Bruce Shearer

Vice President of Technology
Presbyterian Senior Living
Dillsburg, PA
  • 91-D. How to Become a Data-Driven Organization
  • Monday, October 28, 2024

    8:15 – 9:15 a.m.

    91-D. How to Become a Data-Driven Organization

    Your senior living organization is collecting and generating more data than ever before. But are you making the best use of that data? This session will help you recognize the value of your organization’s raw data and how solid data aggregation and reporting strategies can lead to better resident care, improved business operations, and success for your whole team. Presenters will explain how to implement data aggregation and reporting strategies and offer tips for determining your objectives for leveraging data, identifying available data sources, applying data to your organization, and making data a part of its culture. The emerging role of artificial intelligence and machine learning will also be discussed.

Anne Shelley

Director of Professional Development & HH/Hospice Regulatory Relations
LeadingAge Ohio
Columbus, OH
  • 135-L. Are You Ready to Implement New Hospice Program Changes?
  • Wednesday, October 30, 2024

    11:00 a.m. – 12:00 p.m.

    135-L. Are You Ready to Implement New Hospice Program Changes?

    Are you ready to implement changes to the new hospice program so you can avoid audits and survey deficiencies and ensure operational efficiencies? This session can help. Finance, compliance, and operations experts will examine current and future risks associated with reimbursement, audits, and staffing as the Centers for Medicare & Medicaid Services implements the Hospice Outcomes and Patient Evaluation (HOPE) tool. Don’t miss this chance to review critical steps hospices must take to stay ahead of the changes, such as improving workflow efficiencies to avoid difficulties implementing new regulatory requirements.

Deborah Shughart

Chief Financial Officer
Foxdale Village
State College, PA
  • 3-C. How Much Technology Is “Enough” for Your Community?
  • Sunday, October 27, 2024

    4:00 – 5:00 p.m.

    3-C. How Much Technology Is “Enough” for Your Community?

    Most senior living providers understand the importance of technology but don’t know whether their technology infrastructures are adequate to meet long-term needs. This session will introduce you to a process that can help you determine how much technology is “enough.” Presenters will show you how to conduct an in-depth review and analysis of your technology infrastructure by inventorying your current technology systems, cataloging their shortcomings and limitations, and then modifying or adding to those systems to accommodate current and future technology needs. Don’t miss this opportunity to learn how to plan, design, and implement a successful technology infrastructure and gain buy-in from all stakeholders.

Evan Shulman

Director, Division of Nursing Homes Survey and Certification Group
Centers for Medicare and Medicaid Services
Baltimore, MD
  • 130-H. Enhancing Quality of Care in Nursing Homes
  • Tuesday, October 29, 2024

    3:00 – 4:00 p.m.

    130-H. Enhancing Quality of Care in Nursing Homes

    The landscape of nursing home regulations is evolving rapidly. This session will provide a comprehensive overview of that evolution. Presenters will share valuable perspectives and practical strategies to help you stay informed about critical policy updates from the Centers for Medicare & Medicaid Services and their implications for nursing home operations and resident well-being. You’ll learn more about the future of nursing home regulations affecting staff training, development initiatives, quality improvement projects, and resident and family engagement efforts. You’ll return home more prepared to develop actionable strategies that foster a culture of continuous improvement in your nursing home. u202f

JD Shuman

President & CEO Asbury Foundation
Asbury Communities, Inc.
Frederick, MD
  • 60-E. Storytelling: A Bridge to Engage Multi-Generational Donors
  • Monday, October 28, 2024

    3:00 – 4:00 p.m.

    60-E. Storytelling: A Bridge to Engage Multi-Generational Donors

    Nonprofit organizations must adapt to the changing landscape of donor engagement, and storytelling can help. This session will help your organization take a more inclusive approach to developing strong relationships with an increasingly diverse group of donors. A senior living executive and an institutional investment expert will show you how to craft narratives that resonate with individuals of varying backgrounds and ages, from Baby Boomers to Zoomers. Delve into the unique characteristics and preferences of today’s donors and learn how to tell stories that build emotional connections. Discover the power of videos, podcasts, and interactive digital platforms to convey your organization’s mission and impact.

David Siegelman

Vice President, Rehabilitation Services
Hebrew Home at Riverdale – RiverSpring Living
Bronx, NY
  • 10-I. Virtual Reality: Breaking Down Barriers Across the Continuum
  • Tuesday, October 29, 2024

    4:30 – 5:30 p.m.

    10-I. Virtual Reality: Breaking Down Barriers Across the Continuum

    The National Institute on Aging’s THRIVE study demonstrates that virtual reality technology can decrease social isolation, build connections across physical distances, and improve holistic health for older adults. This session will explore the study’s finding that virtual reality technology can enhance quality of life by connecting older adults in senior living communities with family members. Presenters will also highlight two THRIVE pilot programs that use virtual reality technology to connect older adults living at home with their peers in senior living communities. Presenters will explain the potential these pilot programs hold for building relationships across the continuum and re-envisioning senior living sales by encouraging prospective residents to engage with current residents through daily programming.

Cara Silletto

President and Chief Retention Officer
Magnet Culture, formerly Crescendo Strategies
Jeffersonville, IN
  • 148-I. Your Executive Playbook for Retaining Talent
  • Tuesday, October 29, 2024

    4:30 – 5:30 p.m.

    148-I. Your Executive Playbook for Retaining Talent

    Are you looking for new ways to slash turnover rates and create a team that’s here to stay? Then this session is for you. Presenters will help you achieve retention success by retooling your Human Resources team to ensure long-term retention success and revamping the new-hire experience to keep fresh talent on the job for more than 90 days. Whether you’re losing entry-level hires or seasoned leaders, this session will give you an executive playbook for retaining talent you can’t afford to lose and fostering a workplace where people want to stay and grow with you. You’ll return home prepared to make fundamental changes to improve productivity and quality of care while ensuring your organization’s long-term sustainability.

Carol Silver-Elliott

President & CEO
Jewish Home Family
Rockleigh, NJ
  • 36-J. Pursuing Health Equity for Community-Dwelling Older Adults
  • Wednesday, October 30, 2024

    8:00 – 9:00 a.m.

    36-J. Pursuing Health Equity for Community-Dwelling Older Adults

    Representatives of three New Jersey-based aging services organizations will be on hand during this session to describe their participation in a regional collaborative that addresses inequities that community-dwelling older adults encounter when accessing preventive and primary care. Presenters will describe the Leaders in Equity and Diversity collaborative and share its successes, lessons learned, pitfalls encountered, and plans to enhance and expand its efforts to identify and address social factors that affect health. Learn how to partner with community-based organizations to combat inequities, identify barriers presented by the social determinants of health, and address unmet needs for care and services among community-dwelling older adults.

Steve Silverman

Resident
Wake Robin
Shelburne, VT
  • 90-C. Saving the Planet One Life Plan Community at a Time
  • Sunday, October 27, 2024

    4:00 – 5:00 p.m.

    90-C. Saving the Planet One Life Plan Community at a Time

    Wake Robins, a life plan community in Shelbourne, VT, is committed to nurturing and protecting the environment. This session will provide an overview of how the community lives out that commitment in its daily operations and through resident engagement committees promoting climate change awareness. Presenters will showcase the community’s earth-friendly groundskeeping practices, which emphasize the use of native plants, herbicide-free care, a comprehensive forestry plan, and electric lawn maintenance. They’ll share the results of the Flexible Load pilot program Wake Robins is implementing with its local electric company and its strategies to reduce food waste through composting and biodigesters. You’ll hear about the community’s success stories, challenges, and lessons learned on its journey to environmental sustainability.

Chia-Lin Simmons

CEO
LogicMark
Louisville, KY
  • 37-K. Intersectionality in Action: Building Inclusive Leadership
  • Wednesday, October 30, 2024

    9:30 – 10:30 a.m.

    37-K. Intersectionality in Action: Building Inclusive Leadership

    Senior living organizations have made strides in their efforts to increase diversity from the bottom up. Now, it’s time to help women and minorities advance beyond middle management and into leadership roles. During this session, Chia-Lin Simmons, CEO of the technology company LogicMark, will stress the importance of intersectionality: the interconnected nature of social categorizations like race, class, and gender. Simmons will use her experience as a woman of color in the tech industry to describe how overlapping and independent systems of discrimination or disadvantage can create blind spots that prevent certain groups from developing their skills and progressing into leadership roles. She’ll also identify critical next steps to promote a more equitable and inclusive workplace.

Sarah Simpson

Chief Business Officer
Cardinal Ritter Senior Services (HUD)
St Louis, MO
  • 18-E. What Do Residents Think of Your New Development Project?
  • Monday, October 28, 2024

    3:00 – 4:00 p.m.

    18-E. What Do Residents Think of Your New Development Project?

    Imagine that you’re planning a renovation or new addition to your campus. You form a dream team of experienced professionals, including the developer, architect, interior designer, general contractor, and a winning sales and marketing team. You think your team is now complete, but you’re wrong. As this session will illustrate, engaging residents as participants in deciding what happens to the place they call home, may result in greater overall satisfaction. Presenters will explore why resident feedback is important, how to gather that feedback, who should be involved, and when they should be engaged.

Bonnie Skobel

Executive Director
Trinity Landing
Wilmington, NC
  • 55-B. Identify and Build on Your Community’s Unique Strengths
  • Sunday, October 27, 2024

    2:30 – 3:30 p.m.

    55-B. Identify and Build on Your Community’s Unique Strengths

    Whether you are a new community or one that has been around for decades, it’s more important than ever to establish a distinct market niche. That’s what Trinity Landing did. The Life Plan Community in Wilmington, NC, began planning and preparing for its opening by solidifying a unique position in the market and using it to create a clear competitive advantage. During this session, you’ll hear from the financial advisor, marketing firm, and sales team how to build a brand around your community’s unique selling points and capitalize on its unique strengths.