Walter Constantine

Vice President
EPIC Senior Living
San Francisco, CA
  • 97-D. Navigating M&A: The Critical Role of Insurance

    • Monday, October 26, 2026

    8:30 – 9:30 a.m.

    97-D. Navigating M&A: The Critical Role of Insurance

    As mergers and acquisitions (M&A) continue to reshape the senior living landscape, organizations need specialized knowledge and tools to navigate these complex transactions. During this session, a representative from LeadingAge Gold Partner EPIC Senior Living will review the M&A due diligence process and highlight the critical role insurance plays in protecting buyers and sellers by uncovering hidden liabilities and ensuring coverage continuity throughout the transaction lifecycle. Whether your organization is expanding, consolidating, or exploring strategic partnerships, this session will help you make informed decisions that safeguard your mission, residents, and financial future.

Jonathan Cook

President/CEO
LifeSpire of Virginia
Glen Allen, VA
  • 54-J. Proven Strategies for Life Plan Community Expansion

    • Wednesday, October 28, 2026

    8:30 – 9:30 a.m.

    54-J. Proven Strategies for Life Plan Community Expansion

    Growth can enhance a life plan community’s mission, diversify its revenue, expand its market reach, and enable it to serve more older adults. But it also carries significant financial, operational, and reputational risks. In this session, two life plan community leaders and a marketing strategist will demystify the expansion process. They’ll share how they make growth decisions by assessing organizational readiness, aligning boards, securing financing, analyzing competitors, and building demand before opening. Let these experienced leaders give you confidence and a practical roadmap for pursuing strategic expansion that balances mission-driven decision-making with business imperatives.

Christina Cosgrove

Director of Social Services
Vermont Veterans’ Home
Bennington, VT
  • 109-A. Supporting Human Connection through Intimacy Policies

    • Sunday, October 25, 2026

    1:00 – 2:00 p.m.

    109-A. Supporting Human Connection through Intimacy Policies

    Many organizations recognize the importance of honoring residents’ rights, yet few have clear guidelines for supporting intimate expression, especially when decision-making capacity is impaired. This session will introduce you to a collaborative, multidisciplinary approach to developing an intimacy and sexuality policy. Presenters will highlight how one nursing home worked with a medical ethicist, staff, residents, and families to develop a framework that safeguards vulnerable adults while affirming their fundamental human need for connection, companionship, and intimate expression. You’ll take away information to help you support residents’ intimacy responsibly and compassionately, honor individual rights, and enhance overall quality of life, all while complying with regulations.

Linda Couch

Senior Vice President of Policy and Advocacy
LeadingAge
Washington, DC
  • 92-A. Updates on Federal Funding and Policy

    • Sunday, October 25, 2026

    1:00 – 2:00 p.m.

    92-A. Updates on Federal Funding and Policy

    Are you seeking up-to-date information on how federal funding and policy decisions are likely to affect your service lines? Or are you simply curious about the broader policy landscape shaping the aging services field? Either way, you’ll leave satisfied after attending this speed round of Washington updates. The LeadingAge Policy Team will be on hand to fill you in on the latest developments affecting Medicare and Medicaid, workforce policy, affordable housing, and the federal legal landscape. You’ll also receive advocacy tips to ensure your voice is heard in Washington, DC.

Susan Dailey

Resident Board Member
National Lutheran Communities & Services
Frederick, MD
  • 128-H. Brighten Up Your Community: Reimagining Outdated Spaces

    • Tuesday, October 27, 2026

    3:00 – 4:00 p.m.

    128-H. Brighten Up Your Community: Reimagining Outdated Spaces

    Does your senior living community have dark interiors, underutilized spaces, and outdated dining areas? It may be time to reimagine your community to make it more appealing to consumers seeking modern design, diverse dining options, and vibrant spaces that foster social engagement. This session will show you how to keep pace with new developments by evaluating your campus space, identifying underused areas, and repurposing them to align with emerging trends and resident expectations. Presenters will share tips for taking a phased renovation approach that lets you exercise your imagination, maximize existing assets, and avoid significant debt. They’ll also offer tools to engage residents in the design process and turn them into project champions.

Mansur Dalal

Chairman
Common Age Association
New Delhi
  • 150-P. Age Readiness: A Global Imperative

    • Saturday, October 24, 2026

    9:00 a.m. – 5:00 p.m.

    150-P. Age Readiness: A Global Imperative

    Join innovators, policymakers, researchers, and service providers for this full-day summit exploring how to build societies ready for longevity. The program will feature global perspectives and cross-disciplinary dialogue to help participants challenge traditional assumptions about ageing, explore emerging innovations and best practices, and identify opportunities to prepare organizations, communities, and societies for the realities and possibilities of demographic change. Don’t miss this opportunity to join colleagues from around the world as they explore innovative approaches to supporting lifelong wellness, creating age-ready environments, harnessing technology to transform the aging experience, sustaining high-quality care through workforce development, and advancing the policy changes needed to shape aging-friendly communities.

Lynn Daly

Executive Vice President
HJ Sims
Fairfield, CT
  • 45-F. Affiliate or Go It Alone? Forming Bonds Across Faith Traditions

    • Monday, October 26, 2026

    4:30 – 5:30 p.m.

    45-F. Affiliate or Go It Alone? Forming Bonds Across Faith Traditions

    The decision to affiliate is among the most consequential and strategic choices a board of directors can make. For faith-based organizations considering a merger with a ministry from a different faith background, the decision can be especially daunting. This session will feature three leaders from faith-based organizations that successfully affiliated with partners from different religious backgrounds. Presenters will describe their founding traditions and the key drivers behind their decision to pursue affiliation. They’ll explain how they approached the affiliation process and how they weighed religious affinities and differences when identifying and evaluating potential partners. You’ll leave this session better equipped to engage in conversations about strategic partnerships while maintaining your unique faith identity.

Kevin Davis

Executive Coach
Phoenix Performance Partners
Brighton, MI
  • 20-H. Flip the Script on Accountability

    • Tuesday, October 27, 2026

    3:00 – 4:00 p.m.

    20-H. Flip the Script on Accountability

    Most organizational leaders unknowingly sabotage their teams by treating accountability as punishment. This fear-based approach to managing teams carries hidden costs, including stifled innovation, talent exodus, and decision-making paralysis. This session will introduce you to a growth-oriented alternative called “Supportive Accountability,” which encourages team members to make voluntary commitments to an organization based on intrinsic satisfaction, curiosity, or enjoyment rather than fear of punishment. Presenters will examine why traditional accountability approaches fail and explore the science behind what truly drives responsibility. You’ll return home with a 10-step guide to implementing a supportive accountability system that builds trust, accelerates growth, and creates thriving teams.

Kevin DeAcosta

President & CEO
The Highlands at Wyomissing
Wyomissing, PA
  • 9-I. A Mission-Aligned Roadmap for Artificial Intelligence

    • Tuesday, October 27, 2026

    4:30 – 5:30 p.m.

    9-I. A Mission-Aligned Roadmap for Artificial Intelligence

    Are you intrigued by the possibilities of Artificial Intelligence (AI) but concerned about adopting it responsibly? Let representatives from a life plan community walk you through the process they used to deploy AI while staying true to their nonprofit values. This session’s presenters will describe how they launched a structured, mission-aligned AI initiative to enhance the resident experience, improve workforce efficiency, and strengthen operational resilience. You’ll learn how they conducted visioning workshops, cross-departmental discovery sessions, and data-readiness assessments, and how they addressed governance, ethics, and long-term sustainability. By the end of this session, you’ll feel empowered to launch an ongoing, measurable, and responsible AI transformation at your organization.

Marlena del Hierro

Director of Operational Growth
CareScout Powered by Genworth
Wellesley, MA
  • 79-D. Future-Proof Your Organization with a Quality Framework

    • Monday, October 26, 2026

    8:30 – 9:30 a.m.

    79-D. Future-Proof Your Organization with a Quality Framework

    Investing in quality can future-proof your aging services organization against regulatory, reimbursement, and demographic changes. The reason is simple: Discerning consumers assess providers based on whether their quality is trustworthy and measurable. This session will highlight the quality metrics that matter most to consumers and families when selecting aging services providers. You’ll learn how to use a standardized quality framework to strengthen workforce culture, improve recruitment, and reduce turnover. You’ll also discover how your organization’s quality performance can set it apart in the marketplace, build robust referral pipelines, and expand partnerships. This is your chance to transform quality from a compliance requirement into a growth strategy.

Diana Delgado

President & CEO
Eaton Senior Communities, Inc.
Lakewood, CO
  • 78-D. Foster Aging in Community by REACHing Out to Residents

    • Monday, October 26, 2026

    8:30 – 9:30 a.m.

    78-D. Foster Aging in Community by REACHing Out to Residents

    How can affordable housing providers help older residents age well in the community? This session will introduce the Residents Engaging in Authentic Conversations on Health (REACH) interview tool, which helps staff in affordable housing communities collect residents’ health and wellness information and use it to connect residents to appropriate services. Eaton Senior Communities in Lakewood, CO, developed the tool with researchers at the University of Denver and is now analyzing and sharing 10 years of resident wellness data with housing providers, healthcare programs, and payers. This session will examine the project’s implementation, early results, and best practices for promoting healthy, affordable aging.

  • 136-C. Promising Pathways to Aging Services Careers

    • Sunday, October 25, 2026

    4:30 – 5:30 p.m.

    136-C. Promising Pathways to Aging Services Careers

    Young people pursue various pathways to launch careers in aging services. Which of these pathways work well, and where are the gaps? This session will offer evidence-based answers to those questions. Presenters will share findings from new national research on academic programs, internships, mentorships, and Administrator-in-Training (AIT) programs that have helped students pursue careers in aging services and gerontology. They’ll also share strategies and case studies to help you create similar programs. You’ll hear success stories about how organizations with modest budgets have attracted new talent. You’ll also take home a clear, customizable framework to reduce vacancies, strengthen career pathways, and develop the next generation of aging services leaders.

Dusanka Delovska-Trajkova

CIO
Ingleside
Rockville, MD
  • 6-F. Building an Integrated System for Resident Engagement

    • Monday, October 26, 2026

    4:30 – 5:30 p.m.

    6-F. Building an Integrated System for Resident Engagement

    Life plan communities offer residents myriad opportunities to participate in rich programming across a range of digital platforms. But how can providers prevent technology saturation and uneven adoption? This session will highlight one provider’s technology-enabled engagement system, which integrates digital communication platforms, automation, data and analytics, and artificial intelligence tools. Presenters will describe the system’s components, including streaming, video libraries, and in-house digital channels; dashboards that help community leaders understand engagement patterns; and automation solutions that reduce manual tasks for program staff. You’ll return home with a framework for viewing resident engagement as a scalable system rather than a collection of disconnected tools.