strategy for accomplishing this goal. Instead, your organization must ensure that all facets of its marketing and sales programs work together to maximize sales and revenue. This session will examine three critical components of a successful sales program: developing a solid brand, ensuring consistently strong lead generation, and maintaining strong sales practices. Presenters will focus on how two life plan communities dramatically increased their independent living census by successfully implementing strategies to improve all three elements.

Kelly Carney

Board Certified Geropsychologist
Vision Led Change Consulting
Orefield, PA
  • 139-D. A Systems-Level Initiative to Support Employee Well-Being

    • Monday, October 28, 2024

    8:15 – 9:15 a.m.

    139-D. A Systems-Level Initiative to Support Employee Well-Being

    The well-being of individuals working at every level of senior living organizations has been seriously challenged over the past few years. Presbyterian Homes in Skokie, IL, established a systems-level intervention to help employees address those challenges. This session will describe the processes and strategies the organization used to implement a well-being initiative with help from leadership, staff, and resident champions. Presenters will review the latest research about workplace well-being and explore the connection between staff well-being, quality of care, clinical outcomes, and operations. Let yourself be inspired to establish similar interventions to foster emotional well-being among staff while stabilizing and empowering the aging services workforce.

Danielle Cerone

Director
Marvel Designs
New York, NY
  • 24-K. AIA Design for Aging Review: Affordable Housing Merit Award Winners

    • Wednesday, October 30, 2024

    9:30 – 10:30 a.m.

    24-K. AIA Design for Aging Review: Affordable Housing Merit Award Winners

    Go behind the scenes of the American Institute of Architects 2023 Design for Aging Review to meet the designers of two award-winning affordable senior housing projects. Gramercy Senior Housing, built on the site of a former towing yard owned by the City of Los Angeles, provides much-needed housing to older adults who struggle to find affordable housing in one of America’s most expensive housing markets. Stonewall House in Brooklyn’s Fort Greene neighborhood is the country’s largest LGBTQ-welcoming senior housing development. Presenters will explore how architecture and design foster inclusive communities, how affordability and sustainability coexist, and how integrating senior housing into the larger community improves residents’ quality of life.

Bill Charnetski

EVP, Health System Solutions and Government Affairs
PointClickCare
Mississauga, ON
  • 5-E. How HIT Incentives and Federal Interoperability Standards Can Ease Today’s Staffing Challenges

    • Monday, October 28, 2024

    3:00 – 4:00 p.m.

    5-E. How HIT Incentives and Federal Interoperability Standards Can Ease Today’s Staffing Challenges

    Across our industry senior care providers recognize the role that health information technology (IT) can play in addressing the ongoing staffing crisis. This session will explore how adopting interoperable technology solutions can help to improve productivity and enable professional caregivers to perform their jobs more efficiently. Representatives of LeadingAge Gold Partner, PointClickCare, will discuss the importance of access to technology and how widespread adoption will lead to improved outcomes and happier team members. You’ll gain insights into the importance of interoperability standards and why aligning state and federal standards can ensure that health IT investments benefit clinical staff and high-need residents.

Frank Chessa

Board Chair
Piper Shores
Scarborough, ME
  • 63-F. Two Campuses, One Community: The Piper Shores Story

    • Monday, October 28, 2024

    4:30 – 5:30 p.m.

    63-F. Two Campuses, One Community: The Piper Shores Story

    Piper Shores, Maine’s first and only nonprofit life plan community, experienced solid growth, impressive financial performance, and positive Fitch ratings during its first 21 years of operations. After evaluating the community’s long-term stability, the Piper Shores board of directors and senior management decided that it made sense to expand the organization by building a new 45-acre campus called The Meadows across the street. This session will showcase the strategic, development, financial, and operational plans that preceded this major expansion. Presenters will share how they made decisions about the expansion and how residents worked together to build a sense of community across two campuses.

Meredith Chillemi

Vice President of Regulatory Affairs
LeadingAge California
Sacramento, CA
  • 123-E. Lessons from California’s Data Exchange Framework

    • Monday, October 28, 2024

    3:00 – 4:00 p.m.

    123-E. Lessons from California’s Data Exchange Framework

    The California Data Exchange Framework (DxF) promotes the secure and real-time exchange of health and social service information. California skilled nursing facilities and Programs for All-Inclusive Care of the Elderly (PACE) must participate in the framework, while other providers are strongly encouraged to do so. This session will share the experiences of LeadingAge California members participating in the DxF. Presenters will use those experiences to illustrate the care coordination-related benefits of the DxF, review technology and policy lessons learned in California that apply to LeadingAge members in other states, and offer advocacy advice to members who anticipate their states may soon develop similar frameworks.

Catherine Chiovaro

VP; Workforce Management
Otterbein SeniorLife
Lebanon, OH
  • 151-K. Reinvent Your Workforce Model through “R” Strategies

    • Wednesday, October 30, 2024

    9:30 – 10:30 a.m.

    151-K. Reinvent Your Workforce Model through “R” Strategies

    If you’re a senior living leader facing workforce challenges and who isn’t? it may be time to employ some “R” strategies in your organization. What are “R” strategies? This session will answer that question by highlighting how Otterbein SeniorLife, a multi-state, multisite organization in Lebanon, OH, used several “R” strategies. For example, the organization RECLAIMED and REINVENTED its workforce strategy and RECONFIGURED its traditional Human Resources model by establishing a dedicated Workforce Department. Otterbein also REDEFINED “talent acquisition” as “workforce development” and REIMAGINED its scheduling techniques, labor models, and data metrics. Let the organization’s workforce management executives show you a new way to strengthen your workforce. Come prepared to share innovative ways in which you have reinvented your workforce strategy.

Garrett Chism

Faculty
Metropolitan State University of Denver
Denver, CO
  • 92-E. Improving Transitions of Care through EMS Partnerships

    • Monday, October 28, 2024

    3:00 – 4:00 p.m.

    92-E. Improving Transitions of Care through EMS Partnerships

    Emergency medical services (EMS) and aging services providers share a common mission to provide high-quality services to older adults. Yet, transitions of care often suffer because these two providers only interact during times of crisis when both are under tremendous pressure. During this session, an EMS professional and the top executive of a senior living organization will discuss how aging services and EMS providers can improve care transitions by learning to be collaborative and transparent. Presenters will review past, current, and emerging EMS models, explain how these models impact aging services, and offer best practices for working with EMS providers to improve care transitions.

Carrie Chiusano

Executive Director, Dementia Center
Presbyterian SeniorCare Network
Oakmont, PA
  • 6-F. Harnessing Technology to Bring Joy to Dementia Care

    • Monday, October 28, 2024

    4:30 – 5:30 p.m.

    6-F. Harnessing Technology to Bring Joy to Dementia Care

    Personalized engagement technology can help providers of aging services create moments of joy, connection, and stimulation for individuals living with dementia. This session will introduce you to a variety of dementia-friendly technologies, including resident engagement systems, robotic animals, virtual reality, and exergames. An aging services provider, neuroscientist, and technology vendor will share scientific research exploring the pivotal role these technologies can play in improving quality of life, mood, engagement, and frustration levels among people with dementia. Presenters will offer practical strategies to help you select and implement engagement technologies, measure success, and address problems as they arise.