Jack Sawyer

Project Architect
EskewDumezRipple
  • 22-I. Building Small-Home Communities in the City
  • Tuesday, October 29, 2024

    4:30 – 5:30 p.m.

    22-I. Building Small-Home Communities in the City

    The aging services sector continues to prove that big is not necessarily better, that private rooms and person-directed care can work in any size setting, and that nursing care can still play a vital role in an organization’s long-term success. This session will tell the story of how Poydras Home added a new, purpose-built nursing, assisted living, and memory care option in the heart of New Orleans that offers a smaller-scale alternative to traditional care settings. Presenters will identify strategies for working with investors, regulators, architects, and community stakeholders when developing a small-home infrastructure. You’ll learn how a 200-year-old organization redefined small-home living to serve an urban community and how you can follow its example.

Ron Schaefer

Chief Operating Officer
Lutheran Senior Services
Saint Louis, MO
  • 56-C. Do Life Plan Communities Need a Skilled Nursing Component?
  • Sunday, October 27, 2024

    4:00 – 5:00 p.m.

    56-C. Do Life Plan Communities Need a Skilled Nursing Component?

    Many life plan communities are looking for a different way to address the long-term care needs of their residents. Some organizations are reducing or eliminating their skilled care component or building new communities without skilled nursing. Others are re-building their long-term care products to be more consumer-friendly. This session will look closely at both options. Presenters will explore whether skilled nursing care is an essential part of a continuum in life plan communities, the steps involved in deciding whether to strengthen or dismantle a skilled nursing setting, and the financial implications of that decision. Learn about alternatives to including skilled care in the continuum and how to determine what your community needs.

Amy Schectman

CEO
2Life Communities
Brighton, MA
  • 126-F. State Policy Solutions to National Senior Housing Challenges
  • Monday, October 28, 2024

    4:30 – 5:30 p.m.

    126-F. State Policy Solutions to National Senior Housing Challenges

    This session will highlight state and local efforts to find new ways to develop affordable housing and services for older adults. Presenters will spark your imagination with examples of such innovations as securing waivers to include Program of All-Inclusive Care for the Elderly (PACE) partners in the housing development process and incorporating service coordination in tax credit development budgets. You’ll have the opportunity to review innovations implemented by three Massachusetts-based affordable housing projects that leveraged PACE waivers to reduce Low-Income Housing Tax Credit rents. Join a brainstorming exercise aimed at identifying potential allies who could help you meet the housing needs of older adults.

Brian Schermer

Professor, School of Architecture and Urban Planning
University of Wisconsin Milwaukee
Milwaukee, WI
  • 14-A. Living Well Initiative: A Sea Change for Community Planning
  • Sunday, October 27, 2024

    1:00 – 2:00 p.m.

    14-A. Living Well Initiative: A Sea Change for Community Planning

    Housing the country’s future aging population will require a sea change in how architects and planners think about community spaces, services, and what it means to grow older. That sea change is already taking shape through the Living Well Initiative, a consortium of Milwaukee-area corporations seeking to help future architects and designers consult with older adults as they imagine the future of senior housing. This session will describe a participatory research experience during which University of Wisconsin Milwaukee students worked with older adults to create alternative models of university-affiliated communities for older adults. Presenters will show you how to use the same techniques to imagine new housing options while integrating older adults into the community’s social fabric.

Daphne Schneider

Former Board Chair
Emerald Communities
Redmond, WA
  • 40-B. Do You Need Better Board Members or Better Board Processes?
  • Sunday, October 27, 2024

    2:30 – 3:30 p.m.

    40-B. Do You Need Better Board Members or Better Board Processes?

    How can senior living organizations help their boards lead in times of change? This session will help you investigate how new board processes, not necessarily new board members, could help your organization develop best-in-class governance. You’ll gain tips for maintaining the board’s strategic oversight, holding discussions that make the best use of board member skills, using committees to advance broader decision-making, and setting expectations to ensure board members remain connected to the organization. Let CEOs and board chairs tell you about the processes they’ve used to create high-quality boards, how to recognize the signs of declining board effectiveness, and how to attract effective board members.

Jackie Schwartz

Student
Metropolitan State University of Denver
Denver, CO
  • 143-F. Embracing Students as Future Leaders in Aging Services
  • Monday, October 28, 2024

    4:30 – 5:30 p.m.

    143-F. Embracing Students as Future Leaders in Aging Services

    The field of aging services faces a pressing challenge: finding innovative strategies to recruit and retain employees to meet the projected demand of 20 million caregiving positions by 2040. Fresh approaches are essential to tackle this critical need. This session will present a solution that includes actively recruiting from colleges and universities that offer aging services and gerontology programs. Representatives from Metropolitan State University of Denver will demonstrate how to stay ahead of the recruitment curve by creating entry-level job opportunities, volunteer experiences, intergenerational learning moments, and internships to attract college graduates to the field. Attendees will hear from current students, alumni, and faculty and leave with practical strategies for collaborating with educational institutions to address the workforce shortage.

Cathy Schweiger

Director, Health Care and Life Sciences
CLA
Charlotte, NC
  • 45-F. Executive Compensation: One Community’s Journey
  • Monday, October 28, 2024

    4:30 – 5:30 p.m.

    45-F. Executive Compensation: One Community’s Journey

    Several years ago, Immanuel Lutheran Communities, a life plan community in Kalispell, MT, identified executive compensation as a critical part of its planning for the organization’s future. This session will share the community’s compensation journey, including initial research and exploration, articulation of a compensation philosophy and plan, and development of a compensation administration system. Presenters will update you on executive compensation guidelines for tax-exempt organizations, the steps involved in creating an executive compensation system, and the challenges you may encounter. They will also share their thoughts about the importance of including executive compensation in your organization’s strategic plan.

Brooke Scott

Vice President of Sales & Marketing
Sinai Residences of Boca Raton
Boca Raton, FL
  • 82-I. Pay Attention to Your Sales Team
  • Tuesday, October 29, 2024

    4:30 – 5:30 p.m.

    82-I. Pay Attention to Your Sales Team

    Who’s working on the front lines, helping your organization maintain its resident census and remain financially healthy? It’s your sales team, and they deserve your attention. During this session, sales and marketing experts will share their experiences leading and motivating sales teams. Presenters will discuss strategies you can use to encourage your sales team to do its best work, such as offering compensation and incentive programs to motivate the team and implementing effective staffing practices that can improve productivity, increase lead-to-sale conversion rates, shorten sales cycles, and increase occupancy. Learn how to recruit and retain sales team talent and create a motivational work environment for the team working hard to help your organization succeed.

Wendy Scott

Principal, Chief Strategy Officer
Blue Blaze Associates
Newark, DE
  • 39-A. How to Gain Resident Buy-In on Substantive Changes
  • Sunday, October 27, 2024

    1:00 – 2:00 p.m.

    39-A. How to Gain Resident Buy-In on Substantive Changes

    Is your life plan community planning a substantive change that needs buy-in from residents? Then this session is for you. Senior Living experts in operations, strategy, communications and marketing will fill you in on a strategic process that stresses the importance of transparent and frequent communication, education, and resident involvement. Learn the importance of raising awareness and understanding to build resident support when you announce a prospective change and maintain community engagement. Take home evidence-based recommendations and best practices that will prepare you to implement positive and lasting change within your organization.

Cayla Scott Kennedy

Administrator
Lambeth House
New Orleans, LA
  • 27-B. Harnessing the Strength of Leaders from All Generations
  • Sunday, October 27, 2024

    2:30 – 3:30 p.m.

    27-B. Harnessing the Strength of Leaders from All Generations

    The field of aging services is preparing to welcome a new generation of professionals as record numbers of its current leaders get ready to retire. These new leaders will bring a range of perspectives to their leadership roles. This session will help you make the most of these varying perspectives. Panelists will include a baby boomer with 40 years of service, a Gen X executive with over 25 years of experience, and a Millennial/Gen Z administrator. Speakers will explore the impact of generational differences on organizations and the importance of creating environments where these differences can be shared and appreciated. Discover how your organization can shape the future by harnessing the strengths of all generations.

Kristin Shanks

Vice President of Sales
Ingleside
Rockville, MD
  • 57-C. Become a “Go-To” Resource for Prospective Residents
  • Sunday, October 27, 2024

    4:00 – 5:00 p.m.

    57-C. Become a “Go-To” Resource for Prospective Residents

    Is your life plan community looking to reach an untapped market of younger prospects and retain current wait-list depositors all while generating revenue? Consider following the example of Ingleside, a multisite organization in the nation’s capital. Ingleside partnered with a provider of concierge services to offer current and future residents of its life plan communities a variety of on-demand services from dog walking and grooming to help with downsizing and decluttering. This session will explore Ingleside’s choice to partner with an outside vendor rather than buying or building its concierge program from scratch. Presenters will show you how current and future residents shaped the service menu and how the concierge program helped Ingleside amplify its brand as the “go-to resource” for prospects and their families.

  • 96-I. Guiding Residents through the Life Plan Continuum
  • Tuesday, October 29, 2024

    4:30 – 5:30 p.m.

    96-I. Guiding Residents through the Life Plan Continuum

    Nonprofit life plan communities provide residents with peace of mind about their physical, emotional, and financial futures. So why do so many life plan community residents choose to age in independent living? This session will feature life plan communities that guide independent living residents through the continuum while valuing their right to decide where they will live. Presenters will review the elements of an Independent Living Transition Strategy featuring a structured resident review process, voluntary health assessments, collaboration with external professionals, and education sessions for prospective and current residents. Learn how to ensure that you can offer current residents the support they need to thrive, welcome new residents, and preserve the long-term sustainability of your care and services.

Todd Shaw

Vice President of Development
LCS
Des Moines, IA
  • 20-G. Back to School: Planning a Community for Future Consumers
  • Tuesday, October 29, 2024

    8:15 – 9:15 a.m.

    20-G. Back to School: Planning a Community for Future Consumers

    Broadview at Purchase College takes full advantage of its location on a sprawling college campus in upstate New York to offer residents access to myriad learning opportunities. But the life plan community has its own lessons to teach about how to incorporate the needs of tomorrow’s residents into today’s retirement communities. This session will focus on how developers used strategic planning, data analysis, market research, focus groups, and crowdsourcing to design a community that emphasizes intergenerational, life-long learning, and uses amenities and access to Purchase College’s 500-acre campus to enhance resident quality of life for residents from all income levels.